Kika Woodworks

Richard, of Kika Woodworks, is an extremely poor communicator. That should have been our first clue. He failed to show at the time he agreed. Then, he wouldn't return phone calls. His installation work was sub-par. He created gap and level issues that any elementary school child could have done better. The work was unsupervised by Richard. He's typical of many companies today--take the job, and then send in your substandard worker(s) who are wholly unsupervised to do the actual work. He failed to ensure that the floor was installed correctly, and left substantial gaps. In areas along the perimeter of the floor where there are obstructions (e.g., a wall mounted heater) he skimped on any detail work, leaving substantial voids. Even our general contractor was unimpressed and felt very bad as he had recommended him...never again he told us. For the refinishing work he failed to block off areas that were not to be sanded, resulting in substantial contamination throughout the house. Moreover, he refused to take responsibility for this mess and simply would not return phone calls. But he was certainly quick to send out an invoice, demanding instant payment! I'd rather drag myself along a floor of broken glass than to deal with Richard and Kika Woodworks ever again. We have so many hardwood floors on various properties so we are always in need of professionals--but this guy is simply worthless. He's irresponsible, can't stay on schedule, does inferior work, but wants to be paid immediately. Avoid at all costs. I have installed solid hardwood floors myself and know how it should be done. This guy simply doesn't care.