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Modern Roofing Inc

Roofing, Gutters, Finished Carpentry and Woodworking,

About us

Modern Roofing was founded in 2000 by Mario Tudela, it was incorporated in 2003. Modern employs their own crews there are no subcontractors or day laborers. We maintain the highest level of industry standards to ensure complete customer satisfaction. Modern Roofing has worked diligently to provide a safe work environment and is OSHA compliant. Job sites are monitored daily by qualified Project Managers. We also employ a fully staffed office each are knowledgeable and readily available to assist you. We offer several financing programs. Serving customers in Southern California and California's Central Coast. Showroom locations: Los Angeles County - 2325 Victory Blvd #13, Burbank, CA 91506 Phone: (818) 843-5050 Fax: (818) 843-5058 Orange County - 1400 E. Katella Ave #229, Orange, CA 92687 Phone: (714) 584-7663 Fax: (714) 922-6110

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Roofing - Re-Roofing, New Construction, Inspections, Leak Repairs, Metal Roofing, Repairs, Maintenance, Tile Roofing, Wood Shake Roofing, Copper Roofing, Gutter Installation & Cleaning, Copper Gutters, Insulation, Skylights, & Solar Powered Attic Fans.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
9%
3
5%
2
5%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.5
responsiveness
4.4
punctuality
4.5
Showing 201-211 of 211 reviews

Sylvia F.
08/2012
5.0
roofing
  + -1 more
quite well
Description of Work: repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Modern Roofing Inc
Thank You For your Feedback! We look forward to working with yourself and/or your friends in the near future! 1-800-NEW-ROOF

NICKEY S.
08/2012
4.0
roofing
  + -1 more
very quickly
Description of Work: job was to inspect roof. He arrived late, altho he did call. It was after dark and he insisted he could properly inspect. He applied a few minor tasks - secured a few shingles, etc. Inspection completed in less than 1/2 hour. He was very nice.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$150

Response from Modern Roofing Inc
Although, it has been some time, I wanted to make sure we thanked you for taking your time to write us this great review! We take pride in the level of customer service we provide to our customers, and seeing reviews like these makes us happy as well. Thank you again.

Leslie L.
05/2012
5.0
roofing
  + -1 more
Description of Work: We did a call for estimates and received 3. Modern Roofing was very prompt at responding to my initial email for an estimate and scheduled someone to come out to the house very quickly. We selected them for service and were told that they'd get back to use when

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,900

Rohan W.
12/2011
1.0
roofing
  + -1 more
Refer box above
Description of Work: When I think of Modern Roofing, Two words comes to mind: UNPROFESSIONAL & FLAKES I contacted Modern Roofing on October 21 (almost 2 months ago), to obtain an estimate on some roof repairs at my property in Southern California. I was contacted by phone the next day, with an estimate covering all repairs required and a request for a $250 deposit, which was promptly paid by credit card. This was followed by a faxed estimate detailing all the work that needed to be done. When I queried as to when the repairs were expected to be completed, I was informed that the repairs would be completed within two weeks. I checked with my tenenats two weeks later and was informed that absolutely no work had been done, nor had anyone from Modern Roofing contacted them. I called Modern Roofing to inquire and was informed that they are swamped with work and that the weather at the time did not help but the would get to it in about a week.. Since the work had not been completed and I had not heard from Modern Roofing, I called them on November 28 and informed them that it was a whole month since we gave them the job and that I was unhappy about the delay and, again, inquired when they expected to complete the repairs and they stated that they will get to it on December 2.. Since I had not heard from Modern Roofing nor my tenants, I called Modern Roofing on December 3 and they stated that they had scheduled the work to be done on December 2 but the tenant had re-scheduled it to December 7. I called my tenant on December 8 and was informed that Modern Roofing DID NOT SHOW UP, nor had they called and offered and explanation. I called Modern Roofing on December 9 and left a message for someone to call me back with an explanation. I received a call back on December 11 from Modern Roofing, stating that the repairs could not be carried out as planned as they now estimated that the entire roof needed to be replaced. When I inquired why I was informed of this now and not when the original estimate was given to me on October 22, they could not respond. I plan on reporting this company to the licensing authority and am hoping that others will learn from my experience with Modern Roofing. THIS IS DEFINITELY A COMPANY THAT SHOULD BE AVOIDED.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Modern Roofing Inc
It is customary to have a Project Manager survey all new contracts, whether the scope of work indicates a reroof or repair. The Sales Consultant had no way of knowing that underneath the Decra tiles (metal roof system) the existing wood shake material (shingles) were still in place. Given the condition of the roof and according to industry standards and building codes we could not perform the repair as outlined in the scope of work. We are an honest hardworking company that works hard to maintain the integrity of our workmanship, we did not want to take his money for a repair that we felt would not be withstanding. Therefore we requested the Sales Consultant contact the member to discuss a more appropriate action of addressing the existing roof surface. We would have welcomed the opportunity to speak with the member and explain his options based on our findings, when he contacted the office on 12/12/11. However he only called to verify Modern Roofing's contractor's license and request his deposit refund. We apologize for the inconvenience, the contract has been canceled and all funds paid on this account will be refunded to the customer.

