SoCal Climate Control - Santa Barbara

fast and friendly

be sure to discuss all options that are available. also be sure to get explanation on why a particular option is recommended. seems to be a lot of variables between vendors. this company was very dependable, quick installation, no mess afterwards.

Very poor customer service. We have already paid for installation and they have canceled appointments on us twice, last minute with zero follow up. On top of that, they are now trying to charge extra to come out to complete the installation. It has been an absolute nightmare working with this company. If you hire them, you will be dealing with a call center and incompetent reps and technicians. And they emphasize how busy they are. Be prepared to not feel like a valued customer. I have two more jobs that I need to be done but I would never hire this company again.

straightforward no pressure or hype estimate without saying alotta bull about the competition. i felt like i got a good deal.

Great price matching and they were able to beat the work guarentee of the other guys.

Fernando and Angel were on time and were very professional. They gave me options without pushing the more expensive choice. Spent over a hour finging the right part without increasing the labor costs. Highly recommend them. Will be using them for annual heating and A/C checkups.

Came here on time, workers are knowledgeable for this project and it turned out great at the end.

He was prompt to arrive, did everything needed with maintenance on my A/C,and knowledgeable. I would hire them again

Got no call, no show twice was yelled at by the call line when I never once was anything but respectful and calm. Simply put, just a bad experience.

So Cal Climate.Control inspected my heater and helped me replace the filter and referred me.tonStargate Pest Defense whom I hired for.today 07-18-20 to get rid of the rat problem we have in our attic. They came out for 0<-07-20 and scheduled my appointment for today 07-20-20. This is a great company.who I would recommend to my.family and friends

Got here on time very friendly people. They did a great job

Interestingly left a mess but came back and clean up

did a great job, fast and steady.

The person that answered my call was very pleasant and willing to accommodate my needs in scheduling a technician and in explaining the charges and services. The technician arrived within the time frame given. The technician (Ryan F) diagnosed and fix the problem within 40 minutes. Very pleased with the service provided and reasonable price.

Tech was very helpful explaining which smart thermostat to order.

They do not contact in a timely manner. The work is not done to what is promised in the contract.

Straight forward process.

I received 4 quotes to replace my system and ultimately settled on SoCal Climate. I found their technician (Reece) knowledgeable and friendly. Most of all - no pressure. Thank you for that. But what I really want to share with you is the rest of the experience AFTER the bid. The bid is the easy part. These guys are fantastic. I think I happened to get lucky with scheduling - we signed on Friday and the install happened on Monday-Wednesday. The crew (Jerry ) were extremely courteous and professional. They wore masks when appropriate, put cloths on the floor. A piece of trim was damaged during install and they had a tech match the paint and make the repair before the job was completed. I am thoroughly impressed with this firm. The equipment is as promised. They communicated every step of the way. The install work was seamless and met my quality inspector husband’s very high standards.

lead tech Tai ultimately lead me to choosing company along with finally choosing the company for install

David was excellent. On time, very honest and hard working, showed me pictures of everything and explained the repair needed in detail. He was fantastic, and I would recommend him to all my family and friends.

Good work No issues.

Sigh, these guys tried but after an incomplete bid, a few negotiation issues, and a job that left us with serious water damage I can't recommend. They have done a great job following up and talking with us and fixing things (I think) but the quality of the work is my main concern, they just don't seem to get it right the first time.

Excellent service; timely, honest and provided expertise! 💯