Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

DE ANZA WATER CONDITIONING

Water Filtration and Softening, Water Coolers

About us

Residential and Commercial Water Softening, Filtration & Purification. Providing solutions for problem water for over 40 years. Sales, rentals & service. Water softeners & RO drinking water systems

Business highlights

46 years of trusted experience

Services we offer

Free water consultations, Sales, service and rentals of Kinetico water treatment equipment--water softeners / conditioners, water filters, and reverse osmosis drinking water purification systems.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
20%
1
20%


Rating CategoryRating out of 5
quality
4.2
value
3.6
professionalism
3.8
responsiveness
3.8
punctuality
4.0
Showing 1-5 of 5 reviews

Rocio H.
11/2013
4.0
water softeners
  + -1 more
I first called De Anza for a presentation of their product. The owner came to my house and explained to us all about the Kinetico system and insisted that we needed the top of the line product. I loved the concept Kinetico uses, no electricity and less water, yet the system seemed high priced. I later bought a third party used Kinetico system and called DeAnza asking them to check it out and install it. They were very professional and gave me an installation quote over the phone. I made an appointment. DeAnza was in communication with me about the appointment at all times, even to reschedule it four days in advance. The day came, Chris showed up and did an awesome installation and explained all about the system and the different salt I needed to use. After Chris left, I realized I was not sure if the outdoor water bibs were hard or soft. I called Chris and asked him to come back and test them for me. An appointment was made and another fellow showed up on the day of the appointment, on time. He did the tests and confirmed all the outdoor water bibs are hard water.
Description of Work: Installed a Kinetico water softener I acquired from a third party.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Mary W.
10/2011
5.0
water softeners
  + -1 more
I had a great experience and I will use them again in the future
Description of Work: I used De Anza Water Conditioning for a new water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brandye S.
10/2011
1.0
water softeners
  + -1 more
Our every interaction with De Anza was frustrating, at best. From missed sales appointments to unreturned phone calls to leaks!! De Anza dropped the ball. We were suspicious going in, based on the lackluster performance of the sales guy (John, a co-owner) but we decided to go for it because it was the only way to get the best water conditioning system. Ian, the other owner, is the guy in charge of installation and customer service. When Ian called to ask me if I would mind delaying the installation, he said he'd be in touch with me about a new intsall date. I didn't hear from him again until I called him, starting a pattern that would play out over again in the weeks to come. The plumbers (a subcontractor) came to install a bypass from the main water line and although we didn't know it at the time, they created a leak under the house. Not only that, but they then put a drip tray under it!! I can only guess they assumed the homeowners would never go under the house. Unbelievable. De Anza had to install two water conditioners because the first one was defective and blew bits of carbon through our plumbing system...the installer assured me there would be no repercussions. I was suspicious, and rightly so...we later understood why when our pipes started banging. Ian from De Anza came out, turned off the water softener, and then told me that if I still heard the knocking, it wasn't from the water softener. Puh-lease - I told him we didn't have the knocking before his guys were here, and we did after they left. Doesn't take a genius to connect the dots here. Well, Ian didn't have his coveralls with him so he couldn't go under the house to investigate (seriously? you don't bring the tools to do your job?) - instead, he sent someone out a few days later. In the meantime, my husband went under the house to do some sleuthing himself and discovered the abovementioned leak. Trying to get the leak and the knocking fixed was like trying to pull teeth. Ian didn't return phone calls, and basically ignored me until his office staff gave me his cell phone number. It was very apparent the guy didn't want to be doing his job. Eventually, we had the leak and the knocking fixed - the whole process took about a month. Turns out the knocking WAS caused by the water softener - the first, defective one that was installed blew bits of carbon into a plumbing valve. Bottom line - if you can find another supplier to get you the Kinetico system, go with them. Otherwise, be prepared to grin and bear it...and watch everything they do with a hawk eye!
Description of Work: We hired De Anza to install the Kinetico water conditioning and water purification systems in our home. The Kinetico product is absolutely wonderful - De Anza is not!

