LAURIE'S FLOOR COVERING

unknown

I never received an estimate from them. I think the lady I dealt with didn?t want to do the work since the job was too small for her. She is on the west side and I think she didn?t want to come out all the way here to get the work done since it would be far for her. She was very polite and nice. She took the measurements and said that she would send the estimate to me online. So I called them, but I never got a phone call back from them. My interaction with them was good, but they never followed up with an estimate. I would not use them again.

The owner had an appointment to evaluate the work at our home and provide a quote. He called about 15 minutes late to say he got lost and asked if we still wanted him to come. We did. He actually made it to our driveway and then called to say it was too hard to find our house, he was late for another appointment and was cancelling. Pathetic. If a pizza guy can make it to our house for a $20 purchase, you'd think he would make an effort for an order in the thousands.

We were purchasing linoleum and carpeting for a house we were selling. Very helpful, & very knowledgeable saleswoman. From the information she was given, she made several suggestions. All her suggestions proved to be "right on" when pricing, quality and look in the house were evaluated. Installation was prompt, on time, and the quality of the actual installations were excellent. Installers were professional, friendly and made decisions in the installation that added to a coordinated look. Very pleased with the entire experience. We have used Lauries for years and this has always been our experience.

We chose Laurie's because of their wide selection of eco-friendly floor coverings, but due to the uneven nature of our floor we were unable to choose a truly eco-friendly product. Tish in the sales room was extremely helpful, pointing us to cork flooring that we found very interesting but ultimately didn't work for us. The estimate was made promptly by the owner, who also gave us a personal recommendation for a cabinet maker, that we needed for our antique home. The flooring was installed within a week of our making a choice. Installation was courteous and prompt. There were a few areas that may have taken a little more attention, however, the cement floor was so uneven as to prove a serious challenge for any installer.

From helping me pick the vinyl/carpet to the end of installation this contractor was totally professional and worked fast (they laid the carpet in 2 days and I have lots of stairs). I am very happy I picked Laurie's Floor Coverings to redo my home.

Nice work by the installer. Sub floor was uneven concrete that needed to be leveled. Denser under pad was used as recommended by the flooring company owner.

We were very pleased with this company. You knew you were working with real people that were proud of their work. The process consists of: visiting their showroom to select from hundreds of top quality samples, and take some home to evaluate them. The owner then comes out to discuss installation and work up an estimate from the flooring you have selected. A full quotation for all aspects of the job is submitted to you for consideration. The materials are ordered and then their own people do an expert installation, with every attention to detail (ie. walls/floorplan not square/straight, cutouts for existing molding, framing the fireplace, etc). Their main installer (Nick) has been with the company 18 years. The whole process (quote, onward) can take several weeks total, but the results are worth it. We couldn't be happier.

Mr. Laurie came out, personally, after the first phone call. I was very impressed with his effort and his professionalism. I've yet to pick a carpet so I have no price as yet. That will be forthcoming. However, he has already given me an idea of sf price, based on what I want.

I HAVE USED THIS COMPANY FOR OVER 15 YEARS, AND THEY ARE GREAT. THEY ARE ON TIME, WORK NEAT, CLEAN, AND WORKMANSHIP IS EXCELLENT. IF FOR ANY REASON THERE IS A PROJECT FLAW, THEY WILL STAND BEHIND THEIR WORK.

THEY WERE GREAT. THEY WERE ON TIME. THEY GAVE IT TO US AT THE PRICE THEY QUOTED TO US FOR THE CARPET INSTALLATION. THE QUALITY OF THE WORK WAS VERY GOOD.

THE TWO MEN WERE VERY GENEROUS AND VERY WELL EXPERIENCED. THEY KNEW EXACTLY WHAT TO DO. THEY NEED MORE PROFESSIONALISM.