Hard Hat Rooter & Plumbing

Plumbing, Drain Cleaning, Water Heaters,

About us

We are committed in providing the best service at a competitive price. We have been serving the greater Los Angeles communities for over 25 years. Our employees are well trained and are ready to satisfy all your plumbing needs. We have 3 trucks out on the field to provide fast service. We offer estimates over the phone and in person. We are Green Plumbing accredited.

Business highlights

31 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Drain Cleaning, Camera Inspection, Water Heaters, Hydro Jetting, Trenchless Piping, Copper Re-Piping, Tankless Water Heaters, Circulating Pumps, Earthquake Valves, Perma Lining, Pipe Bursting, & Plumbing Repairs

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa


Photos of past projects

Reviews

4.9448 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 426-448 of 448 reviews

elisa L.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I contacted this business and was pleased with their professionalism. I ended up using a local plumber due to a better offer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christopher P.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced old lead pipe from the house to the city (permits included in the price). Their estimate was far below plumbers that were not listed on Angie's List. They arrived on time, were cordial and quick. I would absolutely call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

jacob G.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new water Heater, up to code bracing and replace bathtub spout and water valves. Great job, very neat and clean.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Harlan P.
10/2013
5.0
plumbing
  + -1 more
On time , fixed the drain.
Description of Work: Fixed a broken drain pipe under the sink.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

AMY D.
08/2013
5.0
plumbing
  + -1 more
He's terrific.
Description of Work: Fixed water heater. On past occasions he has fixed leaking pipes and toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

CHRISTINE C.
04/2013
5.0
plumbing, drain cleaning
  + 0 more
He did a great job!
Description of Work: He redid about 75 feet of plumbing out to the street that was getting plugged up by roots. He did it trenchless -didn't have to dig up the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Carolyn C.
03/2013
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

david G.
02/2013
4.0
plumbing
  + -1 more
We hired someone else
Description of Work: My hot water heater had a leak and we needed new one. All his reviews were great, so I called. He was unavailable to meet w us the next day, so we made an appt for the following day; he was prompt. Although he may do excellent work, he was not helpful in the way I needed. I was hoping that he would explain the prob, explain my options, offer his opinion, but he was very brief and declarative in our experience. Getting full information from was very difficult, and he pretty much didnt offer anything up. He said he wasn't "pushy", which is very true. But it was also kinda like pulling teeth for me to get anything useful from him to compare and contrast, so I could make an informed decision. Then, he seemed bothered when I asked about permits, saying that what he had quoted me didn't include permits, that if I wanted it find with permits it would be 100-150 dollars more. So basically, he quoted me a price that didn't include permits, wasn't going to ever mention that, and felt no obligation to even mention this to me. So it became clear he and I were not a good match and I hired Fast Water heaters instead. I found them through Home Depot; I highly recommend Fast Water Heaters.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0


Cathleen C.
02/2013
5.0
plumbing
  + -1 more
Great experience
Description of Work: Rafi is A+ Highly recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Cecil D.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
great
Description of Work: Clean drain lines,cut and Install clean out cap. Raffi was very polite. Did a great job and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

gary J.
12/2012
5.0
plumbing
  + -1 more
excellent
Description of Work: repaired and secured 2 toilets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

cindy S.
12/2012
5.0
drain pipe
  + -1 more
see above
Description of Work: I have a major leak to my main water pipe to the house. In desperation to get this fixed, we hired the first company that gave us a quote. I called Raffi to cancel the appointment for tomorrow. He was great and I'm sorry I am not using him now. He gave me a lot of information about what type of materials should be used and what to watch for with the company hired. Even though he did not have the job, he was concerned about everything being done correctly, and I've never met him. If you are looking for an honest trustworthy person, please give Raffi a chance. I will be calling him for sure the next time I am in need of plumbing service.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK F.
11/2012
5.0
sewer cleaning
  + -1 more
unknown
Description of Work: My drain problem was a little more complex than a normal clog. Raffi made two trips out to my house and the drains are clear... very happy with his service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Veronica B.
11/2012
3.0
plumbing
  + -1 more
Would not use again
Description of Work: Plumber called me 15 minutes before he was supposed to show up and said he was going to be 30-45 minutes late, I let my employer know that I would be late but now I have to wait even longer for him to get here? I had to reschedule and felt over charged for the parts, he did not stay two hours.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$150

Response from Hard Hat Rooter & Plumbing
Ok, first of all, the customer bought an Angie's list special that was 2 hours for $99, and upon appointment availability. I made an appointment with the customer. The day of the appointment, I was running late with other work. I called the customer told her I was gonna be late and we should reschedule. So we reschedule for Saturday. On Saturday, I was on time, installed over $60 of parts, (Toilet fill valve, toilet flapper, shower stem). I finished the work within one hour. The customer didn't have anything else to be repaired around the house, so I was finished. Now, if i finished the work early, why do i deserve C or a D? The work that i did, should have cost the customer more then what she payed.

