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M&M Custom Flooring

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Experience the M&M Custom Flooring difference. Exceptional craftsmanship, affordable pricing and guaranteed results have been M&M Custom Flooring's commitment for over 25 years. Based in Burbank, California, our local staff and hands on owner work closely with homeowners and home builders to deliver the very best flooring solutions available. We respect both you and your home and look to create an experience that is less stressful and more enjoyable. Your complete satisfaction is our number one priority. Contact us today for your free estimate and let’s talk about your dream floor. Also serving Venice, Culver City, Beverly Hills, CA.

Business highlights

36 years of trusted experience

Services we offer

FLOOR COVERING SALES AND INSTALLATION: Hardwood flooring, carpet, laminate, linoleum, and LVT waterproof floors. DUSTLESS SAND AND REFINISHING: Custom staining MOLDINGS: Crown, base, and shoe. STAIRS: Treads & risers. New subfloors, subfloor repair. MOISTURE & SOUND BARRIERS. VISIT OUR WEBSITE FOR MORE DETAILS

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 176-197 of 197 reviews

Ty K.
06/2016
5.0
flooring contractor
  + -1 more
unknown
Description of Work: M&M refinished our hardwood floors in the front room and hallway. The floors look wonderful. The stain matches the bedrooms very closely, which we did not have refinished. They were prompt, efficient and kept everything as clean as possible. We would definitely use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dara H.
01/2016
5.0
ceramic tile, floor cleaning, flooring contractor, hardwood floor
  + 2 more
.
Description of Work: Removed carpets, leveled floors, installed new engineered hardwood. Sanded, stained and finished other floors. |Cleaned and re-grouted old bathroom tile -- only part of job that wasn't stellar (but that may be due to age of tile -- grout didn't come as clean as we were hoping it would). |The old floors under the carpets needed a lot of work to install new flooring and Daniel and his crew were fantastic at explaining the work to be done and the options to get the floors right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Cynthia Y.
01/2016
5.0
carpet installation
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,865

Adalberto M.
01/2016
1.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: I needed wood flooring installed in a small room (140 Sq ft). They told me that this job is to small and not worth there time. If they took the job they would charge me some outrageous labor fee. To there credit I could not find a contractor that would take my job, very disappointed in the Angie's List contractors. I ended up doing the job myself 3 months later as I did not have time to do it when I was searching for a contractor therefore my reason for wanting to hire someone to do this very simple job. Again disappointed in Angie's List Contractors.

Rating CategoryRating out of 5
value
1.0


Response from M&M Custom Flooring
I am very sorry you felt you were not able to find a contractor willing to do your installation. I know it is frustrating when things do not work out as planned when you are trying to get work done. I would like to share a few things with you. First and foremost we never have, or ever would tell someone their job is too small. We have done many jobs smaller than the one you have described. We do try to treat every job and every estimate as if it were our own home. Yes, we do have a minimum charge for obvious financial reasons, but from having researched this ours is quite fair. One thing we do not do is install material purchased from another company. If that was the case than yes, we would have had to pass on your job but not because of the size. I am sorry if there was any miscommunication and I wish you good luck on Angie's list in the future

Michael L.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Ripped carpeting out, replaced with new flooring that matched existing. They also custom made. stair treads to look distressed and to match existing flooring. Looks fantastic!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Madelyn R.
08/2015
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Assessed, measured, discussed,Quoted price. Mike was fantastic. Price well out of my range. I must re-access how much I want to do for a filthy tenant. |Cadillac care is NOT in her future. Will consider sanding one layer of badly damaged oak flooring and putting on a hard pet-impervious liquid finish to last until she moves out with her three untrained dogs.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,303

Jennifer A.
08/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Had M&M come and look at a problem we were having with our existing flooring. He was probably the most honest of any of the people that came and look at it. He couldn't help us in the end, but I wouldn't hesitate to call him again if I had another job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria B.
07/2015
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

L A R.
07/2015
4.0
flooring contractor
  + -1 more
unknown
Description of Work: Floor looks beautiful but they failed to paint the toe molding and I had to hire a painter to finish the job. |I was disappointed because of this.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from M&M Custom Flooring
I am so happy you are pleased with the way your floors turned out. I thought they looked wonderful myself and was very happy with the out come, as you were. I am sorry that you were unhappy with the base shoe not being painted. It was, however, clearly stated in the actual work to be done contract, that we install primed white base shoe. This allows you to paint it whatever color you would like. I do wish you had said something at the time of my installing your floors so I could have addressed the issue with you at that time.

