THRIFTY ROOTER

If you don't want to wind up spending a fortune these guys don't like doing big jobs so they make sure they do it the cheapest way possible. Very honest. Consistent. Shows up on time. Doesn't like spending your money. Reasonable. They're great. The work they did turned out fantastic.

unknown

No problems I called and they scheduled the work with the tenant.

On-time, courteous, good service.

Thrifty Rooter is the worst company I have ever worked with. When I made the appointment, they gave me the usual 9-12 time slot and I asked if they could call me to let me know when the plumber is on his way. On the day of the appointment, I get a phone call at 9:30 letting me know the plumber is on his way. I called at 11:00 and asked where he was, the receptionist said he got tied up in the LA Marathon traffic (which was three weeks ago) and is on his way. The plumber finally shows up at 11:15 with a roto-rooter in his hand and I told them that this is not a roto-rooter issue and it was just a part in the toilet that needed to be fixed. He said he had the part in his van and will get it and fix it promptly. I waited 40 minutes and he did not come back, although his van was still outside. I called the receptionist and she called him to find out where he was- it turned out he didn't have the part in his van and thought he would walk to a hardware store more than two miles away, which was closed. He then decided to drive to another hardware store and said he should be back and quot;soonand quot;. I asked to speak to the manager regarding the unacceptable delay and when the manager came on the line, he said that there was nothing wrong and if I didn't want to wait any more, he can cancel the order. The plumber was missing for over an hour (It was now 12:45) without any explanations to me, and the manager had the audacity to tell me that this was normal business for them and it was not a big deal. Needless to say, I cancelled the order and was looking for other options. The plumber came back close to 1:00 pm and I told him that I cancelled the order since he went on a disappearance act. The management didn't even bother to call him and let him know. This company was very unprofessional with poor communication between the manager, receptionist, and plumber. I would think twice before making an appointment with them, unless you have all day to sit around waiting for them.The

They are quick to respond. Their fee schedule is fair.

They are a great plumbing company. They were at my house last week and they were amazing. They were clean, professional and the price was lowest I have seen ever for the work they did. What had cost me $400.00 with another company for a similar problem a year ago, Thrifty Rooter did it for $100.00. 4 times less than their competitor! It was a terrible emergency, as you can imagine and they were here super fast, they fixed it quickly and they didn't take advantage of the situation as far as price. I would give them an A for everything. I would absolutely use them again. I had a friend refer them to me.

The technician came and worked fast, he was friendly and professional. I have used them in the past and will use them again in the future.

good, however the service was reported to me by the apartment manager

They were good. I had a giant pool of sludge under my house. So, they replaced all of the waste water pipes under my house. The service cost me over $1000. They were very fast. They came out right away. They recommended somebody to clean the sludge before they worked on it. They came out and did the work very fast. The plumbers came back and fixed everything within a day or two. They were quick and they were very professional. I will use them again in the future, if required.

They are very efficient and economical. They were professional, on time and I believe they gave me the price they gave me 3 or 4 years ago. I think the price I paid for this job was $180.

After a slight delay due to a communication error from the receptionist to the plumber, the switchboard remedied it quickly and sent over Jeff -- Quick as light, polite and competant, he cleared our clog (which we'd addressed with every drain-cleaning self-remedy except for Plasticman himself) by pulling out a massive 3-year clump of our hair. The cost was a steal--$75. We hadn't gotten a quote for under $125 for this service. They were worth every penny and more.

The plumbing company was amazing. I was really happy with their service. Usually, whenever any of the rooters find a problem, they always recommend a re-pipe. These guys believed that I didn't need to change the pipes, and cleared it out. Their price was way lower than what I was expecting. They are going to come out once a year and do the plumbing instead of me paying a large sum of money to have my pipes changed.

They were good and we were very pleased with them. They were on time, and if they were going to be late, they would call us. They were neat and clean. They were reasonably priced. The guys who came out were experienced and they didn't take too long on the job.

Great!

First my bathtub started backing up, then the sink. I called Thrifty Rooter, which was referred to me by a friend who said he's been using them for 19 years. They arrived 30 minutes after I called and properly diagnosed the problem (main line) and cleared it within an hour. I was surprised at how reasonable the price of the whole thing was considering I'd had the exact same service done a couple of years ago and it had cost about 3 times as much. Overall I was very satisfied with my experience and would recommend them to anyone who has drainage issues.

George snaked for 50' through my kitchen drains, but the problem persisted. Then he snaked through my clean-out pipe outside my home for 25'. Still, the problem persisted. I know he cleared something in both attempts, because I heard and saw it. To do a heavier clean out process he would have needed to get a partner to help him get heavy equipment down the stairway, and we hadn't scheduled for that. He felt I would be OK, even with the gurgling, but wanted to be sure if there was anything more he could do. So he went under the house to check the pipes there. He found that he couldn't snake there because of the way the pipes there were set up. If he got the snake in, a flap mechanism would prevent it from getting back out. George provided me with a cap for my clean-out valve and removed the extended clean out pipe, so I would have just a smaller pipe sticking up out of the ground. George was very polite. He didn't mind my watching and asking questions and he was very helpful in explaining everything. Even though the problem persists, I feel he did the best he could in improving the situation.

Noticed we had slow drains from both showers at 7:30 am, called Thrifty at 7:45 am, said we believe we need our main sewer line snaked (we had tree root problem, before) Thrifty promised help between 9:00 and noon. Service person (Martin) arrived around 11:00, job took about an hour, was done carefully, not hurried, not slow, considerate about cleanup afterward.

The prices were far cheaper than other companies and he is a licensed contractor. He is professional and does excellent work. I was pleased with the service and I would recommend them to anyone.

THEY TOOK ALL THE NASTY AND DIRTY WATER OUT AND REPLACED IT WITH BETTER AND CLEANER WATER SO IT WON'T STINK AND SMELL LIKE BEFORE AND WON'T BOTHER US.