It went very well, very responsive and excellent work.
Description of Work: The installed a patio in our back yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
paul B.
09/2015
5.0
drain pipe, landscaping
+ 0 more
Coundn't have been better and we learned more than we ever knew about how yard drainage is supposed to work which should be useful info if the El Nino turns out to be as projected.
Description of Work: Mike arrived as scheduled, listened to our questions and proceeded to provode us with a checkup on our yard drainage system at absolutely no cost! This was such a friendly/neighborly surprise. We plan to use Downunder fopr a landsacpe project in Spring.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrea L.
09/2015
1.0
landscaping
+ -1 more
I phoned this Contractor and left a message on his answer machine, giving my details and some details of the job we want to have done and asking for him to phone me back so that we could set up an appointment for an estimate. He NEVER RETURNED MY CALL. How very rude !!!!! If he was not interested in the job, he could have just left a short message to say so....not just leave me hanging. I made it clear on the message I left him that this was a smallish job leading to a bigger job shortly. I would never ever consider this Contractor for a job now or ever......his loss.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Downunder Landscape Inc
We are very sorry for the inconvenience and frustration that you’ve experienced. We appreciate you calling this to our attention. As a small business, we have been finding it difficult to respond to the volume of customer’s requests for work on projects that are outside of our scope or smaller projects that we will not be able to take on. We are in the process of working on a system to better address this specific issue.
malcolm T.
05/2015
5.0
landscaping, irrigation systems
+ 0 more
Very good. was extremely thorough. frequently did more that was asked to make sure the job was done right. a few of the plantings died, but overall the work was beyond my expectations.,
Description of Work: renewed the irrigation system, put down a small patio area, removed old plants and designed and planted side and back gardens
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Jason P.
05/2015
1.0
landscaping
+ -1 more
I contacted Mike for an appointment to redo the front lawn. Mike agreed to meet 5/12 (Tuesday) at 5pm. At 5:30, when Mike was still a no show and had not called, I called his main office at left a message asking about him. Wednesday, Thursday, Friday, and Saturday all came and went without a word from Mike. It is disappointing. Mike seems to not care enough to even make an effort.
Description of Work: Attempted to setup an appoinment
Rating Category
Rating out of 5
responsiveness
1.0
Michelle M.
10/2014
5.0
landscaping
+ -1 more
Although our timing was off for the project I would highly recommend this service provider and would use him in the future. He was going to rehab my existing landscape at my home.
Description of Work: I was very impressed with this vendor who came highly recommended by my landscape architect. He was the first to respond and came to my house to evaluate the work after spending quite a bit of time with the drawings ahead of time. We spent about two hours together.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$29,390
John P.
10/2014
5.0
landscaping, hardscaping, irrigation systems, tree service
+ 2 more
Our house was built in 1960 and it is located on a fairly steep hill. In the back of the property, there is a detached garage. Starting from the street at the bottom of the hill to the back where the detached garage is, there was just asphalt. It was about 2500 square feet of asphalt that was seriously in need of replacing - literally, there were potholes in my driveway. Going up the hill on the south side of the house was a retaining wall that had eventually fallen over. On top of that, there was no drainage anywhere. With our house situated on a hill, we had concerns with regards to water getting to the foundation. Michael and his crew demoed the driveway and wall- and, replaced it with beautiful paver stones and drystack blocks. He made sure to install proper drainage throughout, ensuring water is always going away from the house and garage. During their work here, Michael and his crew were very professional - working hard every day, performing high quality work, leaving no mess behind, and keeping open lines of communication. This was a significant amount of hardscape work and I am truly impressed with the results. We will definitely be looking to contact Michael again when we are ready to focus on more of the softscape work to be done. Highly recommended.
Description of Work: *Removed asphalt driveway. Replaced with paver stones. Installed proper drainage throughout. *Removed retaining wall that had collapsed. Installed new retaining wall. *Removed yucca tree. *Fixed irrigation issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45,000
Lisa B.
02/2014
4.0
landscaping
+ -1 more
Good company to work with. Crew was great, nice guys.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$19,000
jon B.
01/2014
5.0
landscaping
+ -1 more
Friendly work crew who cleaned up every night. Great final appearance! Michael brought plant samples for my approval.
Description of Work: Removed overgrown Ivy and weeds from front and side yards, lowered soil level, improved soil and replanted with attractive plants. Rerouted sprinklers.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Jay F.
