Imperial Heating

Fantastic!! He is an all-around great guy. He was punctual, great at explaining things, worked hard, and was very kind and friendly. Oh, and very reasonably-priced!! A+!!

I AM TICKLED PINK! I SAVED AT THE MINIMUM HALF OFF ALL THE OTHER BIDS THAT I RECEIVED FROM THE OTHER BIGGER NAME COMPANIES! Brian Arigotti, The Owner And Installer of Imperial Heating And Cooling, Busted His Butt And Got My Old Units And Duct work Out And My New Units And Duct work In And My AC Up And Running All In One Day, During The Extreme Heat Wave! Brian Arigotti is the owner of Imperial Heating And Cooling and performs all the work himself and he is Beyond Awesome! It Takes A Lot To Impress Me And This Guy Went Above And Beyond As Far As I Am Concerned, Plus He Showered Me With My Favorite Drink From Starbucks, Each And Every Time He Came To My Home! Brian Arigotti Has Got It Going On In My Book! Brian Arigotti is The First Contractor That I Have Ever Met and The First Company That I Have Ever Dealt With That I Can Truly Say, He Genuinely Took Ownership and Accountability During The Entire Process and Had True Integrity To Provide Exceed Expectation Service and Follow Up! Brian Is The Guy, Every Home Owner Wishes For And If It Were Up To Me, I Would Clone Him! Brian Is A Man That I Am Proud To Recommend To Others! Brian Arigotti, The Owner, The Installer, Coordinated Everything, From The Permit, To The Haul Away Of The Old Equipment And Duct Work. Brian Was Extremely Professional and On The Ball! I Can Not Rave Enough About Him! Brian Communicated Well And Introduced Me To All The Different Players That Came Out To Perform The Different Services As Far As The Haul Away, Pressure Testing, etc, while his concentration was focused on doing the install. Brian made sure that every single detail was planned out ahead of time. Brian was excellent on communication with me before, during, and after the entire project, by phone call, by text message, and by email. Brian was Not Just A Contractor, He Became A Friend And An Advocate During The Process! Brian Arigotti, Knows What's Important And Cares What Is Important To You! Brian Arigotti Only Does Quality Work And Only Works With Other Quality People Who Have The Excellent, Above Expectation Work Ethic As He Does! Imperial Heating And Cooling Should Be Your Number One Choice For Any Replacement, Repair, Or Maintenance Work Done On Your Heating And Air Systems. Brian Saved Me $8000 And I Did Not Have To Deal With Any Stress Or B.S., And I Could Not Be More Thrilled!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My overall experience with them was good. I would use them again in the future.

It went great...this was the easiest install I have ever had on my house. they knew all the regulations for my county and how the inspectors are. On time and reasonable on price. Cleaned up all messess and done in a short time. Carol Vera West Sacto

I had left a msg for Brian at Imperial to call me regarding an estimate. He called me by the next day and was out within 2 days to give me an estimate. He is a very knowledeable person on the laws and specs for each county. I am in Yolo cty and our requirements are stricter than Sacto Cty. He was more concerned about my efficiency of my unit by not putting it on the roof even though it was easier for him to do it that way. The other estimates I had they wanted to put it on the roof, which Brian told me I lose efficiency down to about 76% that way, but it is easier for the contractor. They were on time once we set it and out there for two days and cleaned up great and discussed the paperwork with me on the rebates and the inspection by the city of West Sact. He was wonderful!! I highly recommend him...Sometimes contractors will treat women differently than a man and Brian did not at any time make me feel like I didn't know what was going on. He explained things very clearly and has a lot of patience. Excellent work!!

Brian came out, described the pros and cons of putting the unit in the attic versus the basement, cut vents in the floor for air and recirculation, and explained the unit when complete. His quote was much less than that for the four other companies I had received estimates, and he stayed true to his quote. Even when an unexpected expense came up (he had to special order one of the vents).