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Bill Sullivan Telephone and Data Installation

Phone Wiring, Phone Service - Landline, Phone Repair,

About us

Telephone & Data wiring and repair.

Business highlights

26 years of trusted experience
Emergency Services Offered

Services we offer

Install telephone, DSL, VOIP, fax & any other kind of wiring and jacks associated with telephone, install Ethernet cabling & data jacks, repair, wiring and install coaxial TV cabling & outlets.

Services we don't offer

We only perform services under $500.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.8
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 26 reviews

Bob H.
06/2017
5.0
phone wiring
  + -1 more
Bill was terrific. He diagnosed the problem, gave us great advice, and had us up and running again. He came well equipped to fix the problem, and I would definitely use him again.
Description of Work: Our landline telephone service was not working due to wiring problems inside our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clara K.
05/2017
5.0
phone wiring
  + -1 more
Excellent service. A+
Description of Work: telephone jack wiring messed up by electrician during kitchen remodel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie B.
04/2017
5.0
phone wiring, landline phone service, phone repair
  + 1 more
Bill was terrific! He fixed in 20 minutes. Punctual, profession and reasonable. Would definitely hire again.
Description of Work: I needed a land line fixed - no dial tone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leanne S.
03/2017
5.0
phone wiring, landline phone service, phone repair
  + 1 more
He was prompt and checked the phone box to see if the problem inside or out. It turned out that it is outside, and AT&T will have to fix it and there would be not charge. My inside wires are fine, so there was nothing he could do. He charged me $40. for the visit, and answered my questions and even gave me a number to call to forward call from my landline to my cell.
Description of Work: My landline phone is out, and AT&T can't come out for 12 days, so I called Bill hoping to get it fixed before then. He called me right back, was very courteous and business like, and said he could be here in about an hour.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Paul H.
01/2017
5.0
phone wiring, landline phone service
  + 0 more
I called Bill on Saturday and he came out on Sunday and found the problem (loose wire in NID) in about 30 minutes. He was cheaper than the phone company would have been and guarantees his work for six months.
Description of Work: UVERSE phone service was working when connected directly to gateway, but all extensions were dead.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kamala M.
12/2015
5.0
phone wiring
  + -1 more
Mr. Sullivan was very responsive and professional. It took some time to figure out what he needed to do, but he connected my business line back to the Comcast router box.
Description of Work: Reconnected phone line to Comcast box

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Hillis W.
06/2015
5.0
phone wiring, landline phone service
  + 0 more
Everything went great and at a very low cost. Especially when compared to the larger vendors who only wanted to sell us a system that was more than we needed.
Description of Work: Installed a phone system of three phones using refurbished equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Paul M.
06/2015
5.0
phone wiring, phone repair
  + 0 more
Very well
Description of Work: Fixed bad phone lines

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Norman W.
05/2015
5.0
phone wiring
  + -1 more
Very Well.
Description of Work: Ran Coax, CAT-5 and telephone lines to locations in the house through walls and ceiling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

P M.
03/2015
5.0
phone repair
  + -1 more
Bill did a great job on the day of the appointment he called to confirm, was exactly on time on arrival and completed the work quickly and accurately.
Description of Work: Phone jack replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Norman W.
01/2015
5.0
phone wiring, internet service
  + 0 more
The work went perfectly with attention to detail and no problems. Well worth the money.
Description of Work: Ran Cabling through entire house for internet, telephone and TV. Installed interface with internet provider equipment.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kevin M.
12/2014
5.0
phone wiring
  + -1 more
I contacted Bill to fix my phone lines . I was beyond frustrated with the phone company, whom I called 3x and got no help. Bill came out right away found the problem and fixed it fast' A+ all the way
Description of Work: I contacted Bill to fix my phone lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jim W.
07/2014
1.0
phone wiring
  + -1 more
used a bulky phone jack, .was asked him to use the flat one that was originally used because it would not show. Now we have this bulky one showing. Some day i will rehire someone else to fix it. did not reconnect wires. left wires dangling left the cabinet dust not friendly / cordial at all did not honor a senior discount which is advertised , although his rate was the best price. would not put the jack where I would have really wanted it because he does not go into attics.. I do not like wires hanging or a cluttered look. I am very disappointed .
Description of Work: move phone jack from outside of wall mounted jack to mount underneath the same cabinet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$65

