SoCal Climate Control - Santa Barbara

The repairman was excellent very respectful showed up on time could not praise more about him.

Charged $6,000 dollars for a furnace that sells for less than $4,000 at most other places. Lead installer blatantly lied to me and my wife about being present at the Final Inspection. I tried to call him, but the number on his card now belongs to another person. According to his dispatcher he is never there for final inspections. They have another individual that attends ALL final inspections. I could never contact individuals in their office. I was told "She's not back from lunch" or She's out of the office or sick today. "He had surgery and is just coming back. They never called back or acknowledged e-mails until I reached an employee who was competent and got the office manager to contact me by e-mail. The initial install was done incorrectly per the gas company and they had to come back and seal the area around the furnace box.

They unpluggd my dryer and hot water heater and forgot to plug them in again. Otherwise, they did fine.

After 3 weeks using the new install. I can say the system is working perfectly.

This company was professional, expedient, courteous, and helpful from start to finish. Not having any experience with HVAC, they explained what was needed and why, they helped me with permits and testing as well as accommodating the requirements if my HOA. I highly recommend this company,

Excellent Service!

very nice and was veryhelpful.

The installer manage to blow out the waterheater pilot. Did not notice and leaf my elderly tenants with cold water. My tenant hired a handy man to relight it. Otherwise the installation was good. Price excellent.

Top notch technicians with top notch equipment. Very satisfied with the service. Very good communication between the scheduling office and customer also. They utilized email and texts to the maximum extent possible to keep me informed of any issues. For the price, can't beat it.

Excellent service, professional job application and knowledge. Someone you welcome in your home. Answered all questions so I could understand.

professional

Very professional work. AC/heating system is working great!

I wish I could rate them below one star. Unfortunately, I have no option. They did the installation a few months ago, and now I need the heating to switch on, but it is not working. I am with my two kids, who are suffering from colds due to the sudden weather change and need the heat turned on. I reported this incident and have no response yet. The day is almost over, and I am worried about the night. I requested that they have a phone assist so that I can troubleshoot myself. They refused. I do not know what is more important to them if they cannot help with urgency. I remember they were chasing me to get the installation every hour; now they don't have time to address this. Please do not use this company. I regret having the installation done by them. Please be wise and learn from my experience. This is a scam company. STAY AWAY.

Top tech Dave Parks is a genius â he quickly identified the problem that 2 other companies could not solve!! I am highly recommending SoCal Clumate to ALL friends!!

Really great customer service. Technician was knowledgeable and easy to work with. He made some good suggestions without pushing us to buy more services. He was on time and communicated his eta before arriving.

The Technicians did excellent work and were very easy to talk with and they were very knowledgeable they explained the system quite well... I would recommend their work to anyone.

The SoCal Climate control Team did an excellent job. They removed the old furnace and installed the new one. The job included fabrication of components on-site as well as mating existing exhaust with new piping. They also cleaned the heating vents .All work was done well. The house is cozy.

It was installed with a kink in the condensation hose and was not aware that it leaked under our hallway wood floor. This was June 2022. I paid to have a leak detection company come out and say the floor was OK. In August 2022, we ran HVAC for a couple of days during the heat wave and water came out of the HVAC unit, ruining our hallway wood floor. It is 10/29/2022 and we still have not heard from their office on how they are going to fix our floor.

Fast and efficient service

Mike is so good, he makes the deals worth it. I highly recommend this company and ask for Mike, he gets the job done right. George is great, he did an excellent job for maintaining AC system and installed a new smart thermostat. Very good and highly recommended.

Excellent work, very nice people, and always so responsive.

I expected a 29 point inspection and some tune up work and got charged 79.99 for them to come out and tell me I need a new AC system after taking just one look. Stay away!

good job

Very good service from beginning to end.

Complete new system installed on July 12th. Air blows back up into the unit instead of through the ducts and vents although all vents blew air with the old system just two days before. They sent a tech out to fix it on the 22nd, again on the 26th, again on the 29th. At that point they told me I would have to replace my ducts. after numerous other lies I didnt fall for it. On August 31st the ducts were inspected and pressure tested - - no problems at all. The unit needs to be pulled out and replaced. Just the amount of noise it makes made it obvious that the problem is with the unit and not the air ducts. I requested a partial refund to have a licensed professional come and fix it. There is no point in SoCal continuing to send techs again and again when they couldnt fix it after several attempts. I caught the last tech searching my office when I thought he was using the bathroom. Even if they did promise to fix it on the 4th try I wouldnt trust them here a 5th time. Thus far the refund request has been refused. I have tried to negotiate for almost 2 months now and refrained from reviews or further actions to give them every possible chance to make this right. I need the funds to pay the company that can replace the unit and get some much needed air into my house.