J & M WINDOWS & GLASS INC

The sales person got pushy and began to tell me all the reasons why going with someone who both installs and sells windows is a bad idea. I was planning to ask for a referral for a good interior/exterior door installer but had to cut off the conversation with a "Thanks anyway" before I got the chance.

They were great to work with. Came when they said they would, washed the new window, and cleaned up after themselves.

Traveled to Jand M 9/9/13, met Steve Thannisch who helped me pick out an Anderson Storm door for my house, then provided a quote for the item. I went home to verify the size of the door opening. I verified the we had the right size of door but realized I needed a door with Low-e glass. I called Steve for a re-quote with my new requirement. He said he would have to do some research and would get back to me. With in 2 hrs. I had a quote of exactly what I wanted and that it would take 2 weeks to get the door. The price is fair, it is what I need, so I placed the order. Steve said as soon as it comes in, he will contact me.

Excellent and expecting next phase when timely available. Very pleased so far and anticipating continuous fine service.

Pros: Jand M gave us a detailed listing of the windows we wanted, and offered advice on dimensions as well, including a tricky sliding glass door. Cons: They did not offer advice on energy requirements, i.e., the minimal technical specifications needed to qualify for utility or tax rebates. Because of this we couldn't get any rebates because of the models we ended up ordering; while they were energy efficient, they were just barely under the minimum U-Values needed.

Very patient and informative. They had the best selection and prices. We went with Andersen. They don t do installations, but recommended a contractor who was outstanding. All totaled, the cost was 1/3 less than the next lowest bid, but we didn t sacrifice quality or peace of mind. The installer was Rehder Construction in Los Gatos and will ask him again when we have a larger job of remodeling the home.

My contractor recommended this company to me. They were great, helpful and knowledgeable. They actual steered me away from things that wouldn't work the way I wanted them to.

THIS COMPANY DID A FINE JOB HELPING ME TO DECIDE WHAT PRODUCT I NEEDED AND THEN PROCEEDED TO MEASURE, ORDER AND INSTALL THE WINDOWS. THEY WERE VERY ATTENTIVE TO DETAILS.