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Roto-Rooter Plumbing & Drain Service

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Additional phone number - 628-225-2499, Additional DBAs - Roto Rooter, Roto-Rooter Plumbing, Sewer & Drain Cleaning, Roto-Rooter Sewer & Drain Cleaning Service Co.

Business highlights

90 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.

Services we don't offer

backflow device testing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-24 of 24 reviews

christina S.
02/2025
5.0
sewer cleaning
  + -1 more
We have been using Roto Rooter for years to maintain our sewer drainage. Raymond Galarza has helped us the last couple of times and his customer service is awesome! He is very friendly and informative. He does an excellent job and takes time to explain findings and potential issues. Very happy with our service!
Description of Work: Annual sewer maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$595

VICTORIA C.
01/2025
3.0
drain cleaning
  + -1 more
Technician was great. Got drain cleared in no time. Also gave me the name of a product that would help to keep the drain clear.
Description of Work: Kitchen drain needed to be cleared.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$479

Marisol G.
11/2024
5.0
sewer cleaning
  + -1 more
Absolutely Caliber Integrity Based service.
Description of Work: Hydro-flush and sewer line assessment with camera.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,035

Response from Roto-Rooter Plumbing & Drain Service
Thank you for the kind words, [Member Name Removed]!

herb L.
10/2024
5.0
drain cleaning
  + -1 more
Excellently, well beyond expectations. The crew was timely, worked diligently, and provided clear explanations about there work. The crew chief, David Letteer, and his assistant, were knowledgeable and courteous . I would certainly use them again., and could easily recommend them.
Description of Work: Sewer line to the street was clogged

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,035

Response from Roto-Rooter Plumbing & Drain Service
Thank you so much for your wonderful review! We’re thrilled to hear that our team, especially David Letteer and his assistant, exceeded your expectations. It’s always our goal to provide timely, diligent service with clear communication, and we’re glad that resonated with you. We truly appreciate your recommendation and look forward to the opportunity to serve you again in the future!

Stella L.
10/2024
5.0
plumbing
  + -1 more
Ray was wonderful, efficient, and courteous. Got the problem solved in under an hour. Back to doing dishes!
Description of Work: Fixed a backed up kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Response from Roto-Rooter Plumbing & Drain Service
We're so happy to hear that your customer experience with us was wonderful! Customer comments/reviews like yours help us evaluate our service techs and our overall customer service and keeps us motivated to always strive to be better. Thank you so much for taking the time to write us a review!

Fernando O.
10/2024
5.0
plumbing
  + -1 more
These guys are really good! Reliable, clean and solve all the trouble possible! Very experienced people and I definitely recommend their service!
Description of Work: This time, 2 sinks clogged. But we had several major jobs with them, all done excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gina Lorie
09/2023
5.0
Google Review
David took care of the issues as I stated in my request. He was on time, informed me what had to be done and when he said he would be done in less than an hour, he finished in less than hour! I appreciate his extensive knowledge which made me understand how the issues occurred. I’d give him a 10 but I’m only allowed to give 5. Thank you again David for coming through.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Hey Ms. Laurie, We're absolutely thrilled to hear about your experience with David! He's one of our finest techs, and it's awesome that he lived up to that reputation. Your words made our day here at the office, no doubt. That's exactly the kind of service we aim to deliver. We're pumped you got to experience it firsthand. And thanks a ton for wanting to give him a 10! We get it, the 5-star system doesn't always cut it, huh? Thanks again for taking the time to share your feedback. We look forward to helping you out with any future plumbing needs.

Brian Grey
09/2023
5.0
Google Review
David L. was very professional and provided helpful info on how to maintain residential drains.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Hi Brian! Thank you so much for giving us the highest rating. David and the team are thrilled every time their excellent work is appreciated. Customers like you are the ones who always put us on top of the business. Just don't hesitate to give us a call anytime if you need anything else in the future.

Carrie Mitran, PhD
09/2023
5.0
Google Review
Outstanding support and service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Hi Carrie! We couldn't appreciate you more for giving us the highest rating. Customers like you are the ones who always put us on top of the business. Just don't hesitate to give us a call anytime if you need anything else in the future.

August Nevolo
09/2023
5.0
Google Review
The drain clog was cleared efficiently and competently
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Hi August! We couldn't appreciate you more for giving us the highest rating. Customers like you are the ones who always put us on top of the business. Just don't hesitate to give us a call anytime if you need anything else in the future.

David Hamsher
08/2023
5.0
Google Review
Super helpful, fair pricing (another company tried to charge me 2.5x for the same thing!), and good folks. Professional, timely, honest and explanatory. Great experience!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Roto-Rooter Plumbing & Drain Service
Hi David! We couldn't appreciate you more for giving us the highest rating. Customers like you are the ones who always put us on top of the business. Just don't hesitate to give us a call anytime if you need anything else in the future.

Kumara S.
12/2022
5.0
plumbing
  + -1 more
David was great and completed the work without any issues
Description of Work: Fix two leaking and malfunctioning toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Roto-Rooter Plumbing & Drain Service
Thank you [Member Name Removed]! We appreciated the opportunity to earn your business.