07/2013
5.0
landscaping
+ -1 more
The project went well, Michael came with his two workers to get them set up then let them do the majority of the work. They did well and worked at a good pace. The hill seems to be doing much better than before, we'll see how it and the drainage holds up when the rains come again. The retaining wall and paving stones look really good too! Not long after they finished, one of the pipes they worked on broke. He came right away to stop it from leaking and made plans to come back the following week to do the needed repairs when they could spend more time on it. Michael has been really good at arranging warranty repairs to be done, it's been an overall good experience.
Description of Work: Reinforced our hill by adding native plants and netting, repaired our sprinkler system, built a retaining wall, laid paving stones and checked/repaired our drainage.
This process has lasted over a period of 1 1/2 years . It started out just having my patio extended but my wife and I were so happy with the job they did we came up with more things we wanted to have done . In fact we had 3 Phases done . We felt the prices were reasonable and the work was outstanding . The crew always cleaned up at the end of the day , they were very polite and very punctual . Michael ( owner) was always available to take my calls and oversaw the entire process . Both my wife and myself are so proud of our new patio that we spend most of our time outside now. I should add that my daugher and her husband had used them and recommended them to us . I would recommed Downunder Lanscape inc. to anyone .
Description of Work: Downunder Landscape Inc extended my patio , built sitting walls, redid all my outdoor lighting , put steps and sprinklers on my slope ,resealed my patio , driveway and all walkways . They They also re-landscaped my front yard from a-z.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Jonathan H.
05/2013
5.0
landscaping
+ -1 more
Michael was great to work with and a consummate professional! He ALWAYS kept his appointments and was on time for our meetings. Any delays in the project were due to me not responding to him quickly enough (I travel out of state regularly). He was VERY patient, polite, easy to talk to and never rushed our discussions about the project. His follow up was excellent and he regularly checked in to make sure I was happy with how the project was progressing. He gave excellent advice for landscaping the backyard so that it was very low maintenance and still really attractive. The deconstruction and rebuilding of the cement patio was done very quickly with absolutely no inconvenience to me. His crew was very friendly and efficient. Mike checked with me before making any changes to the plan that may added additional costs and even took care of a couple unforeseen minor issues on his own without charging me for them. I've gotten many compliments on the new patio and landscaping and I would HIGHLY recommend working with Mike!!!
Description of Work: Removed large palm tree from the backyard. Removed piles of debris + excess dirt to level the yard. Created a walking area out of decomposed concrete in the backyard. Adding large potted fruit plants and a perimeter of small trees. Tore out old cement patio and poured a new one in side yard. Installed drainage throughout the back and side yards. Installed a new irrigation system for backyard + patio perimeter (drip lines into potted plants + sprinklers). Added Jasmine plants and flowers in various areas around the walking areas and under windows. Added new fencing + gate to front of patio area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Ryan E.
05/2013
5.0
landscaping
+ -1 more
We are still under negotiation to see if they get the bid or not. My experience with them has been good. He has been excellent as far as showing up on-time, calling me back, and keeping me informed. Everything has been good as can be.
Description of Work: We are actually involved in a bid right now with Downunder Landscape Inc. for some work in the backyard.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jesse C.
05/2013
5.0
landscaping, hardscaping, outdoor lighting
+ 1 more
Michael and Downunder were great. I had a bare-bones outline of what I wanted, and he visited twice before commencing work to give suggestions and worked to get the project down into the range of my budget. His planning was crucial - he took what I wanted to do and made all the little details work. On the first day of the job he showed up with a huge truckload of plants that we moved around the yard to see which ones I liked and where they would best go, and he returned the ones we didn't use - it was very helpful to get that visual. His crew was incredibly polite and professional. They brought their own Port-a-Potty and microwave to the site, cleaned up every evening, moved their gear out of the way and kept the walkways clear at all times. I was involved with every part of the project, and any additional expenses were brought to me before they were made. They installed a concrete base for a fountain, ensuring it was level, and set up the fountain. The irrigation system is perfect, low-use drip irrigation everywhere and I don't have to wander around my garden with a watering can anymore. I had Michael put in a new controller for the sprinkler system and he installed one that was idiot-proof (a good idea with me), showed me how to use it, and set up the initial settings. They even took surprises in stride. When planting a hedge, they discovered buried concrete pilings that I didn't even know were there. They took the initiative to go down and rent a jackhammer and remove it so we could continue planting, all while I was out of the house. Michael also had fantastic ideas with lighting - that is one of his specialties and he's been to many conferences about lighting. He lit my steps, which are dangerous in the dark, with a combination of small, classy, and low-profile lights that look absolutely fantastic. He could have easily talked me into spending twice that much on lights, but he instead recommended the understated approach and worked to get into my price range. All in all, I couldn't be any happier with the job that was done, from the planning stages to completion. He worked to keep the entire project within my (relatively small) budget, helped plan the project, installed fantastic lighting and irrigation systems, and always communicated with me promptly and honestly. They absolutely transformed my yard, and the results were even better than I anticipated. I would highly recommend Downunder, and will certainly be using Michael and his crew for any work in the future.
