Jon R Crase Construction

The service was excellent. This was the 3rd time that we use their service, and they were fantastic. They would be the first ones to call if I had renovation work.

They were fabulous. I wouldn't use anybody but them. They were amazing. He has this sense of what works and what didn't work. He has visual ideas like a backsplash. He was super creative and great. I've been using their service for 10 years now. The price was very well.

The service was very good. I was very pleased with their service that's why I keep using them.

Did not ever get quote back from CRASE Construction.

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I chose them because they are on Angie's List and there were a number of people that our insurance has recommended. It was all done well. They had somebody in charge who keeps in track of everything and he was good. It took a long time. They were very professional. I trusted all of them. It was a good experience.

They aren't done yet. It's a little bit complicated, I am restructuring a couple of apartments, taking a bedroom away from one and adding it to another and I actually started a few months ago. Then I postponed it and we went into some snags. Actually I got a reference from California Apartment Association, there is a woman there and I have gotten to know her, she said I got somebody and she recommended this company. I went with them on her recommendation. They were a little bit slow in getting the proposal back to me, but part of that may have been the fact that I wasn't sure about some things. I was dealing with a hostile situation, the tenants didn't want it done. That was a little sticky. I wanted to give them a little bit more notice. They said fine, they went along with everything I asked.

That is all they did but I thought their appraisal was done very professionally. The sketching they did along with their measurements seemed extremely professional.

Their price was reasonable. I would definitely recommend them to other family members and friends. If I need to, I will use them again in the future.

We had Crase Construction redo 2 bathrooms for us and could not be happier - the project came in on budget and on time, and I felt that I was apprised of every change-order, modification and "issue" that came up. When the team discovered that we had an issue with termites Jon helped me determine the most cost-effective and productive way to deal with it - I felt that everyone from our project manager, Steve, down to the workers that were in my home were informative, polite and friendly. Finally, I have to admit that I really wasn't 100% sure of what I wanted with respect to paint etc: Crase Construction helped me make decisions, brought by several shades of paint and put them on the walls for me to decide my preference and even returned and replaced towel bars I decided I didn't like. I could not be happier with my project, and when I move on to the next update in my home I won't even going out for bid - I know I could not get better serive, quality of work or price anywhere else.

All of my projects with Jon have gone very well. From start to finish, Jon's personal attention to detail, his architectural and designer's eye and his knowledge of his trade is simply outstanding. The projects have been proposed, Jon has given valuable advice based on his expertise and a proposal was submitted. The appropriate preparations were in place, the work began. There was much interaction and active communication as the job progressed. Sometimes sub-contractors were involved. There was always follow through with the subs because Jon and his project manager stayed on top of the job until it was completed. Jon Crase Construction will be there for you before, during and after the project is completed. Once you are Jon's client, he makes certain that all of your construction needs will be taken care of with expertise and care. You can count on this owner and on his company, staff and subcontractors.

Overall is was just OK. There were a lot of things done that I didn't get options for. Damage was done to one bathroom wall - so they put on a texture that didn't match the other walls forcing me to have the rest of the bathroom walls done at my expense. The painting was OK but not satisfactory. The trim in the bathroom was never finished and the unfinished trim had paint on it that wasn't cleaned up. The bathroom vanity was installed crooked even though the first time they replaced it it was straight. They said the drawers wouldn't open if put in straight even though they did before. The shower pan was installed crooked, they said they would fix that and you'd never be able to tell. They didn't and now I look at it everyday. Overall it looks like beginners did the job and the project manager did not address the items on my list unless they were an easy fix for him.

The original total was >$50K. As we proceeded, we cut back on a lot of work, but also added others that made more sense. Work that was done was, in general, good; Crase had skilled subcontractors working on the project. The major problem was in the end, Crase piled on some ridiculous charges and essentially lied about the work done in order to get more $. For example, instead of replacing all the kitchen cabinets with new, I asked that only 8 of the cabinet doors be taken out to be sanded and refinished. Instead of the much smaller charge for refinishing 8 doors, Crase charged me for buying and putting in brand new cabinets, as in the original estimate. Another example was the texturing of dry walls. Crase charged for texturing all the walls and ceilings, when in reality only maybe 1/3 of the surface was textured. There was some funny math in calculating overhead and profit. In the end, the discrepancy added up to >$10K. Contractors are known to pad numbers, but that is still shocking.

VERY PROFESSIONAL. WORK DONE IN A TIMELY MANNER. THE WALLS LOOK LIKE NEW AGAIN.