J G.
01/2022
5.0
plumbing
  + -1 more
Perfect! Excellent service.
Description of Work: Faucet broken and unable to turn off flow of water. Faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vic D.
09/2021
5.0
plumbing
  + -1 more
RotoRooter completed a thorough repair of the plumbing for shower/tub sink. They replaced pipe going into the wall because it had a dent, contributing to leaking, as well as the “nipple” extending out of the wall which was leaking. They then snaked the drain plumbing to resolve the drain clog; in the process reviewed that plumbing that extends into the garage. The job took 1.5 hours.
Description of Work: Bathroom Sink Drain Clog Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy T.
12/2020
5.0
plumbing, drain cleaning
  + 0 more
RotoRooter accommodated emergency service request and was ON TIME and took care to determine the cause of the problem and document all that we needed for insurance purposes as well as recommend practical steps to avoid future problems. A++
Description of Work: Plumbing services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Jon B.
06/2020
5.0
plumbing, drain pipe
  + 0 more
Excellent. The job was a bit more complicated than it first appeared. David was resourceful, efficient, and friendly.
Description of Work: Kitchen faucet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Terry M.
01/2014
5.0
drain cleaning
  + -1 more
unblocked sewer line - block was from drain in driveway to street but they also ran the snake 25 feet up the driveway into the house to make sure drain was clear in both directions. Person who did the work was also kind enough to answer my many questions (and in a professional, nice way) so that I be a more informed homeowner.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Caroline T.
10/2013
5.0
plumbing, drain cleaning
  + 0 more
He did a great job, arrived on time and was very courteous.
Description of Work: The provider cleaned out our drain and noticed it was still slow so he cleaned out the main line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wesley B.
12/2011
4.0
plumbing
  + -1 more
They did some services for me. It was pretty stupid and all he had to do was reset the garbage disposal. They were on time.
Description of Work: I used the services of Roto Rooter to unclog a drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL B.
05/2007
5.0
drain cleaning
  + -1 more
The servicemen arrived soon after I called them and used the giant snake to clean from the driveway to the street; probably about 50 feet. I am pleased with their work and their prices and would recommend them to others.
Description of Work: They cleaned out the large yard drain at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID H.
12/2005
5.0
plumbing
  + -1 more
I WAS HAPPY WITH THIS COMPANY. WE HAVE USED OTHER PLUMBERS, BUT ROTO-ROOTER ALWAYS HAS THE LOWEST PRICE. THE PLUMBERS ARE NEAT AND CLEAN IN APPEARANCE.
Description of Work: REPAIR SOME PIPES

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Karen P.
12/2005
5.0
plumbing
  + -1 more
I WAS VERY PLEASED WITH THIS COMPANY. THEY WERE PROFESSIONAL AND EFFICIENT. THE CLUTTER WAS PICKED UP WHEN THE WORK WAS COMPLETE. THE WORK WAS VERY PROMPT. THE WATER RAN THROUGH THE DRAINS LIKE BRAND NEW.
Description of Work: DRAINS REPLACED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

10/2005
4.0
plumbing
  + -1 more
I AM VERY PLEASED WITH THIS COMPANY. THE PRICE WAS VERY REASONABLE TO US. THE WORKERS DID AN OUTSTANDING JOB CLEANING UP. I WAS TREATED LIKE A QUEEN AS A CUSTOMER. THEY TALKED ME THRU THE WORK PERFORMED.
Description of Work: UNCLOGGED SINK

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

10/2005
5.0
drain cleaning
  + -1 more
I WAS SURPRISED VERY PLEASANTLY THAT THEY DID A VERY PROFESSIONAL JOB. I HAD THE DRAINS CLEANED AND THE WORK WAS DONE IN AN EFFICIENT TIME PERIOD. THEY WERE COURTEOUS AND DID VERY GOOD WORK.
Description of Work: I HAD A DRAIN CLOGGED. THEY RAN A SNAKE DOWN TWO DRAINS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    3840 Bayshore Blvd, BRISBANE, CA 94005

    http://www.bayarearotorooter.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Sewer Cleaning,
    Drain Pipe Installation,
    Water Heaters,
    Septic Systems

    FAQ

    Roto-Rooter Plumbing & Drain Service is currently rated 4.8 overall out of 5.

    Sunday: 7:00 AM - 5:00 PM

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 5:00 PM

    Roto-Rooter Plumbing & Drain Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Roto-Rooter Plumbing & Drain Service offers free project estimates.
    Yes, Roto-Rooter Plumbing & Drain Service offers eco-friendly accreditations.
    No, Roto-Rooter Plumbing & Drain Service does not offer a senior discount.
    Yes, Roto-Rooter Plumbing & Drain Service offers emergency services.
    Yes, Roto-Rooter Plumbing & Drain Service offers warranties.
    Roto-Rooter Plumbing & Drain Service offers the following services: Residential & commercial plumbing & drain cleaning including sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
    backflow device testing

    Contact information

    3840 Bayshore Blvd, BRISBANE, CA 94005

    http://www.bayarearotorooter.com

    Service hours

    Sunday:
    7:00 AM - 5:00 PM
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 5:00 PM