"Thank you so much or chiming in and giving us the "pat of the back", I speak or all of us here when I say that it is greatly appreciated! If there is ever anything we can do for you beyond, feel free to reach out and we'll jump back into action of course! Always at your service, Tom Pelletier, Owner The Foundation Works"

"Your words are fantastic! We are so grateful not only for the chance to have been entrusted with the foundation improvements, but also that you have taken the time to announce the results so eloquently! If there is ever anything we can do for you in the future, please feel free of course to reach out, we'll be there! Always at your service, Tom Pelletier, Owner The Foundation Works"

"Hi There! Well based on the date of completion being 31 December, I'm glad we were able to tune up your place just in time to go in 2014 with an altogether better foundation system! If we can be of any further assistance, be sure to let us know! At your service, Tom Pelletier, Owner The Foundation Works"

"Hi There! Well thanks for taking a moment to chime in with the good news, hopefully the plumbers are kind to you and after that, you can get on with the funner parts of home upgrade, stuff you can actually see! If we can ever be of any assistance to you, you know where to find us! At your service, Tom Pelletier, Owner The Foundation Works"

"Well hello, and thank you for that wonderful explanation, we really appreciate it! I'm always pleased to know that where the rubber meets the road, the final result, is satisfaction at this level! I will be sure to pass this along to the team as well, so that they, too, know how well received they were and are! At your service, Tom Pelletier, Owner The Foundation Works"

"Ah yes, the bucket brigade maneuver...we know it well! Fortunately, we have managed to cobble together an ace team of guys that just get right in and go for it (as you saw) and yes, sometimes buckets are a very valuable tool in challenging work spaces! Thank you again for having brought us out to take care of this for you, I appreciate you chiming in to let us know that yours such a satisfying experience! Onward and Upward, Tom Pelletier, Owner The Foundation Works"

"Hi there! Yes, that happens fairly often and seeing as how we are sometimes "The Messenger", it is a nice balance to be able to also give good news such as, "You actually do not need any work on your foundation"! Thank you so much for having brought us out, I'm glad we were able to set your mind at ease on that! All the best, Tom Pelletier, Owner The Foundation Works"

"Well thank you so much for taking to time to come back after 3 years to report that all is well, we of course expect that it is but it is also nice to hear it anyway! If we can ever be of further assistance, please don't hesitate to reach out, we'll be here! At your service, Tom Pelletier, Owner The Foundation Works"

"Hello there! Thank you so much for the accolades on Matt, we feel the same about him as you do! I sure appreciate you taking the time to share your experience, it's how we grow and can provide this same level of experience to an ever-widening number of property owners! Always at your service, Tom Pelletier, Owner The Foundation Works"

"In reviewing the comments here, I was certainty disappointed to find no indication of your having contacted us upon receiving such contradictory information. If someone accused the work of being wrong, why would you not query the company who performed it? As the Summary of Findings describing the work on your foundation clearly states, there are two repair methods for remedial crack repair, only one of which involves epoxy injection. As is often the case, different tradesmen have different opinions of what constitutes a repair but we would have gladly come back out to have any claims of sub-standard workmanship substantiated. If something was wrong, we certainly would have corrected it for you and at no cost, but it seems that you instead took the route of not letting us know you had concerns and instead simply decided that a poor rating was fitting for us, case closed. Please note that of several hundred cumulative reviews here and elsewhere on-line, you have placed yourself in a tiny minority of people who feel they had the worst possible experience, thus an F rating. We are here to stay, our roots are deep, and my team is delivering high-quality work consistently. If there ever is anything that causes concern, we take full and fast responsibility for it and make sure we keep our word and make good on our promises of delivery of high level service. However, we can't do that if you don't reach out to us to let us know there is a concern. I'm sorry that you didn't know that a simple phone call or e-mail would have clarified this fast and correctly, if anything was actually even wrong. Please contact me directly so that I can look into this, now that you have brought it to our attention. At your service, Tom Pelletier, Owner The Foundation Works PS- I will cut and paste this message to your personal e-mail as well, in case you don't happen to read it here. I look forward to hearing your concerns and addressing them, we are grateful for your having chosen us to work on your home and despite this unexpected rating, we are anxious to continue to demonstrate our care factor for your concerns."