Response from Bill Sullivan Telephone and Data Installation
As soon as I started this job, the husband and wife started arguing over how they wanted it done. I would start one step and one of them would say they didn't like that and to do it another way. I asked permission for each step I took. Contrary to what he said, I left no wires dangling and everything was connected and working. I knew when I walked in to this house that nothing I was going to do would make these people happy. Their constant bickering was the first clue.

Carlos C.
05/2014
5.0
electrician, phone wiring
  + 0 more
Was punctual, courteous, professional, thorough and cost effective.
Description of Work: Checked Ethernet wiring installation and fixed issues with connectivity. Recommended switching equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul M.
02/2014
5.0
phone wiring, phone repair
  + 0 more
Comcast has attempted to correct my phone line static problem for over three years. Bill identified the cause and corrected it in one hour.
Description of Work: Diagnosed the cause of static on my phone line and corrected. Also moved one phone jack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

vipin B.
02/2014
5.0
phone wiring
  + -1 more
.
Description of Work: trouble shooter phone system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Teri B.
05/2013
5.0
phone repair, phone wiring
  + 0 more
Bill is personable and was able to assist me in getting my phone to work03
Description of Work: Helped me get my telephone working

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Hani G.
04/2013
5.0
phone wiring
  + -1 more
unknown
Description of Work: Did a great job. Arrived on time. Completed the repair at a very fair price. I highly recommend him.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert A.
11/2012
5.0
small appliance repair
  + -1 more
They did a great job.
Description of Work: They repaired phone line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Niels H.
10/2012
5.0
internet service, phone wiring
  + 0 more
See the above
Description of Work: Not being overly anxious about tackling this 'new' world of electronics I had some internet connection issues that I couldn't tackle. William Sullivan was a true pro. He responded quickly handled my situation expertly and obviously knew what he was dealing with being an ex-phone company employee. I had a another unrelated issue a couple of days later and he showed up again and again put things in order. I highly recommend hi services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

James J.
02/2012
5.0
landline phone service
  + -1 more
We called Bill today and he came at 3pm the same day to fix the problems. He found them, made the repairs and we were extremely pleased. The price he charges is more than fair. We would call him for any further problems and recommend him to all. Can you imagine what the local telephone company would have charged for this service??? How long we would be on hold just to make an appointment and how many weeks it would take them to get here??? Call Bill...
Description of Work: We had 2 problems: the telephone connection in one room was dead so could not use it and the wireless alarm system was sending a communication trouble signal at 12:09 a.m. every night and waking us up!! Bill found the problems in each case quickly and fixed them both. The telephone connection was broken in the first room and as we had never used it had probably been that way since the house was built 12 years ago. The second problem involved work that had been done 3 months ago to move an existing telephone line into a cabinet so that the alarm could be connected to it. It had been working until 2 nights ago. Bill found another wire that had come loose, fixed that and also installed a filter on the line to prevent further problems due to RF interference.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Nilesh S.
04/2011
5.0
landline phone service, phone wiring
  + 0 more
Our phone line was disconnected by a SureWest technician. We did not have SureWest as our land line provider, but the prior owner's of our home did. We requested that they remove the box on the back of the house as well as the battery backup that was in our daughter's room. Little did we know that ATand T wired our line through the SureWest equipment. We called Bill because of the good reviews and he lived up to them. He was very knowledgeable and was able to reconnect our line as well as activate two additional jacks that the ATand T technician was unable to do. And he did this all quickly. We would definitely recommend him.
Description of Work: Reconnected the wiring of our land line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mary C.
11/2010
5.0
landline phone service, phone wiring
  + 0 more
The job took about 1 hour and fortunately didn't involve rewiring or crawling under the house or stringing new wires -- just some expert knowledge. Mr. Sullivan came the same day I called and arrived promptly and was very professional and pleasant. He is retired from Pac Bell and has over 20 years experience in this kind of work, which showed in his approach. I was so happy he could deal with it right away after I got the most awful runaround from ATand T for days.
Description of Work: Bill Sullivan fixed my land-line so that I have phone and DSL service once again in my 1954 home. This involved installing a new jack and connecting it to to the remaining line that was intact. Apparently the other wire had failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48

