New construction, remodels, room additions, less than 5 employees, hands on general contractor in business for 30 years. Additional contact name - Kevin Jones. Additional email - kevin.jones70782@gmail.com.
Business highlights
39 years of trusted experience
Services we offer
All residential home improvements and repair, including new homes, room additions, and remodeling We use very few subcontractors, and most of the work is performed in house.
1. The hardwood floors installed by Patrick Construction began to buckle three weeks after the work was completed. Patrick Construction sanded and finished the floors to correct the defective installation. However, the base moldings were not removed to complete the floor repairs. Therefore, the floor is now uneven where it meets the base moldings. It looks horrible. 2. The crown molding installed by Patrick Construction are pulling away from the ceiling due to defective installation. It looks horrible. 3. The french drain system was installed incorrectly. Patrick Construction lied to me about the materials used and took steps to conceal the defective installation. Soil that was to be removed from the property was instead spread to many areas of the property. 4. The irrigation system was destroyed by Patrick Construction when the french drain system was installed. 5. The exterior wall stucco is cracking due to defective work completed by Patrick Construction. 6. Tools were stolen from my property by Patrick Construction. After being accused, the tools were replaced with new tools of equal value. 7. The work did not proceed on schedule and was completed six months after the contractually agreed upon date. 8. The safety of the work area was not maintained during construction as promised. Building materials and debris was left in a hazardous condition for my two children.
Description of Work: The contractor was hired to remodel the kitchen and install a french drain system.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$100,000
Response from Patrick Construction
I am saddened and somewhat confused by this members review. I have been in business for 30 years and our philosophy is based around customer satisfaction and is our #1 priority. I am proud to have established an extensive list of repeat customers and a 97% satisfaction success over the past 30 years. We have made numerous attempts to satisfy this customer since the completion of the project in May 2015, including but not limited to refinishing the hardwood floors after less than 6 months of installation for damage not related to the material or installation. This format does not allow for a detailed description of the legal contract or work associated to the proposal, nor do I feel it would serve any positive purpose at this point. In my final attempt to resolve the customers concerns, I applied a credit of over $6,000.00 towards the contract balance and past due invoices in November 2015, which eliminated any amount due to my company. I was under the impression this was accepted after not hearing from the owner , until this review, a time period in excess of 120 days. My confusion arises from the fact that the customer opened his completed home for me to show potential customers in 2015, all with positive results. I would like to thank him for doing that and for the opportunity to complete work for him a third time on two separate homes. I believe I have exhausted every effort to reach a satisfactory outcome and resolution. Thank You George P Kearns Owner Patrick Construction
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Service Categories
Handyman Services
FAQ
Patrick Construction is currently rated 2 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Patrick Construction accepts the following forms of payment: Check,PayPal
No, Patrick Construction does not offer free project estimates.
Yes, Patrick Construction offers eco-friendly accreditations.
No, Patrick Construction does not offer a senior discount.
No, Patrick Construction does not offer emergency services.
No, Patrick Construction does not offer warranties.
Patrick Construction offers the following services: All residential home improvements and repair, including new homes, room additions, and remodeling We use very few subcontractors, and most of the work is performed in house.