Peter M. Cella & Associates

Very helpful.

Five stars in every category speaks volumes. I'll just add that during his appraisal, Peter M. Cella was a bit harangued by a cousin of mine, who was following him during his inspection, which caused him to miss photographing one of three total units on the TIC property. Cousin expressed his appraisal process was inadequate and poor compared to another she hired for her own deceased dad's property. Peter diplomatically corrected the matter by contacting tenants himself to take photos for him and submit them to him; so he'd not have to enter their property.

Peter's appraisal was professional and timely, and his efforts are greatly appreciated. I am attempting to sponsor 5 Ukrainian friends to come to the US under the Uniting for Ukraine program. The Department of Homeland Security (DHS) requries a recent official appraisal from a licensed appraiser to be able to validate an asset like my rental property in San Mateo County. Peter was extremely efficient, helpful, and produced a professional product on short notice.

It is with sincere appreciation that I write this review on behalf of Peter M. Cella concerning a recent property appraisal of a residential triplex unit in San Francisco, CA. In making initial contact with Peter, I found him to be very professional and extremely knowledgeable concerning all aspects concerning my appraisal needs. Most importantly, he was very responsive to my additional inquiries and provided the appraisal report on-time. Further, the appraisal report was professionally written and provided in-depth information throughout the appraisal report. In closing, I highly recommend Peter as an excellent source concerning appraisals because he clearly exceeded my expectations.

On March 3, 2020 I hired Mr. Cella to write up an appraisal on my single dwelling home as I am planning to sell it. He arrived at 10 AM and spent about 90 minutes measuring rooms and before he left he asked for a check in the amount of 450.00 which I gave him. Since that day he has never called me once. Over the past two weeks I have made 3 phone calls to him. Each call was made because I wanted to know when I would be receiving the report. Each time he said "he was working on it". Yesterday, March 14 he assured me that he was working on the report and would have it finished and sent to me via email before the day was over. That report never came and he never bothered to call and explain why. The details of my experience with Mr. Cella are this - I cannot rate his work quality because there is no sign of there being any work done for me. I can however rate his "customer service" and it is lousy. He has never called to explain the delay in sending the report... When I have called him I get promises but he does not carry through. Rating the value of the money I spent, so far- it seems I have been ripped off. All I can say to anyone using the services of Mr. Cella is don't pay until you get the product he promises. I have read the one review that is posted from Charlie B. I wish I could report that Mr. Cella's work was excellent and done in a timely manner but I cannot. About two hours ago I made my final and 4th phone call to Mr. Cells and he is still working on it and promised it by 1PM today and he added this comment, " you I may not like what it says"!!. This did not sound like what a professional would say to someone he is doing work for. More and more as I have dealt with him I am not sure he is who he says he is. Tomorrow I will be looking for another appraiser and will consider this whole experience an expensive lesson learned the hard way. It is now past 1 PM and I do not have the report as promised and no phone call explaining why!! Buyers Beware!

His work is excellent, and timely. He asks the right questions at the right time, and i would recommend him to anybody.