Description of Work: Landscaping of a large section of my front yard, including installation of a fountain, lighting, and plants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Laura F.
04/2013
1.0
outdoor lighting
+ -1 more
We contacted them last week and left a message that we are interested in having some outdoor lighting and landscaping done. When we didn't receive a call back in a couple of days, we called again and got an answer machine message that stated they would be on vacation for 2 weeks. A phone call back letting us know this would have been appreciated. They might do good work but we will never know since we will not do business with a company with such poor customer service.
Description of Work: Outdoor lighting and landscape needed
Rating Category
Rating out of 5
responsiveness
1.0
Response from Downunder Landscape Inc
Hi (member name removed), We are so sorry to hear you were not fully satisfied with your experience when leaving a message for our company. Customers’ calls are very important to us and crucial to the livelihood of our business. We strive to return all customer calls promptly, However, it sounds like there was an unfortunate hiccup in your case. I would like to direct you to Cindy Hartigan, our Vice President at chartigan@downunderlandscape.com she would be happy to set up a time to talk with you personally to see if we could amend the situation. We wanted to thank your for taking the time to write a review We take all reviews seriously, and will use this information to improve our business.
Mark F.
12/2012
5.0
landscaping
+ -1 more
We contacted Michael Hartigan to plant flowers and bushes in our yard, and to install lights around the walkway. He is very knowledgable about what type of plants would grow in each of the areas of our yard. He brought dozens of different plants, relandscaped the area and installed lights where we wanted them. Everything looked great, in fact there was agarden show going on at the same time, and some of the people wanted me to enter the show next year because our yard looked so good. Overall it was a good experience with a knowledgable guy who did made our yard look great.
Description of Work: Relandscape my yard, install path lights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,451
Carolyn M.
10/2012
5.0
drain pipe, landscaping, irrigation systems, tree service
+ 2 more
Everything was very smooth. Michael had great ideas. Price was half of the other bid. They made use of my existing plants wherever possible. Did a good job of cleaning up. I referrred to a friend and she was also pleased with his work.
Description of Work: The installed drainage in lawn, moved several trees and patched with new lawn, Removed and trimmed some medium sized trees, Installed new plantings. Added cement border around edge of lawn, put in gravel in back area and moved stepping stones.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Susan S.
07/2012
5.0
landscaping, hardscaping
+ 0 more
I received an estimate only; no work performed.
Description of Work: I received an estimate from Downunder Landscaping only; no work performed. Michael responded promptly to my request for an estimate. He spent a lot of time in my backyard measuring and contemplating how he would perform the work I wished done; ie, stucco certain portions of the house and planter, build trex porch area, remove several trees, mulch and lay sod, remove concrete and pour new concrete square. Michael's bid was the most thorough of four bids I received. He put a lot of himself into this bid. I would have selected him had I not already had my eye on another Angie's contractor. His estimate was in line with the other three bids.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christine R.
04/2012
5.0
drain pipe, landscaping, hardscaping, irrigation systems
+ 2 more
The job was accurately bid, the landscape design was excellent and completed on time. Mike Hartigan and his crew are outstanding. I am thrilled with the outcome of the project. They are a pleasure to work with.
Description of Work: The service provided was excellent. The landscaping, sod, and hardscape was beautifully and professionally installed. Michael Hartigan was delightful to work with and his crew was outstanding. I recommend this company wholeheartedly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Linda O.
04/2012
5.0
landscaping
+ -1 more
It went great! Michael created a great garden spot. I would highly recommend him for anyone's landscaping needs and would use him again for any future project I might have.
