About us
Business highlights
23 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesEmergency Services
YesAccepted payment methods
Photos of past projects
Reviews
4.673 Reviews
Showing 51-73 of 73 reviews
Robert P.
11/2016
computer repair, cell phone service
+ 0 moreexcellent!
Description of Work: replace my iPhone screen
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Yes, I recommend this pro
$160
Response from ClickAway Computer + Phone + Network Repair
Wendie R.
07/2015
computer repair
+ -1 moreunknown
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Yes, I recommend this pro
Response from ClickAway Computer + Phone + Network Repair
Jack C.
03/2015
computer repair
+ -1 moreunknown
Description of Work: Replaced hard drive
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Yes, I recommend this pro
$150
Lawrence F.
01/2014
computer repair
+ -1 moreSolved my problem within one hour.
Description of Work: .
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Yes, I recommend this pro
Response from ClickAway Computer + Phone + Network Repair
B G.
06/2013
computer repair
+ -1 moreSee above.
Description of Work: I told him of a particular error message I was getting. He recommended "starting from the ground up" and running a bunch of tests, picking up my computer and taking it to his shop. Then he would run a series of tests that he runs on all computers. I suggested that perhaps there was someome there that may know more specifically what the problem was by looking at the error message. I said, politely, that I hope he doesn't do the same tests on all computer problems. He hung up on me.
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| professionalism |
Response from ClickAway Computer + Phone + Network Repair
Michael S.
10/2012
computer repair
+ -1 moreunknown
Description of Work: Failed hard drive from PC and wanted data put into Mac. You deal with the technician who works on your problem. They performed the work well and promptly. They were going to supply some info on hardware for future use but didn't follow up, a minor disappointment.
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Yes, I recommend this pro
$100
Peter L.
02/2012
computer repair
+ -1 moreVery well
Description of Work: Both my desktop and laptop computers were running slowly. I tried to get help from the manufacturers, Dell and Sony, but that did not help. I took them to Clickaway who discovered malware infections, cleaned up the hard disks and installed anti-malware software. Both machines are working much better. Clickaway was quick, straightforward to deal with, and competent.
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Yes, I recommend this pro
$400
Response from ClickAway Computer + Phone + Network Repair
KAREN R.
06/2009
computer repair
+ -1 moreSee above
Description of Work: I brought my computer in for a free 1 hour diagnosis because the screen sometimes flickered and the computer ran slowly. I was told that the computer would be ready in an hour when it actually took several hours. The technician told me he tried the hard drive in another computer and it was fine. When he put it back in my computer he said he found that the motherboard was bad and he was not able to boot up from any hard drive or CDROM and will need a new motherboard at the cost of $250.00. I left with a computer that did not work at all when in fact it was working when I brought it in. I decided that instead of fixing mine to purchase a new computer which I did. I went to the Apple store and bought a Mac Pro Notebook along with a new printer. My son-in-law was upset that I went in to ClickAway with a working computer and left with one that did not work. He is somewhat knowledgeable about computers and sat down last Sat for a couple of hours and got my computer working better that it has in a very long time. He did not change any hardware.So,I feel that I needlessly spent money now on a computer that I did not need.
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Response from ClickAway Computer + Phone + Network Repair
Patrick K.
11/2008
computer repair
+ -1 moreExcellent service.
Description of Work: Removed viruses found on college students computer. Did a great job. Second time that we used their services.
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Yes, I recommend this pro
$250
Lori G.
10/2007
computer repair
+ -1 moreI came home and found our desktop computer non-functioning. I called Clickaway and left a message. They returned it this morning and put me in touch with a technical staff member. I described the problem and he arranged for me to bring the computer over. When I brought it over they worked on it on the spot and were able to fix the problem on the spot. All in all it was a good experience.
Description of Work: Ken opened up my computer, he cleaned out the dust and reseated the memory cards. Once the computer was cleaned out and rebooted, he checked all the USB ports.
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Yes, I recommend this pro
$44.5
JEFF M.
