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Sears

Appliance Sales and Installation, Auto Service, TV Sales,


Services we offer

Appliances, electronics, fine jewelry, cosmetics, home fashions, home decor, home improvement, tire & auto center & licensed business.

Reviews

3.910 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
30%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.1
value
3.7
professionalism
3.8
responsiveness
3.8
punctuality
3.7
Showing 1-10 of 10 reviews

Barbara F.
05/2017
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry A.
03/2016
5.0
auto repair
  + -1 more
..
Description of Work: ..
Rating CategoryRating out of 5
Yes, I recommend this pro
$250

Binh N.
10/2015
4.0
appliance sales
  + -1 more
unknown
Description of Work: Refrigerator purchase

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Marcia G.
08/2015
1.0
insulation, roofing
  + 0 more
I went through Sears so I didn't have to go through contractor hell. I had insulation blown in and when they did the insulation they jarred my air conditioning unit and now they won't man up and fix it. Now I have serious water damage in my pantry. Oh, we'll send somebody out in 48 to 72 hours. They sent somebody out but it was the same two guys that caused the damage in the first place. It was quick, within a week. There was some communication issues.
Description of Work: I had a new roof put on the last couple of weeks and I went through Sears.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$20,000

GERALDINE L.
09/2012
1.0
appliance sales
  + -1 more
Ordered a water heater. Was delivered and installed.
Description of Work: Water Heater. Promised same day service if ordered by 10:00 AM. Attempted to place order online at 7:30 AM. Could not. Contacted Sears via toll-free line. Requested the basic 50 gal. Model. Told Sears could not sell that model. Lie. (Installer later said he often installed this model.) Must upgrade to inteermediate model (extra $200+). Rep goes offline to complete order and arrange for delivery. Rep says, so sorry but they have no intermediate models in stock in my area...but if I upgrade to their highest grade water heater, I could have it that day. So I agreed. Then we were to wait for a call. Finally at 2:00 PM, called Sears again. Told I had not ordered early enough. Lie. Then told Sears had not transmitted order on time. Then told delivery would be the next day. Lie. Long story short, took them 4 days to deliver. AND I was up sold twice... Installer confirmed them had basic and inter models in stock. AND I had to decline extended warranty plan 3 times (the first time the rep had 'automatically' added it to my order!) Called Sears customer service. No satisfaction, really. Increased cost! 4 days off work waiting for the thing. Would not have been so bad but b/c w/h broke, and had to turn water off at street, we had no water in the house! Refrigerator just went out. Guess what store we did not go to!

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,500

Alison C.
07/2012
5.0
tv sales
  + -1 more
We never had any problem with them and we have always had excellent service with them.
Description of Work: We bought a TV from Sears.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria Elena R.
04/2012
5.0
appliance sales
  + -1 more
We go to Sears to buy appliances.
Description of Work: We went there last week.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

J Patrick S.
02/2012
5.0
appliance sales
  + -1 more
.They were the best priced that I found and quickly delivered my appliances.
Description of Work: .I purchased a stainless steel dishwasher and refrigerator from this store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

MARY K.
12/2008
4.0
auto repair, car tires
  + 0 more
I popped the tire and I went back there to get it replaced because it was covered under a warranty. I was under some pressure to get it done and go about my day. I got a little frustrated because of the amount of time it took, but the guy in charge who helped me resolved the issue quickly.
Description of Work: I bought some Michelin tires the last time I visited this (Sears) location.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

05/2005
4.0
lawn mower repair
  + -1 more
SEARS WAS NOT ABLE TO REPAIR THE LAWN MOWER, HOWEVER, THEY DID GIVE US AN ESTIMATE FOR REPAIR and RECOMMENDED A NEW MOWER SINCE THE ESTIMATE WAS ALMOST $200 WITH NOT ONLY WHAT WE THOUGHT WAS WRONG BUT ALSO THE ADDITIONAL REPAIR IT NEEDED. OVERALL EXPERIENCE, BESIDES HAVING TO PURCHASE A NEW MOWER, WAS GOOD.
Description of Work: TOOK THE CRAFTSMAN LAWN MOWER IN FOR REPAIR BECAUSE THE BACK WHEEL & A SIDE AREA CAME OFF DURING MOWING.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$65

    Contact information

    8150 La Palma Ave, Buena Park, CA 90620

    www.sears.com/

    Service hours

    Sunday:
    11:00 AM - 8:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Auto Service,
    TV Sales,
    Roofing,
    Lawn Mower & Power Tool Repair,
    Insulation,
    Auto Tires,
    Appliance Repair,
    Kitchen and Bath Remodeling,
    Garage Doors

    FAQ

    Sears is currently rated 3.9 overall out of 5.

    Sunday: 11:00 AM - 8:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    No, Sears does not offer free project estimates.
    No, Sears does not offer eco-friendly accreditations.
    No, Sears does not offer a senior discount.
    No, Sears does not offer emergency services.
    No, Sears does not offer warranties.
    Sears offers the following services: Appliances, electronics, fine jewelry, cosmetics, home fashions, home decor, home improvement, tire & auto center & licensed business.

    Contact information

    8150 La Palma Ave, Buena Park, CA 90620

    www.sears.com/

    Service hours

    Sunday:
    11:00 AM - 8:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM