About us
Business highlights
30 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Accepted payment methods
Photos of past projects
Reviews
4.718 Reviews
Showing 1-18 of 18 reviews
David A.
09/2016
pool cleaners
 + -1 moreCompany was responsive returning call in a timely manner while never heard from most other companies contacted. Service was started as planned. Too soon to tell what kind of a job will be done but in talking with the pool service person seems all should be good.
Description of Work: Arrange for pool cleaning service
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Yes, I recommend this pro
Julia M.
09/2015
pool cleaners
 + -1 moreunknown
Description of Work: We called multiple times so they can come and provide an estimate. They never called back.
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Michael M.
02/2015
pool cleaners
 + -1 moreunknown
Description of Work: Replaced a on my pool booster pump. It went very well.
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Yes, I recommend this pro
$50
Maureen H.
08/2014
pool cleaners
 + -1 moreStarted out friendly and as agreed, ended horribly with deeper issues than were necessary had communication been what I expected (at the very least).
Description of Work: This is in response to owner's reply to my review. I would like to clarify a few things regarding comments made on my review for the good of other customers. 1) Mark, I have not even lived at this address for 20 years, so no, my pool is not 20 years old, as I had it put in several years after I bought the house, 2) I didn't make mention of the trash you left because you ignored my contacts after you promised to get back to me the Tuesday after Memorial day regarding the additional part that you promised you would order and come out to make the repairs. You did not follow through on what you verbally discussed with me, and you didn't extend the professional courtesy to let me know whether or not you could make the repairs or attain the parts necessary. Let's deal with each other honestly so that Angie's List members have an accurate read and can formulate an accurate overview of how your business operates, and what they might expect when contacting you. 3) October was long ago and was not the issue of my negative review, my negative review was based on your last visit, when you left packaging, shavings, and metal pieces in my yard in my absence. Shameful!
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$100
Debra E.
06/2014
pool cleaners
 + -1 moreunknown
Description of Work: He replaced our pool filter in a very timely manner.
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Yes, I recommend this pro
$400
Carolyn W.
03/2014
pool cleaners
 + -1 moreHe treated and brushed the walls of my pool on the same day he came to look at the pool and provide me with a quote. He did a detail check of all the pool equipment and made recommendations. The filter had not been cleaned in a log time so the pump was running high. He had to flush the filter several times to clean out the dirt which meant the filter probably needed cleaning and possibly new internal filters. He explained costs of all his work based on options. I went with the complete service which will run me about $100 per month. He definitely knows his stuff but doesn't try and push sales on you. Very nice and friendly.
Description of Work: Initial cleaning of walls and steps of pool which included adding chemicals to get the water in balance. He also flushed the filter several times to help with the pressure (at which time he let me know either some of the filters needed to be replaced or it needed a good cleaning. He then return on a couple days later to get the filters to clean.
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Yes, I recommend this pro
$140
Charles R.
01/2014
pool cleaners
 + -1 more.
Description of Work: never returned my call for service help.
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Paul M.
11/2013
pool cleaners
 + -1 moreShowed up on time and performed work described in a professional and efficient manner for the agreed price. He was clearly experienced in this type of work and was able to troubleshoot an elecrical panel problem that had existed. Very pleased with everything and would definitely rehire for other work.
Description of Work: Installed customer provided pool pump and motor. Disconnected Hayward Super Pump II and installed Pentair whisperjet.
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Yes, I recommend this pro
$200
Tamara W.
11/2013
pool cleaners
 + -1 moreInitially we asked him to just give us a second opinion/quote for repairs needed on our pool/spa. Not only did he give us a quote hundreds of dollars less than what we were quoted by another company, but his maintenance costs per month were significantly less as well (and he comes twice as often). Since we hired him to perform all of the above, he has done a wonderful job. He has been so great - especially - for putting up with all of the extra leaves while we have been cleaning up the backyard landscaping. We would definitely recommend.
Description of Work: He repaired the heater issue with our pool/spa as well as provides weekly/monthly maintenance service.
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Yes, I recommend this pro
$90
Grace H.
10/2013
pool cleaners
 + -1 moreVery, Very fast!
Description of Work: Fixed switch in pool heater
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Yes, I recommend this pro
$190
Judith O.
06/2013
pool cleaners
 + -1 moreThey came last Thursday. He charges 100 dollars per visit. My pool is looking so much better since I started using his services. He rescued my pool. I would give them top marks across the board. He comes every week.
Description of Work: I use The Pool Guyz for Pool & Spa Service. My pool had been in bad shape. My pool was always green and a pool guy I had to let go because he claimed it was because the water was hard and he could not do the job. I contacted the Pool Guys and the pool is looking so much better!
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Yes, I recommend this pro
$100
Response from The Pool Guyz
Manu K.