07/2007
computer repair
+ -1 moreThey were great. I would go back to them anytime. I have no complaints. They really took the time to explain things to me and I appreciated that. They are so personable, very honest, and trustworthy.
Description of Work: The monitor on my laptop was broken and would not work, so they repaired it.
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Yes, I recommend this pro
$100
BECKY B.
06/2007
computer repair
+ -1 moreThey figured out exactly what to do before coming to the house and brought the right devices with a technician who knew how to install them. Service was competent and friendly. There was a minor snafu in the beginning with scheduling but it was easily worked out.
Description of Work: They sent a technician to our home to install a device that extended our wireless network.
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Yes, I recommend this pro
$300
MARCIA S.
04/2007
computer repair
+ -1 moreThey replaced my DVD drive while I waited. The service was excellent and I would definitely use them again.
Description of Work: Replaced my DVD drive.
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Yes, I recommend this pro
$50
WILLIAM D.
02/2007
computer repair
+ -1 moreMy computer wouldn't allow access to secure pages and e-mail. I called Click Away and Jake came to my office the same day. They diagnosed that the computer battery was failing. They showed me how to operate until he could get a replacement battery. He came back with a battery and a spare and replaced the battery. My computer now works like new. There was no computer down time, and all problems were solved. He was very knowledgeable and efficient. I would call Click Away again if I have any computer problems.
Description of Work: They diagnosed severe computer malfunction. They obtained replacement parts and installed. They cleaned out programs that were slowing down the computer.
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Yes, I recommend this pro
$144
GRACE N.
02/2007
computer repair
+ -1 moreI called days ahead and spoke to Tom who said that they would be there at 11:00 on FRI and that they would fix the problem above AND also connect another computer and a new printer to our wireless network. Tom said "our tech will bring all the parts that you need to connect your computer and the printer." On Fri the tech had not showed up and I had to call. They had somehow gotten their schedule confused and scrambled to get someone out here. The guy was unable to find my address and called me 3 x. Then he had no idea what work I needed done AND did not have the parts OR the time to manage the work that was promised. Because he was a nice guy (and likely it was not his fault), I paid him the $100 for the 15 mins of work (and for wasting about 2 total hours of my time)and then I got another company to do the rest of the work that Click Away had promised.
Description of Work: printer was not communicating with the computer. The staff cleared out the queue and this took about 15 mins.
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$100
Response from ClickAway Computer + Phone + Network Repair
LYNN F.
01/2007
computer repair
+ -1 moreTheir performance was fast, professional and excellent. They removed the dents even though we had not requested this (which made the assembly after putting in the new hard drive, much more of a challenge than it normally would have been). Although it was right before Christmas, they completed the work days before I expected and called the next day to say the work was complete. The price was also about 2/3 of the price we had been quoted in the Apple store.
Description of Work: They replaced a broken hard drive and set-up the operating system again on my son's Apple laptop, Power book G4 1.667 GHz, 15 inch LCD, as well as removing some dents in the frame.
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Yes, I recommend this pro
$300
Tim R.
01/2007
computer repair
+ -1 moreVery painless experience compared to most computer service. I dropped the machine off rather than use a service call. The tech (Eric) diagnosed he problem while I waited, and had it fixed in 30 minutes. The store sells retail parts and supplies, but didn't push any additional services (other than free virus protection.) Highly recommended.
Description of Work: Diagnosed and replaced a blown power supply. Also added 512MB memory.
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Yes, I recommend this pro
$159
LAWRENCE T.
12/2006
computer repair
+ -1 moreAfter receiving a recommendation from a friend I call this company and they set up an appointment for the same day, arrived on time and spent 2.5 hours restoring my system with a complete reinstall of all software and brought my home PC up on line fully operational Service representative was Devin Trinh. Assistant Manager Sunnyvale. Very competent and personable
Description of Work: Reinstalled all software after computer crashed. Brought home PC back on line fully operational. This was a house service call to my home. I could have taken the computer in and saved 50.00, but I think the house call was fair and worth the money to avoid 2 trips and get the job done on the same day.
