Merry Maids of Cameron Park

I am very satisfied with Merry Maids - not only do they perform efficiently, but the Cameron Park franchise is run superbly. They provide their EMPLOYEES (not independent contractors!!!) with decent equipment and cleaning supplies, keep me informed about arrival times, and are responsive to my questions. Yes, the price is higher than I'd be paying for an independent housecleaner (ergo the "B" rating), but I'm paying for peace of mind, professional business practices, and reliability. The cleaning performance is as good as I'd do myself, but takes substantially less time, freeing me to work in my home office and then play on Saturdays. I could not be more pleased with their service. Each time they come they leave a response card, and often a list of what was accomplished. When they arrive, they ask me whether there's any particular area that needs extra care. They offer additional services, which I've yet to take advantage of - but when I need the windows washed, I know I can schedule with them. They use non-toxic cleaning supplies, both a floor and a stick vacuum, dusting wands for high areas, and are happy to use my preferred materials when I've asked (I have particularly good soap-scum remover that's been working well to clean and protect shower doors). The best part is that I live in a slightly remote, rural area, and they're willing to drive out to it. I'm rather surprised that I did not find Merry Maids on Angie's List - they advertise in our church bulletin, so I thought I'd take a chance on their services. After six months of regular service, I remain extremely pleased with the service.

The team of four arrived on time and added an extra person for the last two hours. When it looked as though they would not finish on time. They were very professional, used a checklist, and had a crew supervisor who made each one accountable for her own work. The house was spotless when they left. I felt very comfortable with their honesty and integrity. This franchise owner drug screens and does a court records check of the employees. They get paid extra if the owner reports they did an excellent job. They brought all their own equipment and supplies. The cost is steep, but the peace of mind was worth it for me. I will hire them for regular monthly cleaning.