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Hurst Plumbing Services Inc.

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

East Bay Plumbing Pros Since 2000! We specialize in Water Heater Install, Re Models, Sewers, Leak Detection, HyDro Jetting, Toilet Installation & Repair, Faucets, Garbage disposals, Pressure Relief Valves, EQ Seismic Valves, and More! Family Owned & Operated! Specialists in Residential Plumbing Repair and Service!

Business highlights

25 years of trusted experience

Services we offer

Water Heaters repair and installation, Toilet repair and installation, Drain Cleaning, Sewer Cleaning, Garbage Disposals, Faucets, Shower/Bath Valve repair and service, Pressure Relief Valves and install, EQ Seismic Installs, All aspects of residential repair and plumbing maintenance!

Services we don't offer

Water Softener System or Landscape/Irrigation Repair

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.616 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
13%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.4
punctuality
4.6
Showing 1-16 of 16 reviews

Barbara T.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
They impressed us with how promptly they responded to our needs. They make system updates. They are speedy, helpful, and friendly.
Description of Work: Maintenance for AC
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela R.
10/2020
1.0
plumbing
  + -1 more
1st call Ramon was sent out to fix a leaking water heater and said nothing was wrong, the warranty company sent him back and he replaced it. 2nd call Ramon was sent to fix a broken main valve and said nothing was wrong, the warranty company is sending them back to fix it. Their plumbers are incompetent, lazy and only want to collect the warranty fee.
Description of Work: Warranty Work Don't Waste Your Time

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hurst Plumbing Services Inc.
Our plumber was dispatched on this call on 10/19/2020, 12-2 pm for a Fidelity Warranty claim on this property, the customer indicated that they were hearing a loud thumping noise in their pipes typically at 4 am in the morning, the technician opened all the fixtures and ran water, checked the PRV and it was normal PSI at time of evaluation. There were no mechanical failures and plumber could not replicate their issue, therefore he indicated to the customer a report would be sent to their warranty company (which is protocol if there are no failures) for authorization on what they would want us to do further....A couple of days later the customer's warranty company closed out their claim and denied it because their policy doesn't cover for "noises"......Since then the customer has left numerous voicemails with profanity, name calling, and threats to our company and our plumbers..We've reported their behavior to their warranty company, and contacted the police.

David W.
12/2017
5.0
plumbing
  + -1 more
Excellent job. He was courteous prompt and did a great job. Explained everything.
Description of Work: Installed flexible spray shower head.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken B.
05/2017
4.0
plumbing
  + -1 more
Excellent communication. Work was professional. Unfortunately part of the hardware was not compatible. So I had to complete the work myself by finding a suitable fixture. Discount was offered and accepted because of this deficiency. Estimate was given.
Description of Work: Modifications to shower to lower shower head and have mountings to adjust head using grab bars. Installation of shower seat. Snaking of drains.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$355

Janet F.
04/2017
5.0
plumbing
  + -1 more
Went quite well. Explained how the problem of the stove not being able to sit back to the wall could be better addressed by exchanging the wall brace. The company that installed the stove used the existing brace instead of putting in a new one fitted to the new stove.
Description of Work: Evaluate relocating gas hook-up for stove as it seemed to be preventing the stove from sitting back on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen M.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hurst Plumbing Services Inc.
Thank you very much for your review, we very much appreciate your time and kind words! Best! Hurst Plumbing Services Inc.

ian H.
01/2016
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Re-installed, reseated toilet with new wax seal, replaced leaky shower shut-off valve, fixed shower head. Overall it went well. Thought the price was a little high but not unexpected for the services provided.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hurst Plumbing Services Inc.
Thank you very much for the time in taking to write your review about our company and the work performed, we appreciate your comments and thank you again for your business. Best regards, Hurst Plumbing Services Inc.

Sridhar R.
11/2015
1.0
plumbing
  + -1 more
It did not "go" as I never heard from them!
Description of Work: Do not waste time trying to reach this provider. They do not return calls nor do they respond to emails. I found this service on Angie's list and based on other customer ratings I wanted to employ their services. It is unfortunate that they cannot even return calls or respond to emails asking for a quote. If this is the quality of their professionalism prior to service I highly doubt they can be a responsible service provider.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hurst Plumbing Services Inc.
Hello [Member name removed], We are sorry you did not reach us, our office systems were down for a couple of days we missed several calls on those couple of days and we are very sorry that you were unable to reach us, however this issue was out of our control. Hopefully this does not happen again..Again our apologies. Sincerely, Hurst Plumbing Services, Inc. Office: 925.240.7790

Raymond W.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I needed 2 showerheads, 2 shower arms, and 2 bathtub spigots replaced. I got bids from 2 other plumbers. One was an outrageous bid of over $3,000 (sheer madness). The other was around $400. Todd Hurst's son, also a plumber, did the work plumbing did all for $175 and was in and out in less than an hour. Now if an experienced plumber lets his son, a young man, do the work, you know the job wasn't that difficult, let alone needing $3,000 worth of work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$175

Kerman C.
04/2015
5.0
plumbing, water heater repair
  + 0 more
Very good
Description of Work: New water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Hurst Plumbing Services Inc.
Thank you very much for your review and kind words! We very much appreciate it! ;) Best! Hurst Plumbing Services Inc.

