2019 Commemorates GreatWay Roofing's 20-Year Anniversary! Since 1999, GreatWay Roofing has been providing top-quality roofing services to Southern California home and business owners who appreciate and expect excellent workmanship and unwavering integrity. A successful contractor relationship is all about having your expectations met. You expect to work with someone who is accountable, approachable, respectful and focused on your job. We spell out everything up front in our GreatWay Customer Pledge. You won’t get excuses, just a great experience. That is our pledge to you. As a local, family-owned and operated roofing company, we've worked hard to raise the bar for quality and professionalism in Southern California’s roofing industry. Our dedicated staff genuinely respects your time, your property and your neighborhood. You’ll notice the difference in everything we do, from our professional appearance and proactive communication to the way we clean up the work site daily and follow up after the job. Special Angie's promotion: Free window washing (a $120.00 value), inside and out, for every re-roof. Additional Phone Number: 800.473.2876
Business highlights
25 years of trusted experience
Services we offer
Commercial and Residential. New Roofs, Re-roofs, Repairs, Inspections and Maintenance.
I had several roofers provide me with estimates. Most of them provided estimates on the spot or mailed me an estimate. Greatway came back with a thorough portfolio with a cost break down for their estimate. I was impressed by their professionals that came out. They followed up with me and encouraged me to keep in touch with them. They made sure the job was going smoothly and to my satisfaction. They had competitive pricing.
Description of Work: They completely installed a brand new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GreatWay Roofing Inc
Dear Member. Thank you so much for your review. It's amazes us still that many service-oriented companies in our industry don't take the time to provide a professional estimate to their potential customers. I'm certainly glad to hear that this was something that differentiated us from the majority of companies you contacted. Such a small detail but still very important. In addition, I'm pleased to hear that the entire process from start to finish was handled professionally by our staff and that you're completely satisfied. Thank you for your business! Sincerely, Michelle Menzel Co-Owner
Jeannie M.
08/2012
5.0
roofing
+ -1 more
They were great. I had called out to seven different roofing companies and GreatWay Roofing was the only one that came out and actually got on my roof, number one, and really took the time to try to find out what the problem was and he spent time trouble shooting. He had one of his tech guys come back later in the day and I give them 10 out of 10 on everything.
Description of Work: I used their roofing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from GreatWay Roofing Inc
Dear Member, We really appreciate you sharing your testimonial with us and others about our company. Large or small, every job is important to us because it's all about service and making our customers 100% satisfied. This is truly our goal. Please let us know if there's anything we can do to help you in the future. Regards, Michelle Menzel Co-Owner
Vicki L.
07/2012
5.0
roofing
+ -1 more
Matt and Martin were great to work with and very communicative with me throughout the process. They were willing to work with the additional issues of the attic fan and the solar panel, which I did not always find with other roofing companies. The entire job only took 2 days, which was fantastic. The roof looks great! It has not rained yet to give it a true test, but I will let you know how it holds up then. Thanks!
Description of Work: Tear down and application of an entire new roof. The work included the installation of 2 new roof vents, tear down of a non-functional solar panel, and working around one existing attic fan and the installation of another attic fan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,500
Response from GreatWay Roofing Inc
Dear Member, It's great to learn about your satisfaction with the "GreatWay" service and our workmanship! We like to know that we're different from other roofing companies in our area so we can continue to be our best and provide customers like you with options; and not be afraid to tackle the "not-so-fun" details of roofing. We certainly know you had a choice and we're really glad you allowed us to replace your roof. I'm confident that when we do see the next rain storm, you'll be happy and dry inside! Have a great day! Michelle Menzel Co-Owner
Joseph A P.
06/2012
5.0
roofing
+ -1 more
The thing that most impressed us about them was we had started to notice a leak in one of our bedrooms and a friend of mine gave us their name. So we called them up, they came out. We were sure that it was going to be expensive as we had a tiled roof. The guy came out, walked out into the ad deck and the room and said that we did not have to do the whole roofing but have to do just the front half. They scheduled the job instantly, were honest and wouldn’t do anything just do make a bigger pay cheque. They did all job in one day. They came out, took all the tiles on the roof and put them back in all one day. It was a very pleasant experience dealing with them as it was a nightmare. We were happy with the work they did and haven’t had any leak since then.