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Yes, I recommend this pro
$150
PAT K.
10/2006
computer repair
+ -1 moreI was glad to have someone close by that I could call on to fix PC problems...the kind that drive you crazy. The rep was very polite and professional.
Description of Work: The rep came to my home in Los Altos and fixed viruses that had infected my PC. He was very knowledgeable and corrected that problem plus another one I had been having for no extra charge.
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Yes, I recommend this pro
$50
EMILY O.
09/2006
computer repair
+ -1 moreThey were responsive, patient, knowledgeable, efficient, and reasonably priced.
Description of Work: I used them twice, for System Rebuilds on a laptop and a desktop. The work was done within a few hours with excellent results.
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Yes, I recommend this pro
$150
GRACE S.
07/2006
computer repair
+ -1 moreI tried to get them to help me with a further breakdown. Could not get them to reply after three efforts. When finally the boy who had come out before got on the line he shut down before I could explain my problem. Felt they were most un-business like.
Description of Work: Checked my computer. Did acceptable work.
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$81
Response from ClickAway Computer + Phone + Network Repair
STEPHANIE C.
07/2005
video transfer
+ -1 moreCLICK AWAY WAS VERY PROFESSIONAL, THEY MET WITH US FOR A LONG TIME TO PICK OUT WHICH HIGHLIGHTS SHOULD BE PUT IN THE TAPE, THEY PUT IN GRAPHICS, AND SOUND TO MAKE THE TAPE MORE FUN TO WATCH.
Description of Work: CLICK AWAY PUT TOGETHER A FOOTBALL HIGHLIGHT TAPE FOR MY SON, FOR COLLEGE RECRUITERS
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$90
OLIVIA Y.
06/2005
computer repair
+ -1 moreWE LEFT THE LAPTOP WITH CLICK AWAY OVERNIGHT AND THE VIRUS WAS GOTTEN RID OF. THE LAPTOP WAS WORKING BEAUTIFULLY AFTER THAT. THE PEOPLE AT CLICK AWAY WAS HELPFUL AND EFFECTIVE.
Description of Work: MY SON'S LAPTOP WAS NOT WORKING PROPERLY AND HE WAS UNABLE TO GO ONLINE. CLICK AWAY EMPLOYEE DIAGNOSED THE PROBLEM: THE COMPUTER WAS INFECTED WITH VIRUS AND POP-UPS.
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Yes, I recommend this pro
$95
Contact information
457 E. McGlincy Ln., Campbell, CA 95008
http://www.clickaway.comService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Bonded
Insured
Licensed*
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Home Automation,
Phone Repair,
Video Duplication & Transfer,
Electronic Gadget Repair,
Internet Service,
Computer Training
FAQ
ClickAway Computer + Phone + Network Repair is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM
ClickAway Computer + Phone + Network Repair accepts the following forms of payment: MasterCard,Visa
Yes, ClickAway Computer + Phone + Network Repair offers free project estimates.
Yes, ClickAway Computer + Phone + Network Repair offers eco-friendly accreditations.
No, ClickAway Computer + Phone + Network Repair does not offer a senior discount.
Yes, ClickAway Computer + Phone + Network Repair offers emergency services.
Yes, ClickAway Computer + Phone + Network Repair offers warranties.
ClickAway Computer + Phone + Network Repair offers the following services: Desktop computers PC, macintosh repair, networking products, training on hardware & software, IT & email solutions, phone and tablet repair, network consulting & design, server installation & configuration, network security, app development, user/client setup, remote access/VPN network administration, data recovery and data backup, server upgrades & migration, network maintenance packages, smart home device setup, cabling and more.
Apple watch repair
Contact information
457 E. McGlincy Ln., Campbell, CA 95008
http://www.clickaway.comService hours
Monday:
8:00 AM - 7:00 PMTuesday:
8:00 AM - 7:00 PMWednesday:
8:00 AM - 7:00 PMThursday:
8:00 AM - 7:00 PMFriday:
8:00 AM - 7:00 PMSaturday:
9:00 AM - 5:00 PM