peter L.
08/2012
5.0
plumbing
  + -1 more
work was performed as requested
Description of Work: cleared kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Stephen C.
08/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: We discovered the water line from the meter to the house had broken on a Friday night. The city came out to turn off the water at the meter. Raffi sent one of his crew over when we called on Saturday morning. He found the leak in the original 1956 galvanized line. Raffi came over to help his guy and later worked out a temp line with a garden hose so we would have water. Raffi then told me to go ahead and get other bids, took measurements and later called with his bid. I went with California Green and Raffi's bid because it was fair and I just trusted the guy. He was real interested in solving the problem and explained everything he was going to do and why. The workmanship was superb. Excellent soldering and the great job cutting the concrete. I will use him again if I need plumbing and will recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
02/2012
3.0
drain cleaning
  + -1 more
no work done.
Description of Work: They said that they do not come to Santa Monica as listed on their website and on Angies' List.
Rating CategoryRating out of 5

Christian S.
01/2012
5.0
plumbing
  + -1 more
Job was flawlessy executed.
Description of Work: Raffi took the bricks and old gas lines out of our fireplace and, exactly per our instructions, installed a new gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Gary M.
10/2011
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
See above
Description of Work: Raffi previously installed an earthquake valve and gave an estimate for additional work involving gas lines and leak testing. I contracted with him to do that work, which was signed off by the inspector today. I can tell that Raffi works hard to do it right and takes pride in his work; he and his men were clean, punctual, courteous, professional, and above all did the job right. I will definitely call him again next time I need plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Cathleen C.
04/2011
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: We were very pleased by Raffi's responsiveness and professionalism. We needed his help to clear the nasty kitchen sink clog on a Saturday and he was here within 2 hours of calling him! As far as we are concerned, California Green Plumbing is our new go-to plumber!! You won't be disappointed if you call them!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellerey G.
03/2011
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Raffi came out in the rain to our house within an hour to fix our clogged sink - wow! Very professional and excellent service! I would highly recommend Cal. Green.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
12/2010
5.0
plumbing
  + -1 more
it could not have been better...
Description of Work: spent alot of time completely checking out the problem, went under the house and repaired two pipes, added a part in the toilet tank Raffi was on time, very proffesional to deal with, he is excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marlene S.
12/2010
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Great!
Description of Work: I called in the evening and told Raffi that the city gave me a notice that I had a water leak and needed to fix it as soon as possible. I am a senior citizen with limited income so I was very nervous. While trying to decide who I would call I noticed his business hours go to 11 pm and other plumbers office hours were to 5 or 6 pm making that convenient for me as I did not have to wait until the next day to call. Raffi asked me if I needed him to come right out or if I could wait till morning. It was reassuring to know I could reach him at night in case of emergency and I told him that he could come in the morning. He came out exactly on the agreed time and did troubleshooting. I went around with him as he was checking things out and I realized that he was he was giving me numerous and valuable tips on how I could save money and other improvements and benefits to me rather than try to sell me on services and equipment I don't need. For example, he advised me on where to purchase water saving toilets and discussed the style and choices. It was a great experience as he made me feel like a family member. I felt he cares about his customers and their satisfaction. Over the years the outdoor faucets became difficult or impossible to turn. One pipe came away from the wall when trying to turn on the water. Raffi tested them and his crew replaced the "hose bib" all around the house with a new lever style that is much easier on your hands and wrists. Instead of turning the handle multiple times to turn water on or off, you just move a lever. The front faucet and old galvanized water pipe from house shut off valve to the meter at the curb had leaks and were replaced to solve the problem. His crew came out and dug a trench about 18-24 inches deep and installed a copper pipe at the bottom, from the house, under the sidewalk and to the meter at the curb. They soldered the connections at the joints. Then they replaced the dirt and put back the mulch and stepping stones. Everything was meticulously prepared before and cleaned up after - you would never know that they did any digging. The front faucet area was installed with additional connectors for an irrigation system and a pressure regulator. Then they tested everything. His crew checked under the house for leaks and will be replacing my hot water heater in the future. He installed an earthquake automatic shutoff valve onto the gas line to save me from having to find a wrench and turn off the gas in the event of an earthquake. I need more plumbing work and am sure to call California Green Plumbing in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Contact information

416 East Cypress Avenue, Burbank, CA 91501

https://hardhatrooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
704180
Trade License Locale
CA
Trade License Authority
California: Contractors
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines,
Excavating

FAQ

Hard Hat Rooter & Plumbing is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hard Hat Rooter & Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Hard Hat Rooter & Plumbing does not offer free project estimates.
Yes, Hard Hat Rooter & Plumbing offers eco-friendly accreditations.
Yes, Hard Hat Rooter & Plumbing offers a 10% senior discount.
Yes, Hard Hat Rooter & Plumbing offers emergency services.
Yes, Hard Hat Rooter & Plumbing offers warranties.
Hard Hat Rooter & Plumbing offers the following services: Drain Cleaning, Camera Inspection, Water Heaters, Hydro Jetting, Trenchless Piping, Copper Re-Piping, Tankless Water Heaters, Circulating Pumps, Earthquake Valves, Perma Lining, Pipe Bursting, & Plumbing Repairs

Contact information

416 East Cypress Avenue, Burbank, CA 91501

https://hardhatrooter.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day