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The Rug Bug Inc

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

About us

Local family owned & operated. Additional DBA - The Rug Bug. Award winning. Additional e-mail - info@therugbuginc.com. Additional contact name - Byron Townshend.

Business highlights

50 years of trusted experience

Services we offer

Steam carpet cleaning, upholstery cleaning, tile & grout cleaning, fiber protection, pet damage repair, odor control, water extraction, carpet repair and re-stretching & stain removal.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.9238 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 238 reviews

Madeleine J.
11/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very, very well
Description of Work: They have cleaned my carpets for years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel G M.
06/2017
5.0
upholstery cleaning
  + -1 more
Service was wonderful!
Description of Work: upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

RONNI R.
03/2017
5.0
carpet cleaners
  + -1 more
Good as always
Description of Work: Rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemary M.
01/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet Cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jen T.
02/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

sharon U.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: On time and efficient. Nice folks. They cleaned my wall to wall carpeting.
Rating CategoryRating out of 5
Yes, I recommend this pro

Luann D.
12/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: They cleaned carpet in 3 rooms and cleaned upholstery on 2 chairs. Prompt, efficient, and pleasant, and very good results. Unlike previous cleaners I have used, they did not chip paint on the baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Aileen R.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 03/23/15
Rating CategoryRating out of 5
Yes, I recommend this pro

dennis L.
06/2015
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Took carpet up in one corner of living room and laid TV cable along edge and put carpet back down. Cleaned carpet in living room and dining room. I can't remember the price but I do remember being very happy. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLENDA M.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: We've used Rug Bug many times and have been work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert W.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpet inside one of my rental units without me having to take off work to let them in. They billed me instead of insisting that I show up and pay them. Very professional and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

L R.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Margaret H.
01/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michael D.
03/2013
5.0
carpet cleaners
  + -1 more
Great.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

colleen O.
02/2013
5.0
carpet cleaners
  + -1 more
as told
Description of Work: Cleaned whole condo. . . approx 1000 sq feet of carpet.. Cleaned the 3 bedrooms, hallway, and living room. Were very thorough and carpets were left relatively dry without a lot of dampness. The company uses a real steam cleaning machine (newer on the market I was told. Never seen one like it. Actually used hot steam rather than water like so many of the machines I've seen. I was very pleased and will use the Rug Bug again as I have a number of rentals and they all need occasional cleaning . Thank you Rug Bug company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dennis F.
01/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very happy with service.carpets looked clean fresh Indeed I would use them again
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephen K.
12/2012
5.0
carpet cleaners
  + -1 more
Outstanding
Description of Work: The household carpet was cleaned. They did great work. Arrived on time and completed in a timely fashion. We will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JC B.
12/2012
5.0
carpet cleaners, carpet installation
  + 0 more
Perfectly!
Description of Work: Carpets in family room, living room, den, master bedroom, LONG hallway and 3 landings, 21 stairs----all cleaned. We also had about 3 areas stretched and approx 1" burn hole (from the fireplace) repaired. We had new tile floors put into 2 bathrooms----Rug Bug even finished the carpet leading in to each of the bathrooms----and threw those in for free! Thank you Rug Bug! Rug Bug did a beautiful job with everything! They were on time, fast, professsional and made our home look GREAT. We will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

michael R.
12/2006
5.0
carpet cleaners
  + -1 more
Work was excellent, technician arrived on time, was very professional and would recommend to anyone.
Description of Work: Cleaned two areas, removing blood stains from one of the areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

MARY S.
11/2006
5.0
carpet cleaners
  + -1 more
I spoke with Mary and initially was unable to schedule on my day off. She advised me to call the next day to see if there was a cancellation. There was, and she scheduled me right away. Jeff arrived at the time that was agreed upon. The work was completed in a timely manner, and the carpets looked great. I would definitely use Rug Bug again.
Description of Work: They cleaned my family room and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

LINDA S.
10/2006
5.0
carpet cleaners
  + -1 more
The carpet was very dirty to start with and they were very honest with me that it would probably not get all the dirt out but they would do the best they could. They did a great job and spent a lot of time spot cleaning. The carpet came out much better than I expected it would. They even moved some of the furniture to clean under it. I intend to use them again and would recommend them. They were more interested in doing a good job than in trying to sell me a lot of extra services that I didn't really need.
Description of Work: They steam cleaned the living room, hallway, family room and three bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

BONNIE D.
09/2006
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were excellent. I have had The Rug Bug clean my furniture on three occasions. They were always on time. They did an excellent job at a reasonable price. I also use The Rug Bug for cleaning my carpets.
Description of Work: They did upholstery cleaning. They also cleaned two white couches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BARRY K.
08/2006
5.0
carpet cleaners
  + -1 more
Recommended by realtor, did a very good job, very neat, clean, courteous and fast. Came on time and finished as promised, worked with me to make it convenient. Not a franchise and you could tell gentleman had a lot of experience.
Description of Work: Steam cleaned living room, dining room, family room, den, and 3 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

05/2006
5.0
carpet cleaners
  + -1 more
WE HAVE BEEN USING THIS COMPANY FOR TEN YEARS NOW. WE HAVE NEVER HAD ANY PROBLEMS WITH THEM. THEY ALWAYS DO GOOD WORK. THEY COME ON TIME. I WOULD RECOMMEND THEM TO OTHERS.
Description of Work: THEY CLEANED THE CARPETS IN FOUR BEDROOMS AND A HALLWAY IN OUR HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

04/2006
5.0
carpet cleaners
  + -1 more
THEY HAVE ALWAYS DONE A GOOD JOB CLEANING MY CARPETS. I HAVE USED THEM SEVERAL TIMES IN THE PAST. THEY ARE VERY RELIABLE AND THEY HAVE GOOD QUALITY WORK.
Description of Work: THEY CLEANED THE CARPETS IN THE FAMILY ROOM AND A BEDROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

4924 Foster Way, Carmichael, CA 95608

www.therugbuginc.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Insulation,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

The Rug Bug Inc is currently rated 5 overall out of 5.
The Rug Bug Inc accepts the following forms of payment: Check
Yes, The Rug Bug Inc offers free project estimates.
No, The Rug Bug Inc does not offer eco-friendly accreditations.
No, The Rug Bug Inc does not offer a senior discount.
No, The Rug Bug Inc does not offer emergency services.
No, The Rug Bug Inc does not offer warranties.
The Rug Bug Inc offers the following services: Steam carpet cleaning, upholstery cleaning, tile & grout cleaning, fiber protection, pet damage repair, odor control, water extraction, carpet repair and re-stretching & stain removal.

Contact information

4924 Foster Way, Carmichael, CA 95608

www.therugbuginc.com