Custom Copper & Sheetmetal Roofing

The two contractors were chosen and ostensibly coordinated by the supplier of the metal roofing, Chris Testa of Omega Roof. We had some reservations about having two contractors to deal with, but Chris T. assured us that everything would go smoothly. As it turned out, we needed to do a great deal of coordinating and communicating between all the parties involved. At a preliminary meeting in August with Chris T., Stephen Lee (owner of Sure Roofing), and Chris Dumm (owner of Custom Copper), it seemed like Stephen and Chris D. had a hard time deciding who would be doing what in the roof preparation details. In most cases it seemed pretty clear that the details discussed were Stephen's responsibility. We were scheduled to have the old roof removed in mid-September, but were delayed two weeks because of a scheduling mistake by Sure Roofing. Then we were delayed another two weeks due to rain. More delays followed, including a two month delay by Custom Copper. Chris D. generously offered us a $600 discount on the job because of his delay. Finally both contractors were able to schedule us for mid-January, 5 months after we had signed our contracts. Luckily, we had a very dry period and rain was not a problem. Sure Roofing removed the old roof and installed the new plywood decking and underlayment in about 1 1/2 weeks. Chris D.'s installation team was just two workers, Rene and his assistant Antonio. Rene is a true craftsman, and did an excellent job installing the new roof, including figuring out some tricky problem spots. He did a great job making all the details work and look good. He and Antonio often worked 11-hour days, sometimes working after dark with flashlights! We would only fault him in that some of his caulking was pretty sloppy. We also noticed that Chris D. seemed to forget some of the details that he had promised back when we signed the contracts, but when we reminded him he was good about doing everything we wanted. The new roof installation took about two weeks. It looks great.

The time of this roof work was scheduled during the winter which is our rainy season. The weather forecast was quite unreliable which made the scheduling very tricky. Because of the arrival of a storm we had to re-schedule the roof tear off last minute. This rescheduling caused Custom copper some financial hardship and they required a re-imbursement of $500 on account of the last minute schedule change. This amount was included in the price paid shown above. After the tear off things went reasonably well. The carpenters finished their work quickly and it was ready to cover up on Friday the 18th. Custom Copper did the roof work on Monday the 21st and finished the job on Tuesday the 22nd. They did an excellent job and performed some additional work and made some improvement of the roof. This was outside of their scope of work but they did it anyway at no charge to me.