Description of Work: We recently closed on a town house, which had been a rental and sorely neglected. The previous owners had gotten a "violation" from the HOA because of the overgrown landscaping. It was a jungle. Michael showed up for the estimate, took extensive notes, measured, asked questions, and made suggestions. He suggested that we start with a "wish list," which we could downsize if needed. His estimate was in line with two others I had gotten. But, his attention to detail, creativity, and attention paid to my priorities, put him in first place for the job. He and his crew needed chain saws to clear out the jungle. They took everything out and started over. He made a flagstone walk-way and surrounded it with plants and a low-growing, clumping grass. Before planting anything, though, he brought over a variety of plants and placed them, asking my preferences for the various options.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Georgeann E.
04/2012
5.0
landscaping
+ -1 more
So far it is fine. I have found Michael to be very knowledgeable and professional.
Description of Work: I orginally called Michael and a couple of other landscape companies to get a bid on a wall and a gate. Michael's bid was the best price, however, he pointed out to me that I had a settling problem with the current wall. Upon further review of my yard he told me that I had a drainage problem due to hard pack. I had been told this by a geologist, so I knew he was right. He proposed and prepared a bid to install a substanial amount of French drain system in my yard to correct this problem before I go forward with any other work. We will be starting that project shortly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Theresa S.
03/2012
5.0
landscaping, hardscaping, outdoor lighting, irrigation systems
+ 2 more
I have not had the work completed yet, but will definitely, no doubt in my mind be writing a glowing report on March 25, 2012.
Description of Work: Mike Hartigan from Down Under Landscape Inc. IS THE REAL DEAL. He is very professional, personable, and upon meeting him you get the sense that you are working with someone who has integrity. He is forthright on what he can accomplish and his time frame. I and my fiance' are very impressed with Mike and are looking forward to seeing the end results. Mike also recommended Sunny King from Gleesod Designs to help us design a Cape Cod feel to our backyard. She is also incredible!!!!! We are so very impressed with her knowledge of plants and design. She has taken the time to visit our yard on several occasions to get a feel for the the lighting of our yard. I would not hesitate to call on either of these professionals again and would definitely recommend them to anyone wanting to improve or renew the outside features of their home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Walter S.
12/2011
5.0
landscaping, hardscaping
+ 0 more
Michael Harrigan, the owner, provided in his estimate a detailed description of the job and and priced each task separately. He responded promptly to our phone calls and e-mails. He resolved some minor changes and adjustments to our complete satisfaction. His crew was on time every day and cleaned up before leaving. They were creative and resourceful in performing their job. Their workmanship was of highest quality. Michael came often to check the work to ensure that everything was done to our satisfaction. The project was completed on time and on budget. In conclusion - Michael did an outstanding job at a reasonable price.
Description of Work: Beautified our hillside backyard and garden as follows. Replaced and rebuilt two wooden gates. Rebuilt a large elevated flagstone pad and installed legacy stone border on its side. Paved another area with flagstones. Installed a garden block wall around existing planter. Build steps in various areas using legacy stones and concrete chunks. installed stepping stone walkways.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Carolyn M.
09/2011
5.0
landscaping, hardscaping, tree service
+ 1 more
They just did a fantastic job. They were very professional and Michael Hartigan, the owner of this company gave some creative suggestions and all around I was very pleased with them. I would continue to use them in the future.
Description of Work: I used Downunder Landscape Inc last week to remove some trees, to do some trimming and to replace some soil.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
RICK & MICHELLE A.
08/2010
5.0
landscaping
+ -1 more
He came out with the most professional quote, and it actually seemed like he knew what he was talking about. I used to work with drainage engineers, so I kind of knew what was needed to be done. A few of the other guys just said that they would do this and that. It was not a small job that we wanted to have done. He knew about the drainage that would be involved in that. He understood the different parts of the job, the issues that we would have with the council and stuff like that. He was really good and very responsive. I would consider using him for the job - the only thing was the cost of it.
Description of Work: We got a quote from Downunder Landscape Incorporated for landscaping work.
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*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn Irrigation,
Landscaping - Lighting,
Drain Pipe Installation,
Tree Service,
Patios,
Concrete Pouring and Repair,
Decorative Concrete,
Fencing
FAQ
Downunder Landscape Inc is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Downunder Landscape Inc accepts the following forms of payment: Check