"F" for the lack of professional courtesy. It took a full month to get contact from contractor after our meeting just to hear they were rejecting the job due to lack of access. Another reason given was they thought I was suing my kitchen contractor, which was an erroneous assumption. I've never sued anyone. When I told him he was mistaken he got angry and hung up.
Description of Work: concrete pour estimate
Rating Category
Rating out of 5
Response from WHITLOW CONCRETE
Thank you so much for the review [Member Name Removed] Unfortunately I had to make the call to not provide a quote for your project due to our first phone call as well as other issues that came to light during our first meeting. It was in my best interest as well as our company to pass on the project. Best of luck on your project. Thank you again for your feedback, we appreciate it very much.
Tim T.
11/2016
1.0
concrete repair
+ -1 more
seemed like nice guys. completely fumed out my business even though they claim that they got all the toxic fumes out of the building. we had all the doors open and 4 industrial fans going and it took till 3pm to clear it out. lost customers because of that. then failed to show for the next early morning repair job. then when I told them we would need to work after the business closes, they said that I was difficult, not a nice person and to stop telling them how to run their business. so then they quit and lied to say it was my fault. then went on to say that they didn't have a contract so they weren't legally bound to the job ( I have a copy ). and still claimed that they could get the fumes out in the morning when they already proved they couldn't. they were offered more money to compensate for the change, but continued to be nasty and blamed me again for not being willing to compromise. wow! so you knew you can't work during my business hours and the early morning was proven that it won't work. that only leaves evenings, so I don't know how else to compromise. the extra money offered should have made it possible! I think this guy is like a 5 year old, when things don't go exactly as he wishes, he just quits.
Description of Work: concrete floor repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,250
Ann R.
09/2015
5.0
concrete repair
+ -1 more
unknown
Description of Work: They removed our old driveway and put in a new one in a day and a half. We were amazed that it happened so quickly. Everyone we came into contact with was helpful and polite. It was a good experience.
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Service Categories
Concrete Pouring and Repair
FAQ
WHITLOW CONCRETE is currently rated 2.8 overall out of 5.
No, WHITLOW CONCRETE does not offer free project estimates.
No, WHITLOW CONCRETE does not offer eco-friendly accreditations.
No, WHITLOW CONCRETE does not offer a senior discount.
No, WHITLOW CONCRETE does not offer emergency services.