SoCal Climate Control

DO NOT hire SoCal Climate Control (or AttiClean; Mike Molloy owns both and uses both for jobs) unless you want them to waste your time and take your money for an incomplete job that violates building code. We hired AttiClean for a simple job: install dampers on 2 duct lines, route a new duct to our kitchen, enlarge our intake grill & duct, and insulate our supply plenum. None of these 4 tasks were completed without issues. They showed up with the incorrect damper sizes, incorrect return grill size, and incorrect return duct size. Day 1 consisted of their workers running around getting correct material and concluded with them cutting into an attic beam that was not professionally assessed. When I asked the worker if he could cut the beam, he replied "I don't know" which was incredibly concerning. The job was stopped so that the co-owner's HVAC "professionals" at his other company, SoCal Climate Control, could resume the work the next day and assess the beam. Day 2: The co-owners Mike Molloy and Todd Morelli determined via picture they could cut the beam (a licensed individual never inspected the beam in person). Mike's workers from SoCal Climate Control were scheduled for 12pm, but they didn't showed up until after 5pm. They worked very fast, and concluded the job a little after 8pm. I had concerns that the workers would be tired and rushed and do a bad job, but I didn't know how bad until the next day when I went into the attic to see why my condenser pump wouldn't stop running. To start, I could barely even open the door. The new 18" duct line completely covered the attic door and encircled the attic entrance. This is a violation of building code and is illegal. As of today Mike, Todd, AttiClean, and SoCal Climate Control refuse to abide by code and fix this. Once I got around the ducting, I noticed 2 other issues: 1) there was also a large tear in the return duct at the return plenum, and 2) the new 18" duct was smothering our condensation pump and the workers wound the condensation line so tightly with a kink, it couldn't drain (hence the noise). This was a major issue because eventually our drain pan would fill and leak into our attic and ceiling. It took another 4 days to get back on the calendar and we were instructed to not use our AC in the middle of August until the repair. Day 3: AttiClean was supposed to arrive at 8am. They never showed. Instead, SoCal Climate Control got pulled in and didn't arrive until after 3pm (their window was 12-2pm). They tore apart the new ducting and attempted to reroute the line, but concluded they would have to find another solution. In the removal process, not only did they tear up the entire 18" duct line (exposing fiber glass insulation everywhere) they damaged another duct line not a part of the job (smashed our bathroom fan duct, rendering it completely unusable). Since it was late on a Saturday and no AC store was open, they said they would loosely put everything back together and come back the next week with the necessary material to finish the job. Not only did they never come back, they left us with more issues than they arrived with on Day 3. The attic entrance was still blocked and still violating building code; they never insulated our supply plenum per the original work order; the tear in the return duct to the return plenum was significantly larger and I'm pretty sure we have fiber glass fibers blowing now into our FAU and breathing air; the 18" duct line was completely torn up throughout; they smashed and tore apart our bathroom duct; and they removed a good chunk of our newly done attic insulation and never replaced it. The co-owner of AttiClean and owner of SoCal Climate Control, Mike Molloy, emailed us that they finished the job per the work order and if we want any of this fixed we would have to pay them the same cost of the job (essentially double). What a scam: "I'm going to completely block your attic entrance for $900; you want that fixed? $800 more please." Images can speak for themselves. Please save yourself the time and energy and go with another company. We are now in the process of hiring another company to clean up their mess. All of this could have been avoided with better management, quality training, and appropriate processes in place; a direct reflection of the leadership and ownership of these companies.

They were good. They came out here fast. We are very happy

Terrible, terrible company. They installed a new hvac system and insulation. They cut corners throughout the entire installation. Now I have a system that breaks down every summer and every winter. They have sent engineers countless times to patch up their substandard installation. At about a 2 week turnaround each time. So for weeks of the year, our house has no A/C or no heating. Socal also have no interest in doing a good job. You’ll get Tonnes if attitude from them when reporting an issue too.

This company is the on the top 5 worst companies I've ever had the displeasure of dealing with. They are extremely unprofessional, the warranty department and the man who deals with it, Robert, is incredibly rude and unprofessional. Not to mention the extreme price gauging, inability to breakdown a quote for parts and labor. Very sketchy and suspicious. I had an appointment for 1-3PM. Called MULTIPLE times to confirm appointment and to ensure the technician was still coming. I was assured they would be here and that we were next to be serviced. Fast forward 5 hrs later and I called once again for an ETA. Finally the man from warranty department speaks, Robert, to me, and informs me they they actually don't even have the part to service my AC unit. He is incredibly rude and repeats "Did you talk to me?!?!?! You didn't talk to me!!" Every time I ask why we they didn't inform us that they didn't even have the part to service the unit. I get it, things happen. But it was Robert’s unprofessionalism that made me write this review. If I had the chance to do the AC installation all over again, I would’ve NEVER gotten in business with this company. I would not recommend this company in the least bit. Save your money, time, and patience. Find someone who is responsible, professional, and ethical.

We purchased our home less than a year ago, and the seller would not provide information on who installed our AC, so we have no warranty to use. SoCal required us to join their Gold Membership, which has a fee of $600, because they said the didn't want to void our warranty. They said this included seasonal maintenance for 2 years and all service fees. I specifically asked whether I would need to pay for labor if I needed a repair. I was told there were no service fees, so I again specifically said my understanding was that if I needed a repair, I would only pay for parts and said there wouldn't be anything like an hourly fee or any fee for labor and was told again that all service was included. When the technician came, he told me there was a $294 fee to flush my condensation line (no parts needed). As it turns out, labor is not included other than diagnostics. The representative I spoke to said she remembers me asking, but meant that the labor fees are not HOURLY. When discussing the service today, they told me I did get 5% off the 294 and that it would be $279. After I hung up the phone, I was told, no 294 is the discounted price. We called back, and while they acknowledged quoting me 279, they did not honor that price. Very misleading up front, and just bad practice on the 5%. They also sent three technicians. The first did only a partial fix and the unit stopped working again in a few hours, the second showed up, looked at the unit, said he was stepping outside and would be right back, and then left. While he was here, he seemed very annoyed with me, asking why I brought him here since he doesn't do these types of repairs, as if I was the one who assigned him to come. We'll see whether this fix lasts, but really poor customer service so far.

Called as my furnace was not working. A/C was fine. guy came out -- badmouthed my unit and offered a "board" for $1,000 or an entire new furnace for $4,200.00 Did not test any of this and left. NOW A/C does NOT work at all and the furnace works fine. They did send me quotes for all this B.S. called them to correct this, and ZERO follow up. DONE with them. (Thanks Anji's list!!) ANGI GRRRRR!

Jimmy was the best! We had other A/C vendors come and were mentioning more work to get our unit back up and running properly, but we were able to avoid that with SoCal Climate! Jimmy was able to find the problem and resolve it right on the spot! Definitely worth the call!

Great! Cary & James came out within the time window given to me by Heather the day before and evaluated the situation. They quickly determined that the PVC drain was clogged and were able to unclog it just by blowing it out. They were very patient and explained exactly what had happened and what it might mean for the future of our existing heating and cooling system. I felt very confident in their honesty and expertise.