Description of Work: We used GreatWay Roofing, Inc. for roofing.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GreatWay Roofing Inc
Dear Member, We're very glad to hear that your roof leak is fixed. We thank you so much for your business and appreciate you calling in to Angie's List to provide your feedback. Have a wonderful day! Sincerely, Michelle Menzel Co-Owner
Chris S.
06/2012
5.0
roofing
+ -1 more
GreatWay Roofing couldn't have provided a better experience. Their quote was given within the time frame specified, and even though I didn't actually pull the trigger on the project until 6 months later, they honored the original quoted price. They are also the only company (out of 5 separate quotes) that pointed out my 2 layers of wood shake roof. All of the other companies that quoted the job either missed that or didn't mention it. To top everything off, GreatWay came in with the lowest quote. When it came time to do the job, there were delays due to weather, and each time the roof was delayed, they called me well in advance to reschedule for a later date. When the tear-off happened, the contracted tear-off team forgot to clean up my garage, so GreatWay did that clean-up when they showed up the following day, saving me a ton of work. I had also asked for some additional sheets of plywood so that I could build out a crawl space in my attic. They had no problem giving me the extra wood at their volume price, and even cut the 8' x 4' plywood sheets in two and slid them into the crawl space at no extra charge. They also left me with a box of spare composite shingles in case I needed them in the future. Everyone on site was courteous, and they completed the job exactly when they said they would. They followed up with phone calls, and even helped work out some issues with the city inspector (issues not related to the project, but complicated paperwork problems from the City of Los Angeles). I wouldn't hesitate to recommend GreatWay Roofing to anyone. -
Description of Work: Complete re-roof. Old roof was 2 layers of wood shake, new roof was composite shingle. House is approximately 2000 sq ft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Response from GreatWay Roofing Inc
Dear Member. Thank you very much for taking so much time to write such a thorough review. We are very grateful for your feedback and appreciate your kind words about our employees and company. Your new roof looks great on your home! Thanks for sharing the picture. We don't always get to see the finished product from the office :) Thank you again for your review and your business! Kindly, Michelle Menzel Co-Owner
Karen W.
05/2012
5.0
roofing
+ -1 more
Let me tell you all the good things about GreatWay Roofing. Everything! Everyone we dealt with, Josh, Julie and Martin, were helpful and professional. They keep us in the loop every step of the way. The roof tear off and new installation were flawless, the cleanup amazing. What we appreciated most is their follow through. They went the extra mile of going several times to Building & Safety to make sure all permits get signed off. Everyone at GreatWay Roofing have been a pleasure to work with, this was a worry free experience!
Description of Work: new roof and skylights
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from GreatWay Roofing Inc
Dear Member, "Expect a Great Experience" is our company's tagline and it seems from your review that we were able to exceed your expectations and provide you with a great experience. It truly is our goal to not only make you a satisfied customers but rather to make you a "raving fan!" Thank you very much for sharing your GreatWay experience with others here on Angie's List. We sure appreciate it! In addition, we'd certainly appreciate it if you would tell your friends and neighbors about GreatWay Roofing. Your referrals help us a to grow our business. Thank you again and have a wonderful day. Regards, Michelle Menzel Co-Owner
DEBBY S.
05/2012
5.0
roofing
+ -1 more
They were one of the higher priced companies but they seemed very reputable. They gave me the impression they really stand behind their work. They were very easy to talk with and instilled a lot of confidence.
Description of Work: We recieved an estimate from them.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GreatWay Roofing Inc
Dear Member, Thank you for taking the time to write a review on our company. We very much value your feedback and thank you again for your support. Sincerely, Michelle Menzel Co-Owner
Michael N.
