NOR-CAL OVERHEAD

I have used NOR-CAL OVERHEAD for about 5 years now. They are very conscientious and knowledgeable workers. Most recently the panel was dented and they will be installing a new panel on the garage door. They do have a warranty if you purchase the garage door from them. One time the spring needed replaced and it was covered under warranty. I will continue to use them and recommend their price.

Overall it went pretty good, the price was a little high for parts and labor.

The technician came out and told me it would be $285. Told him to start the job. Next thing I know he is telling me that a lot of things needed replacing and it was $680. I felt like I was being pressured by a salesman. The final icing on the cake was when he told me he loved customers like me that don't have it all fixed and then he has to come out again. Paid my $85 for him to do nothing. Called another company recommended here. Price was great. He did not agree with the previous estimate.

My garage door opener was not operating and I scheduled the company to come out to install a new opener. It turns out that the springs and bearings on my door were shot, which they replaced. They didn't try to sell me the new opener in addition to the repair.

They showed up very promptly and did a very good job. They made some suggestions about replacing some other stuff, but, there was never any pressure or anything like that. I do not recall what the price was, but, it was very reasonable and right on.

THEY CAME OUT WHEN WE CALLED AND WERE EFFICIENT ABOUT GETTING THE JOB DONE. THEY EXPLAINED WHAT THEY WERE DOING AND WHY - VERY THOROUGH. THEY CHECKED OUT THE ENTIRE OPERATION OF THE DOOR AND GAVE US OPTIONS.

THIS COMPANY WAS VERY QUICK TO RESPOND TO MY CALLS FOR HELP. THEY SENT SOMEONE OUT RIGHT AWAY. THEY ALSO DID ALL NECESSARY REPAIRS AND CHECKED THE GARAGE DOOR BEFORE LEAVING.