J. P.
07/2010
5.0
landline phone service, phone wiring
  + 0 more
I would hire Mr. Sullivan again. He is prompt, honest, and professional.
Description of Work: AT&T said I had a dial tone and I did not. AT&T was not immediately available to come and check the problem. I decided to find a company willing to respond. Mr. Sullivan responded and though it was the weeked, he came immediately. He arrived between the times he said he would come. He check all phone lines and showed me what I needed to tell AT&T so that they would come to my home and bring service to my home. He also explained that AT&T should not charge me for this service and he gave me an AT&T repair and claims phone number to call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Donald F.
05/2009
5.0
landline phone service
  + -1 more
I called Mr. Sullivan to ask about fixing our phone line as it was dead. He suggested I test the line to see if the problem was located in the house or the line coming to the house. He told me how to test it. He gave me the ATT number to call if the problem was in the line coming to the house. He was very helpful and avoided me having to pay for a visit that didn't solve the problem.
Description of Work: see below as his service was only informational

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

4800 Marconi Ave., Carmichael, CA 95608


Service hours

Sunday:
9:00 AM - 6:30 PM
Monday:
9:00 AM - 6:30 PM
Tuesday:
9:00 AM - 6:30 PM
Wednesday:
9:00 AM - 6:30 PM
Thursday:
9:00 AM - 6:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
9:00 AM - 6:30 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Phone Wiring,
Phone Service - Landline,
Phone Repair,
Internet Service,
Appliance Repair - Small,
Electrical,
Computer Repair,
Home Security Systems

FAQ

Bill Sullivan Telephone and Data Installation is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 6:30 PM

Monday: 9:00 AM - 6:30 PM

Tuesday: 9:00 AM - 6:30 PM

Wednesday: 9:00 AM - 6:30 PM

Thursday: 9:00 AM - 6:30 PM

Friday: 9:00 AM - 6:30 PM

Saturday: 9:00 AM - 6:30 PM

Bill Sullivan Telephone and Data Installation accepts the following forms of payment: Check,PayPal
Yes, Bill Sullivan Telephone and Data Installation offers free project estimates.
No, Bill Sullivan Telephone and Data Installation does not offer eco-friendly accreditations.
No, Bill Sullivan Telephone and Data Installation does not offer a senior discount.
Yes, Bill Sullivan Telephone and Data Installation offers emergency services.
No, Bill Sullivan Telephone and Data Installation does not offer warranties.
Bill Sullivan Telephone and Data Installation offers the following services: Install telephone, DSL, VOIP, fax & any other kind of wiring and jacks associated with telephone, install Ethernet cabling & data jacks, repair, wiring and install coaxial TV cabling & outlets.
We only perform services under $500.

Contact information

4800 Marconi Ave., Carmichael, CA 95608


Service hours

Sunday:
9:00 AM - 6:30 PM
Monday:
9:00 AM - 6:30 PM
Tuesday:
9:00 AM - 6:30 PM
Wednesday:
9:00 AM - 6:30 PM
Thursday:
9:00 AM - 6:30 PM
Friday:
9:00 AM - 6:30 PM
Saturday:
9:00 AM - 6:30 PM