05/2013
pool cleaners
 + -1 moreI think they're pretty good with what they do. Their price is not very expensive, they charge a reasonable price.
Description of Work: The Pool Guyz come to our house every Wednesday and does the maintenance of our pool
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Yes, I recommend this pro
$65
Donna C.
05/2013
pool cleaners
 + -1 moreAfter two treatments by The Pool Guyz and a repair we had to make to our pool sweep the pool is very clear. He also suggested we buy new filters which we did. Mark gave us great advice and his suggestion of what was needed to repair sweep and replace filters was correct,
Description of Work: Chemical treatment to clear pool water from algae.
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Yes, I recommend this pro
$275
Barbara L.
03/2013
pool cleaners
 + -1 moreThey were very personable. They do a good job. They kind of teach my husband how to maintain and keep up with it too. We will probably continue to use them.
Description of Work: We use The Pool Guyz for pool services. They come in and clean the pool and they keep up with the chemicals.
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Yes, I recommend this pro
$90
Donna L.
03/2013
pool cleaners
 + -1 moreSubmitted inquiry on yourpoolguyz.com website. Received immediate confirmation email that owner, Mark, would call me within one hour. Mark called with 30 minutes and scheduled next day appointment. Arrived on time and evaluated pool equipment symptoms and needed repairs. Returned next day (did I say on time) with needed parts and completed repairs and retested equipment for proper function. Prices were reasonable and fair. I would highly recommend Mark's company for any pool service needs.
Description of Work: Basic repairs of equipment gaskets, hoses and pool sweep wheel replacement
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Yes, I recommend this pro
$200
Jeff R.
08/2012
pool cleaners
 + -1 moreMark Navickas came out on a Saturday to look at our pool pump.. He determined what the problem was. He ordered a part and came out on the following Monday to install the new part. He knew what was wrong and fixed it for the amount he said he would.
Description of Work: our pool pump stopped working. we called Prestige. they came out on a Saturday, determined what the problem was. they ordered a part and came out on Monday to install the new part
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Yes, I recommend this pro
$110
Vivian O.
06/2012
pool cleaners
 + -1 moreMark did an excellent job installing the equipment and told me to let him know if anything started leaking or didn't work right so he could come back. He also got me a good deal on a used pool vacuum that was better than the one I had been using. He came out and let me try out the used vacuum for free for two weeks. Since it worked as well as he'd advertised and was just half the price of a new model, I went ahead and bought it from him. Back to the pool equipment, in May 2012, I noticed one of the pipes started leaking. It had been just over a year since he'd originally installed the equipment, and the pipe was one from an old pump to the new heater. Even though it wasn't necessarily part of the work he'd originally done, he came out immediately and repaired it for free. I have another person doing my monthly pool service, but if I am ever given a reason to switch, I'd switch to Mark's company without any hesitation. His customer service and his reasonable prices make him stand out from many of the other companies with which I've dealt.
Description of Work: Mark from Prestige Pool Services came and installed new heater, filter, and booster pump for my pool. the cost includes equipment cost. He acted professionally and did not add on any charges for small things that came up during the installation. His prices were reasonable and he tested the work he did before leaving.
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Yes, I recommend this pro
$5,000
Regina P.
10/2010
pool cleaners
 + -1 moreWe recently purchased a home and was told by one pool company that had already completed some work on our pool that we would have to replace the heater for our in ground hot tub to work although the entire pool/hot tub system is only a couple of years old. Got a quote from Mark and he fixed the problem for $225 (versus the estimated cost of replacing our heater for $3,400)! Needless to say we hired Mark to fix our heater problem as well as a couple of other issues and hired him to service our pool on a monthly basis and his rates are very reasonable. If anything else comes up for repair, Mark will be our guy. He knows his stuff and he's honest.
Description of Work: Repaired heater for in ground hot tub Replaced hot tub light Monthly Pool Service including chemicals
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Yes, I recommend this pro
$225
Contact information
unknown, Brentwood, CA 94513
Yourpoolguyz.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PMLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
The Pool Guyz is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
The Pool Guyz accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, The Pool Guyz offers free project estimates.
Yes, The Pool Guyz offers eco-friendly accreditations.
No, The Pool Guyz does not offer a senior discount.
No, The Pool Guyz does not offer emergency services.
Yes, The Pool Guyz offers warranties.
The Pool Guyz offers the following services: Residential and commercial pools cleanups & monthly/weekly maintenance. Pool equipment repairs and installation.
Pool resurfacing, pool building, spas not attached to a pool
Contact information
unknown, Brentwood, CA 94513
Yourpoolguyz.comService hours
Sunday:
ClosedMonday:
8:30 AM - 5:30 PMTuesday:
8:30 AM - 5:30 PMWednesday:
8:30 AM - 5:30 PMThursday:
8:30 AM - 5:30 PMFriday:
8:30 AM - 5:30 PM