05/2012
5.0
roofing
+ -1 more
I noticed some water damage in my home and called for an estimate. The estimator Matt cam out and immediately discovered the problem, and well as a second leak (which he was able to show me the damage from as well), as well as about 1 dozen broken tiles. His professional emailed estimate was very thorough, and include photographs. Martin called and scheduled the job, and they arrived on time and finshed quickly. We had a couple of weather delays (not their fault), but they always called and advised ahead of time. I would recommend them.
Description of Work: Repair and replacement of broken roof tiles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
Response from GreatWay Roofing Inc
Dear Member, We very much appreciate your feedback on your experience with our company and our employees. So glad to hear your job went well. Please don't hesitate to call us should you need anything else pertaining to your roof. Thank you again. Michelle Menzel Co-Owner
Lori M.
03/2012
5.0
roofing
+ -1 more
Matt was very personable and easy to work with. He made me feel like my job was just as important as any other. He worked hard to earn my business and ensure that I was happy with the project from start to finish.
Description of Work: Replaced flat part of roof on a 2 story home.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5
Response from GreatWay Roofing Inc
Dear Member, Thank you so much for your feedback. Should you have any other concerns with your roof, please don't hesitate to call us. Kindly, Michelle Menzel Co-owner
Joel D.
03/2012
5.0
roofing
+ -1 more
There were water stains on the drywall ceiling and walls in my downstairs family room. I contacted GreatWay roofing as my first experience with Angie's list, not knowing what to expect. The estimator, Josh, called to confirm the appointment, arrived on time, took off his shoes when inspecting the interior of the home. He did an accurate and non-rushed assessment of the problem, quoted a fair and reasonable price and left me with a no pressure situation. He provided inexpensive alternatives to solving the problem. Josh even put a tarp on the roof to hold back and rain that might have leaked into the home within the next several days. I received a telephone call before the day the labor was to be completed asking for a reschedule due to predicted rain. Josh felt he wanted at least a 2-day window of clear weather to allow the repair material to properly cure. The repair technician, Tony arrived in a timely fashion on the appointment day. He was courteous, professional, well spoken and experienced. He explained the entire repair process, re-identified the problem areas, outlined how the repairs were to be made and did so in a timely manner. He too was clean, respectful, honest and genuinely appreciative of the work given to him. He also inspected other roof areas of the entire home and identified several other areas of possible problem. He then fixed the areas at no additional charge. I know that my 17 year old roof will have to be replaced within the next 2-3 years. I was, however, delighted to have the immediate problem corrected in a timely, safe and professional manner. Now, when I'm ready to re-roof, I know who to call 1st for a competitive estimate. I was 100% pleased with the entire work and process of this contractor. If the roof patch truly holds up as well as the good word and attitude of GreatWay Roofing, I'm sure to use these guys again and again. GREAT EXPERIENCE.
Description of Work: Inspected and repaired a hole and leaking areasin the family room roof of my home. Inspected and sealed chimneys and other pipes on roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Response from GreatWay Roofing Inc
Dear Member, Thank you very much for taking the time to share how our company performed in servicing your roof leak. As the co-owner of GreatWay Roofing along with my husband, we are very proud of our staff and how they represent the company and we know this is why we receive positive feedback from customers like you. We hope your leak stays water-tight for now and appreciate the opportunity when it's necessary, to be of service to you in the future. Thank you, Michelle Menzel Co-owner
Randall W.
03/2012
5.0
roofing
+ -1 more
One of the things I like about Greatway is that they have their own dumpster truck. No garbage company dumpster sitting in front of the house for a week before and a week after. They tore off the old roof on the first day and put on the new roof the 2nd day. Greatway also takes care to clean up around the house at the end of each day-they didn't leave any nails or debris for anyone to accidentally step on while they were doing the job. Very clean, very fast, and very efficient.
Description of Work: Greatway replaced my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Response from GreatWay Roofing Inc
Dear Member, It's hard to believe we re-roofed your home 8 years ago! I remember when that took place. We really appreciate you taking the time now to share your thoughts about working with our company. "Expect a Great Experience" is our tag line and internal motto - something we take very seriously. I'm very pleased to know that we met your expectations and thank you for sharing your testimonial with us and Angie's List members. Have a wonderful day and thanks again. Sincerely, Michelle Menzel Co-owner
Jana P.
