San Rock Pool Plastering Inc.

Went perfectly

Very well quick and done efficiently workers had great music playing also

unknown

We were very disappointed at the end .our pool light and jacuzzi light worked prior to re plaster but after they did not working did not take responsibility for them.. We asked them to come out and fix them and they refused. I had recommended them to two friends and called them and told them not to use them.

unknown

This company has been working next door to me for several days. This morning we smelled gasoline inside our house and went out to find the source. There was gasoline in the gutter leading from the pool plastering machine on the back of their truck, all the way in front of my house and in front of the next neighbor's house one door down. Instead of using proper clean-up techniques for a toxic waste spill, they had placed a hose in the gutter in an attempt to wash their toxic waste down the street and into our sewer system, which by the way goes directly into the Los Angeles River two blocks away. They were aware of the problem, but decided to take the easy way out and did a half-assed job at that. As I write this our whole block smells of gasoline. If you have any concern for the environment -- DON'T HIRE THESE PEOPLE! And in case the company's owner is reading this, you should know that I've taken pictures and video and fled a complaint with the Dept of Stormwater Management.

It was excellent. They stood by their word when it didn't turn out as planned.

Do hire anyone but this firm. Don't trust them to tell you the truth.

San-Rock was completely professional and responsive to ALL our questions throughout the process. From everyone in the office to each of the workmen on the various crews, all of our calls and questions were addressed in a timely, clear and friendly manner. San-Rock was always punctual and the job progressed quite quickly once we decided to begin. I would definitely recommend San-Rock Pool Plastering without hesitation. They worked well with us in deciding what was best for our pool remodel. They offered ideas, but did not try to sell us on and quot;over the topand quot; designs. It has been a pleasant experience from beginning to end. We love the end result! Thank you!

They took a little more time to evaluate what they were doing and gave me a schedule as to what day they were coming. Every day they were here at exactly the time they said they would be and they did exactly what they said they were going to do.

They were excellent. Their estimate was the best that we received. They worked hard and quickly. They made me comfortable. Their work looked fantastic.

We considered five different pool plastering companies to finish our pool.... although San Rock Pool was recommended to me from one of my friends who had their pool redone with San Rock several years ago. . After meeting with the five sales reps from each company, Ed Rock, of San Rock Pool came across as the most knowledgeable person within the group. His prices also came in at the lower end of the spectrum. All toll, there was a $2000 difference from high to low. But, price was not my only concern. I wanted to be assured that if there were any problems i wanted to reach the company president, not just any employee. Ed Rock did just that. No matter when i called him, he either picked up the phone or called me back asap. The pool was scrapped of all the old plaster and old waterline tile in just 4 hours. I couldn't believe how fast that went. Next was the 2 man team of tile setters. They also redesigned our adjoining spa with a small but very effieienct spill over into the pool. That worked and looked better than i could have hoped for. They also fixed any and all of the additional problems we had within the actual gunite. That whole process took about 6 hours. Two days later Ed sent his re-plastering crew in. They finished the process in less than 4 hours from the time they walked into the backyard to the time the hoses went into the water. All in all, the whole process took less than a week. Ed also had a couple of great suggestions regarding a small 2 foot high wall we were building on part of the pool to seperate the pool from the garden area. He also went over all the color variations we could have used within the plaster...... noteing what he thought would work best with our sourounding trees. We picked the light grey option and could not be happier. You know its been done right when everyone we have had over is just amazed at the final product. Highly recommend Ed Rock and San Rock Pool Plastering to anyone who needs a pool restoration.

They came on a Monday and the pool was done on Friday. They were timely, had a lot of people on the job and cleaned up after themselves. We are very pleased with the work that they did. They price was extremely reasonable for their expertise. Even their office staff was terrific. They were considerate and timely.

THE WORKERS FOR SAN-ROCK SHOWED UP ON TIME AND WORKED VERY CLEANLY. THE OFFICE PEOPLE WERE FRIENDLY AND INFORMED. THE OWNER HIMSELF CAME OUT AND GAVE ME THE QUOTE. I WASN'T HAPPY WITH THE LOOK OF PART OF THE TILE (PER MY INSTRUCTIONS), AND THEY WERE HAPPY TO REMOVE IT AND RE-DO IT FOR ME. THEY WERE GREAT AND I HIGHLY RECOMMEND THEM.