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American Flooring Experts, Inc.

2.5(
2
)

Finished Carpentry and Woodworking, Flooring Sales and Installation, Cabinet Refacing and Refinishing,

... +5 more

About us

HARDWOOD FLOORING INSTALLATION CUSTOM FLOORING INSTALLATION OF HARDWOOD LAMINATE, CERAMIC TILE. INSTALL ALL KINDS OF STONE COUNTER TOPS. WE GUARANTEE FULL SATISFACTION WITH OUR SERVICES. CONTACT THE FOLLOWING FOR ANY FURTHER QUESTIONS. JORA SINAEI (818)335-2931 americanflooringexperts@yahoo.com License info: C-15, C-54 INSURED AND BONDED

Services we offer

HARDWOOD FLOORING INSTALLATION CUSTOM FLOORING INSTALLATION OF HARDWOOD LAMINATE, CERAMIC TILE. INSTALL ALL KINDS OF STONE COUNTER TOPS.

Amenities

Accepted payment methods

Check
Financing Available

Photos of past projects

Reviews

2.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
2.0
professionalism
2.5
responsiveness
3.0
punctuality
2.5
Write a review
Showing 1-2 of 2 reviews
Sean K.
10/2024
1.0
flooring contractor
  + -1 more
BE AWARE American Flooring Experts/Jora Sinaei are scam artists. Jora is one of the 2 installers for LL who operate in the San Fernando Valley and Santa Clarita Valley. I needed flooring installed by professionals. Instead what I got was a bunch of non english speaking unskilled cheap hires who, arrived late, cut corners, damaged my painted base board, and destroyed my housemates chair, left oil stains in my driveway, left gobs of glue on my doorway, and placed several repeat plank patterns right next to each other. My poor house was used as a training ground by these folks who received no supervision from Jora. Jora said all the right things at the beginning and originally comes off a likeable guy....so he's dangerous. His exact words when I called him and his team out was "Its not my job to supervise them". He tried to pressure me into signing a satisfaction completion paperwork. Protect yourself keep you and your family away from Jora Sinaei and his group of unskilled laborers.
Description of Work: I needed flooring installed by professionals. Instead what I got was a bunch of non english speaking cheap hires who blasted spanish music in my house, arrived late, cut corners, damaged my painted base board, and destroyed my housemates chair, left oil stains in my driveway, left gobs of glue on my doorway, and placed several repeat plank patterns right next to each other. I could have done the job better. My poor house was used as a training ground by these folks who received no supervision from Jora. Jora said all the right things at the beginning and originally comes off a likeable guy....so he's dangerous. Please be careful, he is a dirty used car salesman who doesn't stand by his work or team. His exact words when I called him and his team out was "Its not my job to supervise them". He tried to pressure me into signing a satisfaction completion paperwork. Protect yourself keep you and your family away from Jora Sinaei and his group of unskilled laborers.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$11,000
Response from American Flooring Experts, Inc.
I appreciate reviews and honest feedback, but I’d like to clarify a few points in this one. The customer reported scuffed moldings, which I offered to fix at no charge. He mentioned a damaged chair but later confirmed it was fine. He mentioned oil leaks, but when I asked to see them, he stated they had already been cleaned. Our goal is to complete every job to code and ensure customer satisfaction. The only issue we couldn’t resolve for free was the customer’s dislike of the laminate patterns, which were as selected. These patterns can be similar, as that is how they are manufactured, and any changes would incur additional costs. I took the request to the company and my manager, and they stated the same – changes would incur additional costs. Having completed over 100 jobs with this crew, I know their work and stand by their quality. There was no scamming or ignored damages—just some minor scuffs and a preference for laminate patterns. Everyone has a right to share their opinions, I just ask for honesty in reviews.
stephen A.
10/2015
4.0
woodworking
  + -1 more
unknown
Description of Work: Installed 750 sq ft of hardwood flooring. Generally pleased. Billing got a little squirrelly when the installation team kept calling for final payment. The office was paid by credit card the day after installation (late morning) as agreed. Calls kept coming in several times and days later. Very annoying. That alone would make me apprehensive to use them again.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$3,300

    Contact information

    unknown, Burbank, CA 91501

    Licensing

    Bonded
    Insured
    Eco-friendly Accreditations

    LEED Accredited Professional
    Yes
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Finished Carpentry and Woodworking,
    Flooring Sales and Installation,
    Cabinet Refacing and Refinishing,
    Architects,
    Drywall,
    Countertops and Backsplashes,
    Ceramic Tile,
    Carpet Sales and Installation

    FAQ

    American Flooring Experts, Inc. is currently rated 2.5 overall out of 5.
    American Flooring Experts, Inc. accepts the following forms of payment: Check,Financing Available
    No, American Flooring Experts, Inc. does not offer free project estimates.
    Yes, American Flooring Experts, Inc. offers eco-friendly accreditations.
    No, American Flooring Experts, Inc. does not offer a senior discount.
    No, American Flooring Experts, Inc. does not offer emergency services.
    No, American Flooring Experts, Inc. does not offer warranties.
    American Flooring Experts, Inc. offers the following services: HARDWOOD FLOORING INSTALLATION CUSTOM FLOORING INSTALLATION OF HARDWOOD LAMINATE, CERAMIC TILE. INSTALL ALL KINDS OF STONE COUNTER TOPS.

    Contact information

    unknown, Burbank, CA 91501