Jon T.
04/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: Sanded and refinishing of family room, hallway, and 2 large bedrooms. More beautiful than I ever imagined!! Professional from start to finish. Very little dust, equivalent to not having dusted in a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Christine M.
02/2015
5.0
flooring contractor
  + -1 more
unknown
Description of Work: I needed a repair that wasn't the type that they do but they took the time to refer me to someone that did it and even gave me the contact info and my floor looks great!
Rating CategoryRating out of 5
Yes, I recommend this pro

Sergio G.
01/2015
4.0
carpet installation, flooring contractor, woodworking
  + 1 more
unknown
Description of Work: Ripped out bad pergo flooring and prepped and installed new carpet in one rom. Casey and Mike and installers were all great. My only issue was when Mike gave estimate and I asked him about removing and replacing the base moldings which were old and all chipped he suggested instead I just paint them myself. I did this and regretted it. I had the beautiful new carpet in and the old moldings looked terrible. I ended up calling and having two of their guys come out to take out and replace them with new moldings. Was an extra 500 expense and made me nervous having that work done with the expensive new carpet in. They did do a great job though of changing them out without any damage to the new rug. Also no Angie's list discount. Despite these small issues It was very easy and pleasant working with them and I will probably use them again in the future.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mary C.
12/2014
5.0
flooring contractor
  + -1 more
unknown
Description of Work: They refinished floors in my 1931 arts & crafts style home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Jennifer M.
10/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Mark S.
10/2013
5.0
flooring contractor
  + -1 more
Well
Description of Work: We had a small amount of water discoloration under our washing machine but he advised us to do nothing and did not charge us for his estimate. Very informative, honest fellow

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jacqueline C.
01/2013
5.0
flooring contractor
  + -1 more
no complaints. went well.
Description of Work: floors look great! very professional and very little dust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Eleanore V.
11/2012
5.0
flooring contractor, hardwood floor
  + 0 more
See above.
Description of Work: The two things that most describe Mike McMillan, owner of M& M Custom Flooring in Burbank, CA, is his work ethic and integrity. I first met Mike back in 2010 when I purchased my first home in Altadena. Being that the house was a foreclosure, it came with several problems after sitting empty for almost two years. Mike was one of four vendors I contacted to fashion a bid to install Brazilian Cherry wood floors in the house. Of all the vendors, Mike was the only person to ask if he could cut into the old carpet to see what was underneath the floor to better access the job. As a result of his focus on detail he found out parts of the sub-floor needed to be replaced, including the plywood. The most troubling problem was that the concrete slab floor in the master bedroom., which was an additional was not leveled. It was off by two inches. He also wasn’t sure that the wood could be installed without proving a source of ventilation. I realized at that moment that maybe I was taking on a project that was too big to manage. Despite all the deficiencies, Mike assured me he could work with me and resolved all the problems associated with the floors in the house to get the project done. After seeing all the estimates I went with Mike, even though he was a bit more expensive than the other vendors. Overall, I felt he was honest with his recommendations for the project and would get the job done right. The project overall took almost two years to complete from start to finish. It took that long because of delays related to my contractor and serious problems we had with the manufacturer of the wood. Mike became an advocate for me when after receiving the wood for the install he determined it was inferior in quality because the milling process was distorted. He spoke directly to the manufacturer, and because of his efforts the wood was returned to the factory twice before I finally accepted a shipment that would adequately work for the install. Mike and his work crew made sure every detail was covered from the proper style of the baseboards matching the molding of the house, to making sure I was happy with the color and arrangement of the planks, to creating a custom molding for my fireplace, which looks great. As I mentioned previously, he really went above and beyond the call of duty to work with me these last few years to ensure I was pleased with the overall work. The results are truly awesome. Mike and his crew installed a beautiful hardwood floor in my house that will provide a lasting memory of elegance. Given his dedication to the customer, his integrity for the project and his work ethic, Mike truly deserves the highest rating given at Angie’s List. Thank you.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Linda S.
07/2012
5.0
flooring contractor, hardwood floor
  + 0 more
wonder
Description of Work: I had my hardwood floors refinished by M and M and I am so pleased. They were the best team, punctual, courteous and the price was spot on as I had gotten many bids on this job. I can't say enough about how wonderful everything turned out. Mike at M and M was just great to deal with. I will be using them again!! Don't bother calling anyone else, just call them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Marilyn L.
06/2012
5.0
flooring contractor
  + -1 more
I
Description of Work: Mike and other worker from M&M Flooring removed ancient carpeting a,d tacking strips around the room, and hauled the old carpet away. They then sanded and refinished the old wood floor that lay under the carpet they hauled away. They did a superb job going beyond the usual by creating a way to cope with a challenging transition from the newly finished floor to the tile floor where the two met. I would highly recommend them for their expertise and creativness. Marilyn Liebowitz

