Reviews
4.02 Reviews
Showing 1-2 of 2 reviews
Mari K.
11/2014
flooring contractor
+ -1 moreBruce, the owner, was a very nice guy at first. He came did the estimate and was a referral from friends. I could find no reviews on him and though he was my highest bidder, I went with him. He promised to start and end the job on certain dates with plus or minus a few days and I thought he was reliable and trustworthy. I liked his personality and was leary since I didn't see reviews, but I moved forward. Gave him a hefty deposit. Without explaining everything, he started my job late and was missing a worker. When his worker came back, he send him to another job- the job that made mine start late. My job then ran late of course since it started late and he didn't finish my job completely- forgot a few things, said he'd finish after I paint and would take him only a 1/2 day and we could do anytime. Called to finish job about a month later and it took a week to get a response. He said he was swamped for 2 weeks. OK, that was OK with me- I just needed a date to finish. Took another many days to get a response but finally did and we had a date set. His worker came.......and did not finish the 1/2 day job! He said he needed another day. The work they did was also sloppy. I have heard contractors do this but I have yet to have a really bad one and this surprised me coming from him. Where we stand now, 4-5 days to get a response if I do but nothing planned at this point. What can I do? Not much. I guess this is what happens when he gets a bigger bid- not finish the job he started since he already was paid. And he doesn't seem to care what his customer thinks since he already has a big job. I am doing this review so others know before they decide. I am disappointed to say the least.
Description of Work: Hardwood Floors
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$13,000
Tanya G.
08/2011
flooring contractor
+ -1 moreEverything went extremely well and they did a beautiful job.
Description of Work: Bruce and his crew refinished parquet flooring in a large living and dining room. They also installed engineered wood in the office and did a few other things such as fixing a closet, cleaning and lightly polishing the walls in the den, etc. Bruce is a perfectionist and tries to give his customers what they want. He has a great eye and makes wonderful suggestions. His price is fair for the quality of his work. He and his staff are extremely helpful and do superb work. I have asked him to come back and build and install a cabinet in the family room and to repair the dining room table that was damaged during the move. Because he does such good work he is extremely busy but I feel that he is worth waiting for. I highly recommend West Valley Floors.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$5,000
Contact information
139 N San Fernando Blvd, Burbank, CA 91502
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation
FAQ
WEST VALLEY FLOORS is currently rated 4 overall out of 5.
No, WEST VALLEY FLOORS does not offer free project estimates.
No, WEST VALLEY FLOORS does not offer eco-friendly accreditations.
No, WEST VALLEY FLOORS does not offer a senior discount.
No, WEST VALLEY FLOORS does not offer emergency services.
No, WEST VALLEY FLOORS does not offer warranties.
Contact information
139 N San Fernando Blvd, Burbank, CA 91502