Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Paramount Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Paramount Appliance Repair is a family owned and operated appliance repair business, working in the Sacramento and greater Sacramento area for more than 13 years. We offer house call service and can usually make same day appointments. We charge a $49.99 service fee or FREE with repair! We always honor a 10% discount for senior citizens and a one year warranty on our work. There are no extra charges for evenings, weekends or holidays. Our technicians give precise estimates and always get our customers' approval before beginning a repair.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

House call repair service in Sacramento and greater Sacramento areas including: Sacramento, Placer, El Dorado, Yolo, and Solano counties. We service most brands of numerous major appliances including, washers, dryers, refrigerators, air conditioning and heating units.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.411 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
0%
3
18%
2
18%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.1
responsiveness
4.3
punctuality
4.2
Showing 1-11 of 11 reviews

Steve W.
01/2017
2.0
appliance repair
  + -1 more
Colin came by once, decided that the leak was coming from the pump, and replaced the pump. We paid him $290 for his work and the pump. Note - the same company had replaced the pump 2 years and 4 months earlier. After installing the pump Colin left, announcing "no more leaking." With the next load the leak was still there, so I don't think the pump was the problem, but Colin was happy that he sold us the pump. He came out again and explained that the basket wobbled too much and that is where the leak came from. We washed a few more loads, still leaking. I called to see if another technician could look at it. They immediately put Colin on the line and he argued for a few minutes, finally agreed that they could send someone else to look at it. That never happened. What he could have done with the first visit was just tell us the machine is too old, the leak can't be fixed, and that's it. Instead he had to sell us another pump, which we didn't need.
Description of Work: Our 10-year-old washer was leaking.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$290

Julie I.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our refrigerator stopped cooling. Kellez replaced a part on the refrigerator. He went directly to the problem. Had to leave to go to the parts house to get the part which took a about an hour, came back and installed the new part. We are happy with the repair. Although we know this is where repair companies make their money, we thought the mark up on the part was a little high. the wholesale price was $181 and we were charged $345 for the part. Additionally, there was a Service call charge for $49 and a flat labor charge of $45.99. We had another problem with the refrigerator that evening that wasn't related and we contacted Kellez the next day to ask a question and he got back to us however we had already solved the problem, but was nice for him to follow up. |

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Donna R.
05/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Donna R.
05/2015
5.0
appliance repair
  + -1 more
We`ve used their services twice in the last few months. First to repair our LG washer and second to repair the LG dryer. Very happy with their work and I would not hesitate to call them again., The above date and cost are estimates as I do not recall exactly when or how much.
Description of Work: Dryer repair in April (previously used for washer repair in approx. March).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Norman H.
12/2014
5.0
appliance repair
  + -1 more
Tech arrived during the 2 hour time allotted. Quick diagnosis of problem. Part unavailable on weekend. Returned Monday at set time, repair complete in 45 minutes. Tech was courteous, professional. I would use their service again and recommend them.
Description of Work: Replaced failed water pump in Maytag Washer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$240

Helen R.
02/2014
5.0
appliance repair
  + -1 more
There was a bottle of shampoo that was leaking from the shelf above the washer and dryer. He wiped up the mess and was very friendly.
Description of Work: He looked at our washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine M.
11/2011
2.0
appliance repair
  + -1 more
Not a very good experience. When they removed the microwave they broke a very nice dish I had laying on the counter. I feel they are very dishonest. They actually came out to do a repair on a repair they had previously done.
Description of Work: I use Paramount Appliance Repair to get an estimate for repair of a microwave.

Rating CategoryRating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


EFFIE P.
10/2011
3.0
appliance repair, small appliance repair
  + 0 more
I think very well. I would certainly check the price of any material or replacement part from an independent source or the manufacturer/distrbuter before consenting to the work or service. I came very close to throwing away $300.00. I don't know if this was because I am obviously a senior (but not elderly).
Description of Work: Kyle respond in a few hours after my call. I was having a slow drip from the intake hose into my 6-8 year old Fisher-Pakel washing machine. He diagnosed the problem as requiring a water valve and a two-part inlet plastic tube assembly. While I was present he said he had to call Fisher-Pakel for a price estimate. He quoted me a total price for repair $480.00. I asked why it cost so much. He told me the parts were $380.00, and that tax and labor was the rest and it would require a $350.00 down payment for him to purchase the parts. This seemed a lot to repair a + 5-year old appliance so I wanted to check out the cost of replacement. I paid the $45.00 and called the Appliance Parts Depot for a price quote for the parts. The rep. gave me the Fisher-Pakel tel. #. I told my story to the representative and she told me she was glad that I called because the total for the parts is $95.98 + $10.00 shipping fee and she could send them directly to me. I was concerned that if another technician came out and diagnosed a different problem, would I be able to return the parts. She reassured me that any qualified tech. would know if the parts were required and if not the tech. would not open the the boxes and yes, if unopened they could be returned. I called Kyle and relayed my experience with the Appliance Depot and Fisher-Pakal. I told him I had ordered the parts directly from the distributer. I asked him how much it would cost for him to replace the parts. He quoted $69.00. The Appliance Parts Depot had given me an quote of $55.00. I thanked Kyle and told him I had received a lower estimate and would go from there.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$45

