The soler system seams to be working fine. My issues are as mentioned in other reviews are the lack of phone comunication . I had to pick up cigarette butts from all over my yard and trash left at the curb. I had asked them to explain how the system worked and the tech said he would try and come by when i came home from work but never showed up?? The new pump that was installed was defecteve and they replaced it right away. On the startup service for the pool they charged me 325.00 and came 3 times but 1 of those times was to replace the defective pump
Description of Work: We did a remodel of our back yard and pool I had Ken's Solar install solar heating for my swimming pool and perform the startup service on the pool.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
$5,800
Zoann P.
08/2010
5.0
pool cleaners, solar panels
 + 0 more
They are really knowledgeable about all the pool equipment. They are very efficient and come right away. They also know what they are doing. They are competitively priced too.
Description of Work: Ken’s Solar installed the pool equipment in the last week. It also included the solar for the pool.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Zoann P.
10/2008
5.0
pool cleaners
 + -1 more
We have a pool that is 23 years old. It had been repaired by so many different people, that nothing worked well. We called Ken because we had such a positive experience with our solar installation. He explained to us all of the problems and why nothing worked well. He recommended replacing everything but the heater, upgrading the pumps and filter to new models. His son, Andy, installed the new equipment within two days, marked everything in black ink so we knew all the inputs and outputs and explained how to work the new equipment. With the new filter, we can easily clean it ourselves instead of having our pool maintenance service do it (for $125 about twice per year!).
Description of Work: Replaced outdated pool equipment. Also, in 2005, installed solar heat for our pool ($5,610), which has worked well with no problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,850
REX K.
07/2007
5.0
solar panels
 + -1 more
This company did exactly what they said they would do. There were two people doing the work and it took about 2 days. The workers were very nice and they explained everything to me.
Description of Work: I had them install two solar panels on my roof to heat the pool in my backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
12/2005
2.0
pool cleaners
 + -1 more
They didn't do what they said they were going to do. They were very bad. They broke our sprinkler system and did a very lousy job. The people are nice though.
Description of Work: They repaired my pool equipment.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0
$550
SHERI F.
10/2005
5.0
pool cleaners
 + -1 more
THE CREW WHO SERVICES OUR POOL AND SPA HAS ALWAYS BEEN PLEASANT AND COMPETENT. WHEN I HAVE QUESTIONS ABOUT GENERAL MAINTENANCE, I HAVE BETTER LUCK CALLING AND RECEIVING A RETURN PHONE CALL TO ANSWER MY SPECIFIC QUESTION, BECAUSE SOME OF THE CLEANERS DO NOT HAVE INDIVIDUAL EXPERTISE FOR MY SYSTEM - THOUGH THEY ALL CLEAN THE POOL AND SPA NICELY.
Description of Work: GENERAL SERVICE AND MAINTENANCE OF POOL AND SPA. INCLUDING TROUBLESHOOTING ANY MINOR BREAKDOWNS OR ISSUES. THEY ALSO INSTALLED SOLAR PANELS FOR US PRIOR TO BECOMING OUR SERVICE PROVIDER.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$120
09/2005
2.0
pool cleaners
 + -1 more
They didn't do what they said they were going to do. They were very bad. They broke our sprinkler system and did not try and repair it. We had to get a separate company to do that. They just did and all around lousy job. The people are nice though.
Description of Work: Repaired my pool equipment.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0
$500
AMELY G.
06/2005
1.0
solar panels
 + -1 more
SOLAR PANELS HAVE LEAKED FROM DAY ONE, NOW THEY DO NOT EVEN WORK. THEY CAME OUT SEVERAL TIMES TO REPAIR THE PROBLEM, AFTER A COUPLE OF MONTHS THE PROBLEM WAS BACK AGAIN. TILL OUR WARRANTY RAN OUT
Description of Work: SOLAR PANELS FOR SWIMMING POOL REPAIR OF THE SOLAR PANELS THAT LEAK ON ROOF.
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Service Categories
Pool and Spa Service,
Solar Panels
FAQ
KEN'S SOLAR is currently rated 3.4 overall out of 5.
No, KEN'S SOLAR does not offer free project estimates.
No, KEN'S SOLAR does not offer eco-friendly accreditations.
No, KEN'S SOLAR does not offer a senior discount.
No, KEN'S SOLAR does not offer emergency services.