02/2012
5.0
roofing
+ -1 more
I decided to only fix the leak and Great Way not only fixed the leak but also cleaned up other debris and such from the entire roof. They sealed and painted all pipes, removed loose debris, and fixed broken ties. They always cleaned up their day's work and were a pleasure to work with.
Description of Work: The ceiling inside the home was leaking. Great Way came out and assessed the damage. They would fix the leak by repairing a 4" pipe and seal the area. Then I asked for an estimate to re-roof the home. The estimate was given and I decided it was too much money at this time. They really took their time to tell me what the best materials would be to use and gave me some alternatives. They were very responsive with their emails and phone calls. I believe they were delayed by a storm and probably because of the season of Christmas. The company seems very reputable. They always informed me as to when they could be there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,750
Response from GreatWay Roofing Inc
We very much appreciate you taking the time to provide your testimonial about your experience with our company. No matter big or small, every job is important to us and therefore we strive to always take care of each of our customers. When you decide to re-roof your home we'll be here to help you. Thank you. Sincerely, Michelle Menzel Co-owner
Patricia G.
02/2012
5.0
roofing
+ -1 more
We recently used GreatWay after finding them on Angie's List. They repaired a couple of leaks in my roof, and I was extremely pleased with their service. They called me back, were friendly, showed up on time, they cleaned up after themselves, and I would recommend them to anyone! If need be, I would use them again in a second!
Description of Work: GreatWay Roofing Inc.provide residential roofing services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from GreatWay Roofing Inc
Thank you very much for your business. We value your comments and appreciate you taking the time to share your experience with other Angie's List members. Sincerely, Michelle Menzel Co-Owner
Carroll K.
01/2012
5.0
roofing
+ -1 more
Workers, on time, fast working, friendly and left area very clean.
Description of Work: Removed tiles from problem area, installed new base material and re-laid tiles and chimney flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from GreatWay Roofing Inc
Your comments are very much appreciated. We strive to not only meet your expectations but to exceed your expectations and hope you feel we did just that. If there's anything else we can do or if you need any additional roofing work, please give us a call. Thank you again. Have a great day!! Michelle Menzel Co-Owner
Richard & Maureen S.
01/2012
5.0
roofing
+ -1 more
The experience with Josh, and the company, was excellent from beginning to end. The job was done as agreed. They even came back to repaint the roof vents.
Description of Work: Roof maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from GreatWay Roofing Inc
We want to thank you for sharing your comments about working with our company. We truly value your option. Please don't hesitate to contact us should you have any further roofing needs. Sincerely, Michelle Menzel Co-Owner
Karen H.
01/2012
5.0
roofing
+ -1 more
I had had a roof inspection prior to buying this 1989 home. Signs of leaks were noted and recommendations for repairs made. I had Greatway roofing come to review the report and make recommendations. I was extremely pleased with the amount of time and attention that was taken before any recommendations were made. It was not a clear cut case and alternate approaches were reviewed in detail and with great thought. When I noticed signs that there could be a leak as evidenced by a stain on my ceiling they returned and again spent a great dealm of time inspecting the situation. Again alternatives were proposed. No pressure was applied to make the more expensive choice. If anything great care was taken to make sure I did not do work that may not be needed at this time. I ultimately choose the maintenance option as opposed to repair. Two men performed the work, on time and in a very professional manner. I could not be more pleased. Ultimately I think I have found the source of the leak, a plumbing problem and not the roof. I highly recommend this company without any reservations. Karen H.
Description of Work: Roof inspection, recommendations, report and reinspection and alternate recommendations- no charge. Complete maintenance, replaced about 8 tiles, sealed all areas needed and cleaned gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from GreatWay Roofing Inc
Dear Member. I want to thank you for taking the time to provide your feedback about the experience you had with our company. As an owner, it's wonderful to hear about our GreatWay "team" taking the necessary time to ensure your comfort and satisfaction before, during and after your job. Our tagline is "Expect a Great Experience" and I'm glad we delivered. We appreciate the time you took to share your testimonial on Angie's List for others to see. Should you need any additional roofing work, we're certainly here to assist you. Have a great day. Regards, Michelle Menzel Co-Owner
Glenn C.