"Hello there, thank you so much for taking the time to let us know that Keith took great care of you, we never tire of hearing that! I hope your project went fantastic and of course if there is ever anything we can do to assist you, don't hesitate to give us a call! Always at your service, Tom Pelletier, Owner The Foundation Works"

"Ah yes, some insurance companies can definitely add some flare to the day on occasion...! Well I'm so happy to hear the happy ending, we love when the "underdog" wins and all feels right with the world! Thank you so much for taking the time to jot down your experience, I'm very proud of the results my whole team is achieving on a routine basis out there and yet it's always a pleasure to hear it freshly on a new day! All the best, Tom Pelletier, Owner The Foundation Works"

"Fantastic news on all fronts, thank you for sharing! I'm so glad for you that Keith was able to bring you good news, sometimes the messenger gets shot but it sounds like that was not the case here! Thank you again for having called us into action, we are grateful for the invite! At your service, Tom Pelletier, Owner The Foundation Works"

"Hello! Well thank you for that, we feel the same about Matt as you do and we're very proud to have him out there representing us here at The Foundation Works! As for your inspection, feel free of course to reach out if we can provide any further service for you, and thank you again for having chosen The Foundation Works, we greatly appreciate it! At your service, Tom Pelletier, Owner The Foundation Works"

"Wow, fantastic, thank you so much on behalf of our whole team! I love hearing that from start to finish, you were pleased all the way, I will certainly be sure to pass this on to all of the individuals that brought that about for you! As we've grown, we've continued to strive to always be a little better, then a little better than that, and so on, so your words come as validation that we are on the right track! To be added to your "recommendations for life" category is an honor we greatly appreciate! Always at your service, Tom Pelletier, Owner The Foundation Works"

"Hello there! Thank you so much for having brought us out to have a look, I'm happy to hear that we were able to being you good news! While we are so very appreciative of being busier than ever, it is always nice to be able to let someone know that their foundation does not need improvement! At your service, Tm Pelletier, Owner The Foundation Works"

"Hi there! I'm always glad to hear that my team is providing the exact service that is needed out there, minus any scare tactic nonsense that unfortunately is quite prevalent in the trades. However, with the alliance of a service like Angie's List, I truly believe the smarter companies will rise to the occasion of working towards being better and better and better as time goes on, which is win-win for everyone, including of course the consumer! Thank you so much for having had us out, glad we were able to bring you good news! At your service, Tom Pelletier, Owner The Foundation Works"

"Hello! Well that's great, we love to hear that, and the team had fun bringing the place together...no doubt that the place was ready for major surgery when we started! In that 95% of the 1000's of foundations we correct each year were built between 1880-1960, this IS what we do! Thank you again for having us out, as well as for taking the time to sing our praises, we are grateful for having been "put on your team", see you on the next one! Onward and Upward, Tom Pelletier, Owner The Foundation Works"

"Hello! Well thanks so much for your kind words, we know the great work of Keith and John's team and yet never ever get tired of hearing about it! I hope your move-in to the new place is smooth sailing all the way, thank you again for having put us to work in the direction of making your new house into your new home! At your service, Tom Pelletier, Owner The Foundation Works"

"Hi there, Always glad to hear that a client is happy and that all went well, thank you for letting others know and of course thank you so much for having brought us out to improve your home for you, we very much appreciate it! At your service, Tom Pelletier, Owner The Foundation Works"

"Hello there! Thank you for taking the time to acknowledge the service we were able to provide, we will of course be at the ready if and when the time comes that you would like to have those foundation issues addressed. Prioritizing repairs and planning for others is a logical approach; in the meantime, we'll keep doing what we do and when you are ready, just let us know! At your service, Tom Pelletier, Owner The Foundation Works"

"Oh hi, wow, that's great, thanks! Well a flat lot mid-century era home in North Hollywood does usually stand a pretty good chance of NOT needing us, but I'm glad we were able to come out and validate that fact for you! Thank you for taking the time to chime in here, we do really appreciate having been invited into your home! Always at your service, Tom Pelletier, Owner The Foundation Works"