A-1 All American Roofing Co Inc

It didn’t. A-1 All American Roofing seems more concerned with flying employee planes over residential areas than doing any roof work. Maybe they are busy surveying projects from overhead(?). In any case, horrible responsiveness and customer service.

unknown

A new roof was installed in 2011. The installation went fine, but it started leaking today. I called them and they told me I didn't do annual maintenance with them, so my warranty is void. They are 6-8 weeks out in scheduling repairs. The original contract specifies routine inspection and maintenance is the responsibility of the owner. Okay, I get that, but it would have been helpful for them to say what maintenance is and how often to do it and to specify we had to do it with them!

The work was performed as scheduled and billed as estimated. We noticed an exposed nail head and asked to have it corrected and we were told that someone would come by to repair. No one came by and follow up phone calls were not responded to. A few weeks ago after a big rain, we noticed a major leak in the roof. A visual inspection showed this was the result of a nail head that had not been caulked. We sealed it ourselves and had no further leaks, but it is appears that they did not perform the work as contracted and that we paid for.

They're very good. They know in a couple of years they will do a re roofing of our townhouse structure.

unknown

unknown

It went very well and very quickly -- one week start to finish.

I used them twice; once in 2009 and in 2012. The first time it was covered by insurance. They were very professional. They were punctual and their work was superb. We will use them again because we are going to have to replace our whole roof.

unknown

They were fine. They showed up on time. They were professional. They explained what they were doing. They communicated well.

Thought they were great. They were here when they said they would be.

Went wel except they charged the customer fees for using credit card.

After visiting an A1 roofing job in progress near my home, I decided to hire the A1 Roofing Team based on the work being performed at a two story residence at a nearby community. I witnessed how the workers were able to remove the old roof and dump it into a large dump truck in the driveway. I contracted for the work to begin two weeks later, on April 15, 2013. The weather changed, we had rain drizzle on Monday, 4/15/13. The job was postponed for the following day. The weather cleared and work began on Tuesday, 4/16/13 at 9:30 AM. I presented a $5000.00 check. The roof shingles were removed in one day. On Wednesday, 4/17/13, damaged wood decking, and damaged fascia was removed and replaced. New perimeter edge metal was installed, and damaged eaves were repaired. The shingles were delivered in the afternoon and left on top of the roof. The following day, 4/18/13, the new shingles were installed, while the subcontracted gutter company workers installed the gutters I requested. On Friday, 4/19/13, the Foreman and another worker showed up to finish work at the chimney. Job complete. Job well done. Presented a check for the balance of the bill due. The building Inspector showed up (late) on Tuesday morning, 4/23/13, and signed off on the roof. The Project Manager, Jared Tustin, was professional, fair and reasonable. I recommend Justin, Rafael (foreman) and the crew to anyone looking for quality workmanship.

It went great. It went very quick. They were really nice guys, very professional and prompt. They did an excellent job cleaning up. It ended up beautiful.