Lawrence A.
10/2011
5.0
roofing
  + -1 more
Couldn't have gone better
Description of Work: I had a leak in the roof. Ernie can out, exactly at the time promised and inspected the area of the leak. He could find no reason for the leak and thought maybe it was caused by water running down and through an attic vent. He throughly inspected the tiles and sealed all areas that could pobbible be at fault. The cost for this was NOTHING. Do they come any better than this? I donb't think so. Modern Roofing gets my vote and any refers that I can give to them. Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy L.
12/2010
1.0
roofing
  + -1 more
Bad
Description of Work: Made an appointement two days ago. No show, no call. I called the office four times and finally the guy call back and said he won't be able to make it.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from Modern Roofing Inc
I appreciate your feedback. Without the knowledge of how Modern Roofing Inc. can better provide customer service obviously we are without knowing. Customer service has always been and remains a priority within the structure of the company. However, with respect to your comment, we have taken specific steps by mandating new policies and/or procedures that I am confident will ensure each call is being closely monitored, appropriated and that all proper follow up measures are being followed. Thank you again Mario Tudela Owner

Pamela K.
12/2010
2.0
decks, roofing
  + 0 more
It didn't.
Description of Work: This was a frustrating waste of time. I called them and emailed them our 1 page list of specs for a new energy-efficient roof and deck (which sits over part of the roof), and Ernie Moscoso came out on 8/5/10. We liked Ernie and were impressed by his roofing knowledge. but a week went by, then another week, then another week, and still Ernie didn't send us any estimate. I emailed and phoned Ernie several times to follow up, and a couple times he emailed me back that he was still working on the estimate. Once or twice he didn't respond. he never said his company didn't do decks - after all, they have a B general building license, as well as a C39 license for roofing. I persisted, and spoke to the owner, Allison. She was professional, and tried to rehabilitate her company's reputation with me. I spoke with her several times and she followed up with Ernie and finally told me he had lost our file, and claimed he hadn't gotten my emails (although I had gotten responses from him, and it didn't matter anyway, the point was that he never got us the estimate). Allison ended up sending Mike on 9/4/10, and he then told us that the couldn't bid the deck part of the job, and could only bid the roof part. Since we wanted one contractor to do and coordinate both parts of the job, since the deck sat on part of the roof, this wasted even more of our time. Why didn't the person who took my call tell me they didn't do decks? Why didn't Ernie? Why didn't Allison?

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from Modern Roofing Inc
I sincerely apologize for the miscommunication that occurred surrounding your roofing project. I have met with my sales team and project estimators to ensure that this will not occur in the future. It was unfortunate that it was not discussed or determined early in the conversation that a request to build a deck was also to be included into the overall estimate. However this has been a learning tool for the sales team and how the customer's perception of the B-license is assumed when bidding a roofing project. I appreciate your time and your feedback. Thank you Mario Tudela Owner

Iftekharul C.
11/2010
5.0
roofing
  + -1 more
I did not use them.
Description of Work: At the end, I did not hire Modern Roofing as their price was higher. Although, it is possible that the higher price was due to better materials, such as using synthetic felt. However, Mike Donnell was very professional and took a lot of time explaining in details all the steps involved in putting a new roof and the materials to be used. He has a great sense of humor. He is very knowledgeable about worldly matters and I had a great conversation with him about global warming.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Modern Roofing Inc
Thank you for your recent member comment. Although Modern Roofing was not able to assist you in your last home improvement project. Please contact our office if we can provide services for any of your upcoming projects. I'll look forward to hearing from you. Thank you Mario Tudela Owner

Joanne J.
08/2010
1.0
roofing
  + -1 more
see above
Description of Work: i don't know how this company stays in business. Although Ernie, the estimator, seemed nice, my small job fell way low on his follow-up list. I had to finally call his supervisor to get any response. Although Allison, the supervisor, did return my calls, I think they underbid my job and didn't want to have to honor the bid. They were scheduling my job 3-4 weeks away. It was a thoroughly frustrating experience and I would never recommend this company

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Modern Roofing Inc
I'm sorry things worked out the way they did. Although, it has been some time since this occurrence, Although, it has been some time, I wanted to make sure we thanked you for taking your time to write us this great review! Thank you again.

Bill P.
07/2009
5.0
roofing
  + -1 more
Outstanding.
Description of Work: Removed old roof on multi building project, and re roofed. included several flat areas and steep pitch areas. On Fess Parker's Wine Country Inn & Spa in Los Olivos

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85,000

ANGELA H.
04/2007
5.0
roofing
  + -1 more
unknown
Description of Work: A tile fell off while my house was being painted, and he came right out and fixed the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

2325 W Victory Blvd # 13, Burbank, CA 91506

www.modernroofing.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Finished Carpentry and Woodworking,
Skylights,
Insulation,
Unfinished Carpentry,
Roof Cleaning,
Gutter Cleaning,
Decks and Porches,
Solar Panels

FAQ

Modern Roofing Inc is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Modern Roofing Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Modern Roofing Inc offers free project estimates.
Yes, Modern Roofing Inc offers eco-friendly accreditations.
No, Modern Roofing Inc does not offer a senior discount.
Yes, Modern Roofing Inc offers emergency services.
Yes, Modern Roofing Inc offers warranties.
Modern Roofing Inc offers the following services: Residential & Commercial Roofing - Re-Roofing, New Construction, Inspections, Leak Repairs, Metal Roofing, Repairs, Maintenance, Tile Roofing, Wood Shake Roofing, Copper Roofing, Gutter Installation & Cleaning, Copper Gutters, Insulation, Skylights, & Solar Powered Attic Fans.
Ask for details

Contact information

2325 W Victory Blvd # 13, Burbank, CA 91506

www.modernroofing.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed