RAINBOW ROOFING CO

The water stain is still getting bigger when it rains. He said that it was not getting bigger, but I had a picture to prove that it had gotten bigger since he supposedly fixed it. He went to look at the roof and then left. I called him to ask what was going on and he said nothing was wrong with it. I told him the stain had gotten bigger and he started yelling and screaming at me.

Great, Mark gave me a ballpark price as he suspected more tiles were damaged than I knew about. He was right on target and his end price ended up at the low end of his spectrum. As far as the quality of work, it was excellent. He not only fixed what we knew was wrong, and a addressed other hidden issues as well. I would highly recommend Mark and Rainbow roofing.

Mark was prompt and professional. He did all that was agreed. I would recommend Rainbow Roofing.

Mark was terrific. He inspected the roof and offered to show me what he found. Mark showed me the area where the leak was and recommended a solution to repair it. He also pointed out some other issues (broken tiles, etc?) and offered to repair/replace those as well. We agreed on a price that I felt was reasonable for the work being done. On the day of the job, Mark and his crew showed up on time and completed everything in 2 hours. He showed me the work area and explained what they had done. They cleaned up after themselves and left no sign that they had been there. I can't say enough about how great Mark was and I highly recommend him to anyone in need of roof repairs! I would absolutely use him again.

Great, I had other roofers out to look at our roof issues and the other roofers were happy to sell a $15,000 job without knowing the exact problem. I only trust Mark now to actually know what needs to be fixed. He has saved us soo much money by fixing the real problems instead of just reroofing everything. His experience and knowledge is impressive. He and his partner are professional and clean, and really nice guys, too! I strongly recommend Mark Thyden of Rainbow Roofing. For example, we had some leakage during extremely heavy rains in our garage. the other company wanted to change half the roof. Mark determined that the channel connecting the roof over the house and the roof over the garage needed to be wider to conduct a higher volume of water. this fixed our problem. Several years later we had some leakage in our kitchen at a point where a single story roof met the wall that goes up to the second floor. Another roofer looked briefly and determined that the roof over the single story section needed replacing. Mark was able to determine that the leak actually came from something in particular on the roof of the second story, and travelled down some studs to leak inside on the first floor. I know that explanation might be confusing, but the point is he really caught the problem and saved us money. He also saved us from repairing the wrong item.

Mark is always very responsive and does quality work. I have used his services both on my house and on our rental. He is always cheerful and always is very reasonable in his pricing. I wish I could take him with us when we move to Northern California next month.

On day of repairs he and his worker showed up on time, did the work in a timely manner and went over what was done that day. He stayed within the amount he estimated for the repairs. He was very friendly and courteous and I would recommend him to anyone that has roof problems or needed repairs.

Mark is awesome. He is a true gentlemen and did an awesome job on the patio deck. I would encourage anyone to us Rainbow Roofing as the owner is a true professional and explains things in simple terms. They cleaned up so well you would have never known they were here. Highly recommend!!

He showed up the appointed time and provided the estimate in the first visit. And we scheduled the time for real work and he brought another person to work on it. It hasn't rained yet since they fixed the roof so I cannot say how completely they fixed but as far as their attitude and openness for what they did, I'm satisfied. And he gave one year warrantee for what he's done so I don't worry about the roof any more.

Excellent service and installation. Took their time and did it right. This is the third roof on two houses they have done for us.

Rainbow Roofing, Mark specifically was great. The work was done on time and slightly under the original estimate. Mark had provided a supplemental inspection and estimate prior to purchasing the house. Mark understood all of the things we were trying to accomplish and worked with us in regards to timing and budget. We highly recommend Rainbow Roofing.

Very helpful and patient. Understood our time constraint. Provided thorough and very useful information. We may doing the work recommended soon and if we do we will definitely use Rainbow Roofing!

Mark and his helper did a great job. He explained everything that he was going to do; he let me know when he found a couple of broken tiles and he replaced them. They also cleaned everything up nicely. He was arrived and finished exactly when he said he would and the price was a little less than his initial quote.

I found Rainbow Roofing through Angie's List, and could not be happier. My husband and I bought a short sale in August. Recently, we noticed a few concrete tiles slipping. And because we were not aware of the overall condition of the roof, we really wanted it to be inspected by a professional. And the owner, Mark, is just that, a true professional who takes care of his clients! I called Mark to obtain an estimate. He was at our house the next morning and personally walked the entire roof. In addition to the few slipping tiles we were aware of, he let us know that we had slipped tiles in other areas including around our skylight and clogged down spouts/gutters. He provided an estimate on the spot, which seemed reasonable. After we decided to move forward with the work, Mark, and one additional employee, arrived at our house the next morning. They walked the entire roof and fixed EVERY single issue we had, including cleaning out the clogged gutters and down spouts. He even noticed that our elderly neighbor had a few slipped tiles and alerted her as well. We could not be happier with the service Mark provided. As new home owners, and of a short sale, it was nice to have someone teach us along the way, explain every single issue to us in layman's terms, and overall take care of everything for us. If you need your roof addressed, I would not hesitate to call Mark!!

Promptly returned phone call to schedule meeting to come by, examine roof and provide estimate. Arrived on time, was professional and friendly. Walked the entire roof and took one of the broken tiles with him to match the color and style when purchasing the replacement tiles. Explained to me, in as much detail as I requested, the issues found and the repairs required. Provided a verbal estimate of $600 before he left. In two hours he had found the exact tile needed and provided a written estimate. The price was still $600. I agreed to the price and scheduled the work. Arrived on time with his employee. We had a quick discussion and they got to work. Work was completed in a couple of hours. Had me come out and review the roof. There was no debris of any kind on the roof or on the ground anywhere. I handed him a check and thanked him and his employee. After they left we had steady winds of 40 MPH with gusts up to 80MPH. We had no problems at all. Everything is just as they left it. I will recommend Rainbow Roofing to anyone that asks. They were on time, professional, friendly, easy to understand and communicate with.

Came and inspected the roof. Gave me a quote that same day. Scheduled an appointment within the week. Workman came and did the work as agreed. Very punctual. The quote/cost was reasonable and the final cost was as estimated.

Quick and friendly estimate. Identified the problem and made repairs without trying to sell unneeded services. Even did extra like sweeping gutters. Very impressed. Will use again

Mark was fantastic, he called when he said he would, turned up when he said he would and did the job when he said he would. He cleaned up after himself and was an all round great guy. My dogs love him!

A new house to me recently and I knew about 3 broken roof tiles. I call Rainbow Roofing and left a message and Mark called me back in a couple of hours. I explained my concern about a few broken/missing tiles since there was a possibility of rain soon. He came out that afternoon and walked the roof and showed me several more broken tiles. I could tell he know what he was doing because he could tell at a glance what brand of tiles I had, along with those of my neighbors. He showed me the differences between what was on my roof and some spare tiles the previous owner left in a shed (a few were right, but a few had a different profile). Mark gave me an initial estimate and said he would call later once he gathered all the costs for the additional tiles he would need for the job. He called a few hours later with a revised estimate that was lower than initially thought so I told him to proceed with the work. He said he would get the tiles the next day and perform the work the day after. When I got home two days later the work was done and his invoice was waiting. Very easy and I didn't even need to be home. I am very pleased with the work by Rainbow Roofing and I trust them not to pad the estimate with unnecassary things. I would recommend them without hesitation. I plan to use them again for an upcoming kitchen remodel requiring a roof penetration for an exhaust hood.

Mark was great to work with at Rainbow Roofing. I had a number of tiles that needed to be replaced on my home. Mark came out the same weekend I called, gave me a fair estimate, we shook hands on it, and he did the work that Monday. The process could not have been easier.

Mark was outstanding. Prompt, professional and friendly, Mark was great to deal with, and we had a great conversation. He explained everything to me in detail, because I know nothing about roofs. He had made a special effort to find the tile for my roof, because the tile company went out of business about 1994, and he did not charge extra for finding the tile. If anyone I know ever has roof problems, I will absolutely refer them to Mark and his fine company.

Mark is professional. On the first day we had a team here pulling down the old roof. It was quick and they picked everything up before they left (amazingly quick). Then Dave worked on the roof. It took several days. Mark was around a lot too. Both are really nice guys. The new roof looks great.

Mark Thyden, owner of Rainbow Roofing, and his crew were friendly and professional throughout the work. They showed up on time and worked through scorching temperatures to complete our re-roofing job. We were pleased with their professionalism and would use them again or recommend them to others.

Quick, efficient and professional. Came in and replaced the ridge on the house in about four hours, cleaned up and informed me as to the condition of the remaining parts of the roof.

Mark showed up on time which was a plus but was upset that I was late for the appointment even though I told him I would be. My roof was already tarped in order to prevent further interior damage and he was not interested in lifting it to inspect the roof and give a bid on the job (even though the company who put it there was willing to lift it up for him). He then went on to say how the insurance company wouldn't pay for the work and in general seemed to find every excuse as to why he couldn't or wouldn't be able to do the work. Based on his attitude alone I would not have used his services had he provided a bid for the work, nor will I refer him to others for bidding. Poor customer service is a deal breaker in my book.