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$6,500

Jonathon S.
05/2010
5.0
water softeners
  + -1 more
We were blown away by the professionalism of De Anza Water Conditioning from start to finish. John came out to provide us with an estimate - which was exactly the amount we expected (a friend installed the same unit and got the same price about 1 year prior). John had a fantastic attitude and explained every detail of the Kinetico system and the installation process to me and my husband. (My husband is an engineer - and he can ask a LOT of questions.) We were able to get the unit installed within a couple of days. The installation went extremely well: on time, clean, fast, efficient. The installers took me through all the work they had completed to make sure I was satisfied. Then John CAME BACK! in a couple of days to make sure HE was satisfied with the installation! I was very impressed. Initially we had some hiccups and gurgles from the air that is introduced into the water supply during installation (we were warned of that in advance) but after about 2 days we enjoyed dramatically improved water quality and water pressure. We've had it for a few months now and we continue to be very happy. We would highly recommend this company and product!
Description of Work: Removed an old/existing water softener and installed a new Kinetico 4040s water softener.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

WM L.
06/2005
2.0
water softeners
  + -1 more
I WAS TOLD AT THE TIME I ORDERED THE SYSTEM THE WATER WOULD BE PERFECTLY SAFE TO USE FOR COOKING AND DRINKING, SO DID NOT NEED TO INSTALL A REVERSE OSMOSIS SYSTEM, SO I DID NOT. THEN I LEARNED THE COLD WATER AT THE KITCHEN SINK WAS NOT USING THE SOFT WATER, SO COULD NOT BE USED FOR DRINKING OR COOKING, BECAUSE THE WATER HERE IN MORGAN HILL HAS PERCLORATES, AND SHOULD NOT BE USED FOR DRINKING OR COOKING. THE ONLY WAY A HOME OWNER CAN GET THE PERCLORATES OUT OF THE WATER IS WITH A REVERSE OSMOSIS SYSTEM. THE SALES PERSON DID NOT KNOW WHAT THE CONDITIONS WERE IN THIS LOCATION, AND TOLD ME HE HAD BEEN IN BUSINESS HERE FOR OVER 20 YEARS. HE WAS TO DO A WATER QUALITY TEST AFTER THE SYSTEM WAS INSTALLED, BUT WHEN I MENTIONED THE PROBLEM, HE PROMPTLY LEFT MY HOME WITHOUT REVEALING THE TEST RESULTS.
Description of Work: INSTALL A SOFT WATER SYSTEM IN THE GARAGE WITH A HOSE BIB TO ALLOW USING SOFT WATER TO WASH A VEHICLE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$3,250

    Contact information

    355 E McGlincy Ln Ste H, Campbell, CA 95008

    www.deanzawater.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening,
    Water Coolers

    FAQ

    DE ANZA WATER CONDITIONING is currently rated 3.4 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:30 AM

    Tuesday: 8:00 AM - 4:30 PM

    Wednesday: 8:00 AM - 4:30 PM

    Thursday: 8:00 AM - 4:30 PM

    Friday: 8:00 AM - 4:30 PM

    Saturday: Closed

    DE ANZA WATER CONDITIONING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, DE ANZA WATER CONDITIONING offers free project estimates.
    No, DE ANZA WATER CONDITIONING does not offer eco-friendly accreditations.
    No, DE ANZA WATER CONDITIONING does not offer a senior discount.
    No, DE ANZA WATER CONDITIONING does not offer emergency services.
    Yes, DE ANZA WATER CONDITIONING offers warranties.
    DE ANZA WATER CONDITIONING offers the following services: Free water consultations, Sales, service and rentals of Kinetico water treatment equipment--water softeners / conditioners, water filters, and reverse osmosis drinking water purification systems.

    Contact information

    355 E McGlincy Ln Ste H, Campbell, CA 95008

    www.deanzawater.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:30 AM
    Tuesday:
    8:00 AM - 4:30 PM
    Wednesday:
    8:00 AM - 4:30 PM
    Thursday:
    8:00 AM - 4:30 PM
    Friday:
    8:00 AM - 4:30 PM
    Saturday:
    Closed