12/2011
5.0
contractors, roofing, skylights
+ 1 more
They did an outstanding job. I was very satisfied and I had no complaints. The rate was reasonable. I knew I needed plywood to bring it up to code and they found some plywood already in place in good condition. They reduced their estimate and continued the job rather than taking me for the full amount. I would absolutely use them again.
Description of Work: I used Greatway Roofing to redo the whole roof. They removed the existing roof and replaced it. They put in some skylights and some trim.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Albert K.
12/2011
1.0
roofing
+ -1 more
Called them because of great rating. The next day a woman called and I told her about my roofing problem and said that someone would call me and set appointment. No one called.
Description of Work: Date above approximate
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from GreatWay Roofing Inc
Thank you member, for taking the time to give us your valuable feedback. Our staff strives to take care of each and every customer (and prospective customer) in a respectful and professional manner. We sincerely apologize for your call not being returned and would appreciate the opportunity, if it is not too late, to assist you with your roofing needs. Please call us at (805) 523-2550 to schedule your appointment immediately. Once again, thank you for your feedback and we hope to speak with you soon. Sincerely, Michelle Menzel Co-Owner GreatWay Roofing
santiago H.
09/2011
5.0
roofing
+ -1 more
It went very well. They came each day at 8:00 a.m. sharp and they cleaned after themselves, very quick job and very happy.
Description of Work: They did a great job, quick service. they were very clean and timely. They got the job done in the 3 days and the roof looks great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from GreatWay Roofing Inc
Thank you for your comments. It's very helpful to know what we've done and how we've performed on each and every project. We're very glad to know we met your expectations. Should you have any concerns or problems, please give us a call. We'll be staying in touch as we do with all of our customers through our HomeFront newsletter. Sincerely, Michelle Menzel Co-Owner
Karl K.
09/2011
4.0
roofing
+ -1 more
Called the office of GreatWay Roofing on around August 4. 2011 for an appointment to check out leaks in two areas of my roof and received a call back within the hour. Josh came out a couple of days later for the estimate. I showed him the two areas inside the house where we have damage from the leaks and then accompanied him to the roof and showed him the areas where I thought the leaks would start. He inspected and agreed that those where the areas that needed attention. He promised me to e-mail me a detailed estimate for the repair in a couple of days which he did. I received estimates from 2 other companies and they where all pretty similar. I liked that Joshe's was very detailed and he took pictures for his crew. After a few days I contacted him and awarded him the job. A few days later I received a call from Martin that the crew could start on the following Tuesday. They showed up, did their job very efficiently and professionally, cleaned up after themselves and left. A few days later I received the bill exactly in the amount that I was quoted for and I am very happy with the services that I received. We will see the next time when we have heavy rains if these areas where truly the ones with the leaks.
Description of Work: repair roof in two areas for water leaks, Reinforce perimeter of HVAC unit: 1.Remove loose debris from around unit, prime as necessary.2. Apply Western Colloid caulking and fabric to perimeter or Unit and ducting. Leak at Valley: 1. Inspect area and seal any loose nails that have or are backing out of the deck.2. Inspect valley specifically end of valley and either reinforce areas of concern or remove any metals or material considered to be detrimental to roof system. Perform roof maintenance: 1. Remove loose debris and dispose of properly.2. Seal and paint all pipes. Special Notes: Two‐year warranty applies to adhesion of material and not against future leaks. The reason for the limitation of the warranty is because the leaks may travel from an area of roofing that was not done by us Price: $725
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$725
Response from GreatWay Roofing Inc
We're very glad that Josh and others on our GreatWay team were able to provide you with great service which is very important to us. Hopefully your roof is water-tight now that the repair's complete. Although we don't anticipate the area will leak, should you have any problems or any new areas of your roof leaking, please give us a call. Thank you very much for your business. Michelle Menzel Co-Owner
Grace L.
