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KOALA CARPET & FLOORING

Hardwood Flooring Sales and Installation, Carpet Sales and Installation, Flooring Sales and Installation,

About us

Carpet, Hardwood, Vinyl, Laminate, Tile and Stone Flooring Sales and Installation. Window Treatments, Window Coverings, Blinds and Shutters.

Services we offer

Carpet, Hardwood, Vinyl, Laminate, Tile and Stone Flooring Sales and Installation. Window Treatments, Window Coverings, Blinds and Shutters.

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.6
responsiveness
4.1
punctuality
4.0
Showing 1-6 of 6 reviews

Stephen H.
06/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$8,000

Lynne M.
05/2014
1.0
hardwood floor, carpet installation
  + 0 more
I spoke to someone on the phone and they told me they would call me back in an hour and never called back.
Description of Work: Called for estimate for carpet repair and told them it was an emergency.

Rating CategoryRating out of 5
responsiveness
1.0


Melissa A.
04/2014
5.0
ceramic tile
  + -1 more
He was very clean and did a beautiful job for me. He didn't overcharge because I called just about everybody in the area to see what they would charge. I can't speak highly enough about him. He was really good. He worked fast and he knew what he was doing. He worked well and with great self assurance. He has been doing it for quite a while. He didn't waste my time in a whole lot of chit chattering like some people do. I had talked to a lot of them and he was the most straightforward and direct with his answers. He gave me a reasonable price right off the bat, and he was straightforward and direct. There are a lot of those who tried a bunch of stupid sales talk and tried selling me other stuff. He was the one I figured would do the best job and was honest. He was always here, and he didn't put me off and tell me that he couldn't come. He was here when he said he would be here.
Description of Work: He laid ceramic tile in a large family room for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

George M.
04/2014
4.0
hardwood floor
  + -1 more
They were great. They were responsive to my needs. They ordered wood that was flawed and they came and took it back. They were very good about that. They are very close to my home so I was able to go in and actually see the product. They didn't actually do any work. They couldn't get the same wood so I ordered it from someone else because I needed it right away.
Description of Work: I got wood flooring from Koala Carpet & Flooring.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,000

LISA E.
02/2012
5.0
carpet installation, flooring contractor, ceramic tile, hardwood floor
  + 2 more
Very good with the exception of the timing.
Description of Work: I purchased a small condo (935 SF) and Steve replaced all of the flooring, as well as the baseboard, throughout. The largest portion was laminate flooring, then 18" tile in the bath and kitchen, and then carpet for the bedroom. Steve and his crew are very meticulous and very concerned about doing things right. They did an excellent job. Doing the job right is very important to Steve, so you'll have no concerns about that. The only issue is timing. It took much longer than expected, which was difficult to work around considering I was moving. That is my only reservation in recommending them. Just be sure that you are clear and comfortable with the time table.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$7,300

Sandra S.
04/2011
5.0
carpet installation, flooring contractor, ceramic tile, marble & granite, hardwood floor
  + 3 more
This is the best flooring contractor in South Orange County. Koala Floors works with Coastal Flooring (both are brothers) and they are very, very particular. Steve at Koala Floors sold us the material and provided the labor. Andreas did the floor prep and he is so picky with filling in low spots and grinding down high spots. Coastal Flooring did the work and works for Koala Floors. Mark (the owner of Coastal) is a MASTER at his trade. Every detail is looked over with a fine-tooth comb, so to speak. The floors were done yesterday but he showed up to see if there was anything he may have missed (I doubt it).The job impeccable and perfect. No detail left to chance. I have already recommended Koala/ Coastal to everyone I know. Remodeling is a bear already but these guys are masters at what they do.
Description of Work: Remove all existing flooring surfaces. Extensive floor preparation. Installed porcelain tile in the master and hall bath with diamond accents, 12 mm laminate floors, custom baseboards. Remove tile around fireplace. Install a marble surround around the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

    Contact information

    34000 DOHENY PARK RD, CAPISTRANO BEACH, CA 92624


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Ceramic Tile,
    Marble and Granite

    FAQ

    KOALA CARPET & FLOORING is currently rated 4.7 overall out of 5.
    No, KOALA CARPET & FLOORING does not offer free project estimates.
    No, KOALA CARPET & FLOORING does not offer eco-friendly accreditations.
    No, KOALA CARPET & FLOORING does not offer a senior discount.
    No, KOALA CARPET & FLOORING does not offer emergency services.
    No, KOALA CARPET & FLOORING does not offer warranties.
    KOALA CARPET & FLOORING offers the following services: Carpet, Hardwood, Vinyl, Laminate, Tile and Stone Flooring Sales and Installation. Window Treatments, Window Coverings, Blinds and Shutters.

    Contact information

    34000 DOHENY PARK RD, CAPISTRANO BEACH, CA 92624