Wave Connects

Joib completed satisfactorily

Very Happy.

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Not as well as expected.

It was very good. I would recommend them. They are efficient and quick. I don’t have any problems with them.

Prices competitive but nothing special. There were some issues with the system initially (I asked for features not normally done by Wave Connects) but they were all squared away in a reasonable period of time at no additional cost to me - despite the extra hours and visits it took. Jim was very professional, was easy to work with and very customer focused. I would recoomend them.

Wave Connects lived up to what they promised on time and within budjet. Their knowdledge and communication is second to none. Their employes cleanliness left my office able to see patients after their working in the evening. I would highly recommend them for any job in their field. Their customer service is 5 Star!!!!! Ron Rosenblatt

My wife and I have been very pleased with the results of our home theatre implementation. All components were calibrated to assure that the system was functioning as designed. Paul and his team were very professional and approached every aspect of our project with a real focus on attention to detail. I have referred Wave Connects to many of our friends who have had similar results. You can trust that Paul will deliver the same results for your home theatre project.

Again, Wave Connects has provided multiple services for me, so it’s hard to describe each experience. But, in general, if I have a need for their services, I email the owner, Paul James. I describe what I would like to do. If it requires a site visit, he generally makes himself available within 24 hours. In either case he provides me with a fixed quote to do the work. He then obtains all of the necessary components, comes to the house and makes the installation, tests it, and then stands by it at all times. It is easy to do business with Wave Connects.

I started speaking with Paul at Wave Connects about 3 weeks prior to move in. Paul was extremely helpful!! He helped me select a pair of 50" flat panal TV's that fit within our budget. I really appreciated Paul's knowledge. He never tried to upsell me or push me in to products I didn't need - in fact he actually helped me save some money along the way by recommending alternatives that were a better overall value. On te day of instal, Paul met me at the house with one of his installers. We spent about 15 minutes selecting the best positions for the TV's to be installed and then they went to work. The project actually came in under budget - (I think this may be a first for me). The whole process was smooth and without surprises. The whole experience was fantastic and I highly recommend Paul, Kevin and the team at Wave Connects!!

Our universal remote stopped functioning for the TV commands only. Since Wave Connects installed and integrated our TV, DVD, and sound system, we emailed them (at 8pm) and we received an email back within minutes asking us a few trouble shooting questions. When those didn't work, they asked what time we'd be available the next day to have them come by and take a look at the remote. I work from home, so anytime worked well. They confirmed late morning the next day. Called by 10am and said they could be there in 15 minutes, if that was convenient. It was. So Paul, the owner, showed up just as he said he would and was able to fix the problem within minutes. A small wire had been damaged (we probably did it resetting out TV service). Paul replaced the wire and wouldn't charge us. We purchased our TV and sound system from them when we moved into our house (and the previous house as well). We have had such terrific service from Wave Connects.They were always on time, very friendly and took the time to make sure we understood how to work our system. They also were very respectful and asked if they wanted us for them to take their shoes off when they came in (to not track dirt in). Also we have indoor cats and they were terrific about always closing the exterior doors. Super work, quality equipment, and friendly staff. They are terrific! You definitely should contact them!