William R.
12/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Hurst Plumbing Services Inc.
Thank you very much for your kind words and comments! We really do appreciate it!

bruce C.
09/2014
5.0
plumbing
  + -1 more
Very responsive: the principle plumber did the repair on Saturday afternoon on the Labor Day Weekend. Hurst's quick response saved a lot of inconvenience over a busy weekend. I can easily recommend Hurst's service to a friend or neighbor.
Description of Work: Emergency repair of cracked sewer drain line on an old house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

david C.
12/2013
5.0
plumbing
  + -1 more
Completed on time and under budget to our complete satisfaction
Description of Work: Todd has performed several repairs at our home in the last 3-4 months. He is extermely easy to deal with and very accommodating. He has been able to quickly determine what the problems are and fix them with minimal disruption. His prices are fair and it is a true pleasure dealing with Todd and all of his employees. I have another service scheduled now and Hurst will be the only plumbing service we use in the future. They are that good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hurst Plumbing Services Inc.
Thank you very much for your comments and kind words about our company! We value our clients and appreciate you emmensely! ;) HPS, Inc.

Gillian H.
10/2013
5.0
plumbing
  + -1 more
Both bathrooms in my house are the original ones from when the house was built in 1985. Needless to say, both are in desperate need of updating but I was apprehensive to start such a big project as I haven't been in the area long and haven't built up a list of go-to/trustworty contractors. My mom is part of a HOA group and one of the ladies there referred someone that could help me. Unfortunately, that man didn't cover my area but recommended Hurst Plumbing. I knew that if another plumber was referring Hurst Plumbing (along with the fact they coincidentally had the same last name as me), it meant they must be good!! I did do my research, signed up for Angie's List to look at reviews and called and spoke to a lovely lady called Heidi. She took down my information and had Todd call me that day. I explained my situation on the fact I had already ripped one of the the bathrooms out, was happy to do some work myself but wanted someone that could take care of the important parts as well as advise me on bits and pieces and ideas I could do to make the project easier on myself. Todd came out to take a look and gave me suggestions on what needed to be done as well as how I could keep the costs down. He returned later to take care of removing the plastic valves to update with metal ones, remove and re-install a new valve for my shower and install the shower pan. In conversation I had explained that being new to the US, I did not have a network of contractors to use - he did not hesitate to say if I ever needed anyone, to reach out to him as he had a whole phone full of people that did good jobs that would help. He even went out of his way to track down a tiler to give me an estimate for my shower. He is a lovely man with very caring employees in his office. I would recommend him in a heart beat.
Description of Work: Updated plumbing to faucet and toilet, replaced shower valve and inserted shower pan floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Response from Hurst Plumbing Services Inc.
Thank you VERY much for your comments and suggestions! We value our customers! ;) Hurst Plumbing Services!

Michelle C.
11/2012
5.0
plumbing
  + -1 more
Communication was excellent. They called when in route so I would know exactly when they would arrive. They assessed and reviewed the situation in detail and problem solving issues discussed up front. They also removed their shoes upon entering my home and used drop cloths and cleaned up. I highly recommend this company!
Description of Work: Replace and set 2 new toilets, and repair valve on ice maker supply line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Response from Hurst Plumbing Services Inc.
Thank you VERY much for your comments and suggestions! We value our customers! ;)

Michelle C.
08/2012
5.0
plumbing
  + -1 more
He was very thourough and helped me trouble shoot for future issues and gave me helpful hints to prevent further damage to my cabinets if I were to have a leak again! He cleaned up after so there was not mess left for me to clean up as has happened in past with other vendors. I highly recommend Hurst Plumbing:)
Description of Work: I have a homowner's warranty policy that covers plumbing. That is why I put N/A for price because I pay a service call fee only. I had a water leak under my kitchen sink in the trap. Todd from Hurst Plumbing called me to confirm when he would arrive at my home. He was very professional and friendly. He opened the overflow trap that had evidence of water leakage and determined that the seal had aged. He found no blockage. He repaired the threads on the trap and sealed it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Hurst Plumbing Services Inc.
Thank you for your comments and suggestions! We value our customers! Best regards! Hurst Plumbing Services!

    Contact information

    P.O. Box 668, Brentwood, CA 94513

    http://hurstplumbingservices.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 5:00 PM
    Friday:
    9:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Heating and Air Conditioning,
    Drain Cleaning

    FAQ

    Hurst Plumbing Services Inc. is currently rated 4.6 overall out of 5.

    Monday: 9:30 AM - 5:00 PM

    Tuesday: 9:30 AM - 5:00 PM

    Wednesday: 9:30 AM - 5:00 PM

    Thursday: 9:30 AM - 5:00 PM

    Friday: 9:30 AM - 4:00 PM

    Hurst Plumbing Services Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
    No, Hurst Plumbing Services Inc. does not offer free project estimates.
    No, Hurst Plumbing Services Inc. does not offer eco-friendly accreditations.
    No, Hurst Plumbing Services Inc. does not offer a senior discount.
    No, Hurst Plumbing Services Inc. does not offer emergency services.
    Yes, Hurst Plumbing Services Inc. offers warranties.
    Hurst Plumbing Services Inc. offers the following services: Water Heaters repair and installation, Toilet repair and installation, Drain Cleaning, Sewer Cleaning, Garbage Disposals, Faucets, Shower/Bath Valve repair and service, Pressure Relief Valves and install, EQ Seismic Installs, All aspects of residential repair and plumbing maintenance!
    Water Softener System or Landscape/Irrigation Repair

    Contact information

    P.O. Box 668, Brentwood, CA 94513

    http://hurstplumbingservices.com

    Service hours

    Monday:
    9:30 AM - 5:00 PM
    Tuesday:
    9:30 AM - 5:00 PM
    Wednesday:
    9:30 AM - 5:00 PM
    Thursday:
    9:30 AM - 5:00 PM
    Friday:
    9:30 AM - 4:00 PM