sherry S.
12/2010
3.0
appliance repair
  + -1 more
Badly. Checked on Angie's list for a company who could even work on this major appliance. Ratings suggested an "A" company. Kelles came out and diagnosed the problem. We had to pre-pay for the part - check only, no credit card. He promised the stove would be working in time for Thanksgiving. I received no call when the part arrived. After I called the store and found out the part was in he could only come on the Saturday before Thanksgiving. We set the time for an early appointment. When he didn't show I called. He informed me a friend had been drinking the night before and he needed to drive his friend somewhere to pick up his car and would be here in 30 minutes. Two and a half hours later he showed up with the part to install. At that point he found out the ignition switches were faulty and would have to order another part. I spent Thanksgiving with a house full of people and the burners clicking incessantly whenever the burners were on. The part apparently arrived when I was told it would, but I received no call from the store that it was in. I subsequently found out the part had arrived a week prior to my call. At this point they knew I was unhappy with the service I had received. I reached someone at the store who told me the repair person had previously picked up the part. I told them I had not heard from him and was still waiting. Ten minutes later Kelles called to set a time to put in the parts. He could come between 3 and 5 p.m. It was early in the morning, 8 a.m. I told him I needed to take my mother to the doctor that day at 12:30 and if he could come in the morning I would be available. He told me he had to drop his children off at school at 10:50 and would be at my house ten minutes later. He arrived at 11:40 a.m. He said he could install the part in 40minutes so I would not be rushed. With the stove top in pieces he asked if I still had the stove's manual as he didn't know which burner was #1 and which was #2. The stove works, but needless to say, my confidence in his work was at a low point with that request. While he was able to figure out how to install the part in the range, I expected someone who knew how to work on the range when they arrived as that was a specific request before we set up the initial service call. I had to call repeatedly for information if the parts were in, and to get someone to come out. As one of the previous reports mentioned (which of course I read more closely after my experience) he never seemed to remember we had made an appointment and seemed surprised every time I called.
Description of Work: Viking range. Burners would not light automatically. Ordered the element and installed. Encountered the next problem, automatic ignition did not light. Ordered the switches and installed.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$558

Beth P.
08/2010
5.0
appliance repair
  + -1 more
On July 4th, I returned home from out-of-town to discover that my fridge and freezer were not working. I called around and found that Paramount did emergency calls on holidays. Kelles came out, checked my fridge, and determined that the compressor was shot. We discussed replacing the compressor vs replacing the fridge. My problem was compounded by the fact that I was scheduled for major surgery on 7/8. Due to the cost differences and my time constraints, I decided to go for the new compressor. Kelles did not have the compressor at the time, but stated he would have it on Monday or Tuesday. In the meantime, he recommended that I purchase dry ice to place in the fridge and the freezer, to hopefully salvage most of my food. After not hearing from him early Monday morning as expected, I called him. He said he would not have the compressor until the next day. I informed him that I would need to be at work at 10:30 on Tuesday. He assured me that he'd be at my house early enough to finish the job before I had to leave for work. On Tuesday, Kelles did not arrive at the time expected. I called him and reminded him that I needed to be at work. He didn't seem to have remembered that. He came over right away and replaced the compressor. (I got to work 2 hours late.) As it turns out, in December I'd had the same problem. I had my usual appliance repairman come out. He replaced the "hard start" and fan to the tune of $328. Kelles said that had been the wrong thing to have done (wrong part or wrong problem?), because it had overloaded the compressor. Anyway, the fridge has been working fine since. My food did not survive 2 days of dry ice.
Description of Work: Replaced the compressor in my 11 year old refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$635

LAURA E.
04/2010
5.0
appliance repair
  + -1 more
He returned my initial call promptly, scheduled the appt quickly, came when he said he would. He called me with the estimate, then did the work. I had told him that I had found him on Angie's list, but forgot to ask for the coupon discount. He had already given the discount, without having to ask. I think he said I'll get another discount for my next job. Supposedly the cost was just for the parts. There is no travel time or inspection fee if you have the repair done. I hate paying those fees, so that sounded good to me. I was surprised at how much the parts were, but I have no idea how much they run. I never met him, but spoke to him on the phone three times. He was always professional. My tenant was happy.
Description of Work: I have a Viking convection oven in a rental property. The tenant complained that the oven took forever to heat. He inspected the stove, determined that the two baking ignitors (or something like that) needed replacing, which he did.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

    Contact information

    5150 Fair Oaks Blvd 101-128, Carmichael, CA 95608

    http://paramountappliancerepair.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Paramount Appliance Repair is currently rated 4.4 overall out of 5.

    Sunday: 7:00 AM - 7:00 PM

    Monday: 7:00 AM - 7:00 PM

    Tuesday: 7:00 AM - 7:00 PM

    Wednesday: 7:00 AM - 7:00 PM

    Thursday: 7:00 AM - 7:00 PM

    Friday: 7:00 AM - 7:00 PM

    Saturday: 7:00 AM - 7:00 PM

    Paramount Appliance Repair accepts the following forms of payment: Check
    No, Paramount Appliance Repair does not offer free project estimates.
    No, Paramount Appliance Repair does not offer eco-friendly accreditations.
    No, Paramount Appliance Repair does not offer a senior discount.
    Yes, Paramount Appliance Repair offers emergency services.
    Yes, Paramount Appliance Repair offers warranties.
    Paramount Appliance Repair offers the following services: House call repair service in Sacramento and greater Sacramento areas including: Sacramento, Placer, El Dorado, Yolo, and Solano counties. We service most brands of numerous major appliances including, washers, dryers, refrigerators, air conditioning and heating units.

    Contact information

    5150 Fair Oaks Blvd 101-128, Carmichael, CA 95608

    http://paramountappliancerepair.com

    Service hours

    Sunday:
    7:00 AM - 7:00 PM
    Monday:
    7:00 AM - 7:00 PM
    Tuesday:
    7:00 AM - 7:00 PM
    Wednesday:
    7:00 AM - 7:00 PM
    Thursday:
    7:00 AM - 7:00 PM
    Friday:
    7:00 AM - 7:00 PM
    Saturday:
    7:00 AM - 7:00 PM