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol P.
04/2012
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol P.
09/2011
5.0
flooring contractor
  + -1 more
See above.
Description of Work: Removed old vinyl flooring, including a very convoluted combination of subfloors in the bath and kitchen. Stabilized and prepared the subfloor to properly receive the new vinyl. Daniel was conscientious and paid great attention to detail. He worked tirelessly through sweltering heat without complaint and was always pleasant and professional. His work was excellent and we would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Nathaniel W.
07/2011
5.0
flooring contractor, hardwood floor
  + 0 more
unknown
Description of Work: Mike and his guys did an AMAZING job refinishing and staining my hardwood floors. They even replaced a couple boards and thresholds that were either damaged or missing at no additional charge to the original quote. At the end of the job, I decided to pay him a bit more because I felt that he undervalued the work and deserved a bit more. I can't imagine having a better experience, and whole-heartedly recomend these guys to everyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3810 W Burbank Blvd, Burbank, CA 91505

http://www.mandmcustomflooring.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
1022049
Trade License Locale
California
Trade License Authority
California: Contractors
Trade License Expiration
12/31/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Finished Carpentry and Woodworking,
Floor Cleaning and Waxing,
Kitchen and Bath Remodeling,
Window Treatments,
Excavating,
Drywall

FAQ

M&M Custom Flooring is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 3:00 PM

Tuesday: 9:00 AM - 3:00 PM

Wednesday: 9:00 AM - 3:00 PM

Thursday: 9:00 AM - 3:00 PM

Friday: 9:00 AM - 3:00 PM

Saturday: 9:00 AM - 12:00 PM

M&M Custom Flooring accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, M&M Custom Flooring offers free project estimates.
Yes, M&M Custom Flooring offers eco-friendly accreditations.
No, M&M Custom Flooring does not offer a senior discount.
No, M&M Custom Flooring does not offer emergency services.
Yes, M&M Custom Flooring offers warranties.
M&M Custom Flooring offers the following services: FLOOR COVERING SALES AND INSTALLATION: Hardwood flooring, carpet, laminate, linoleum, and LVT waterproof floors. DUSTLESS SAND AND REFINISHING: Custom staining MOLDINGS: Crown, base, and shoe. STAIRS: Treads & risers. New subfloors, subfloor repair. MOISTURE & SOUND BARRIERS. VISIT OUR WEBSITE FOR MORE DETAILS

Contact information

3810 W Burbank Blvd, Burbank, CA 91505

http://www.mandmcustomflooring.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 3:00 PM
Tuesday:
9:00 AM - 3:00 PM
Wednesday:
9:00 AM - 3:00 PM
Thursday:
9:00 AM - 3:00 PM
Friday:
9:00 AM - 3:00 PM
Saturday:
9:00 AM - 12:00 PM