08/2011
5.0
roofing
+ -1 more
Excellent service and result. They made every effort to match the colors to provide a quality end result. Phone communication was prompt and kept me informed. Great job!
Description of Work: Replaced ridgeline shingles
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from GreatWay Roofing Inc
Thank you for sharing your experience with us and others about our company. We apprciate your business. Glad to hear also that the new tile matched well with the existing tile. Not always easy to do. :)
Michael Y.
08/2011
5.0
home inspection, roofing
+ 0 more
I used Greatway Roofing to inspect the roof on a home I was going to purchase. Matt did an excellent job. He arrived on time and took the time to show me my roof and offered me different options for dealing with the suspected roof leak. He was my advocate and a true professional.
Description of Work: Roof inspection for real estate purchase.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GreatWay Roofing Inc
Thank you very much for sharing your comments about woking with our company and Matt in particular. Best of luck on purchasing a new home. Let us know if we can be of help in the future. Michelle Menzel - Co-owner
David C.
07/2011
5.0
roofing
+ -1 more
They were very professional, knowledgeable and punctual. It was definitely a positive experience.
Description of Work: Great Way Roofing gave me an estimate for roofing.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from GreatWay Roofing Inc
We really appeciate your feedback about working with our company so far. We hope we'll be able to take care of your roofing needs. Regards, Michelle Menzel - Co-Owner
Elizabeth K.
06/2011
5.0
roofing
+ -1 more
If you are looking for an honest, dependable, reliable roofing company - look no further. Greatway Roofing is the company you want to hire. Martin called and set a date, workers arrived on time, the team of 5 guys worked 4 hours straight, ate lunch and went right back to work. I can not begin to tell you how pleased I am with the quality of work. They cleaned and inspected the entire roof and replaced all broken tiles. I recommend them highly. I interviewed 3 companies and I am pleased with my selection. I received two follow up calls from the company asking if everything was satisfactory. This is the company you want to do your roof repairs. There were no surprises, no rudeness, no anxiety - a great experience. Thank you, Greatway!
Description of Work: After the rains we had this last winter I discovered the flashing around the fireplace was leaking. The leak spread across the ceiling into the kitchen and the dining room. I also had a leak about 10 feet wide above the garage. I called Greatway and Matthew arrived the same day, gave me an estimate and assured me that everything would be repaired to my satisfaction. He spend an hour going over the contract and explaining in detail what would be accomplished. He showed me proof of insurance and bonding. Actually he offered before I asked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from GreatWay Roofing Inc
Dear member. I want to thank you for taking the time to write such a thorough comment/testimonial about your experience with our company. My husband and I are the owners and we chose our company name "GreatWay" because this is what best describes how we do things as a company - the Great Way!! I'm very pleased to know from the beginning to our follow-up phone call after your job was finished, that you felt comfortable with our staff and overall experience with GreatWay Roofing. We look forward to keeping in touch through our company newsletter and if you have an opportunity to refer us to any of your friends, neighbors or family for a complete re-roof, we will send you a gift card for Omaha Steak Co. as our thank you. We appreciate and value your business. Have a great day! Michelle Menzel
Richard & Maureen S.
06/2011
5.0
roofing
+ -1 more
Josh seemed the ultimate professional, caring, helpful, willing to listen, Tony seemed to know his stuff when it comes to the "hands on" repair service.
Description of Work: Repaired 2 holes in roof and did a maintenance including coating pipes, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from GreatWay Roofing Inc
I want to thank you very much for your feedback on the expereince you had with our company. Everyone on our GreatWay team believes in treating every customer well no matter the size of the job. We look forward to helping you in the future should you have additoinal roofing needs. Thanks so much, Michelle Menzel - Co-Owner
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*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Unfinished Carpentry,
Finished Carpentry and Woodworking,
Solar Panels,
Home inspection,
Ceramic Tile,
Roof Ice/Snow Removal
FAQ
GreatWay Roofing Inc is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
GreatWay Roofing Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa