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Contra Costa Appliance Service

Appliance Repair, Dryer Vent Cleaning

About us

We are a family-owned & operated company in Brentwood, CA. Alvin & Roxanna started the business in 1993 & ran it successfully for 23 years before retiring in July 2016. Their son, Adam now owns the business along with his wife, Nicole who runs the office. Adam worked for his parents for approximately 17 years before taking over. We also have 2 other technicians; Nick & Danny.

Business highlights

31 years of trusted experience

Services we offer

Appliance Repair - Large We repair washers,dryers,wall ovens,gas and electric ranges,dishwashers,garbage disposals,compactors,refrigerators and microwaves.We also do appliance installations.We also clean dryer vent systems.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-23 of 23 reviews

Wayne H.
12/2020
5.0
appliance repair
  + -1 more
The service was fast and friendly. They kept me informed about who and when to expect the service person. All protocols for covid were followed. Parts were found and installed quicker than expected.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pat W.
01/2020
5.0
appliance repair
  + -1 more
Just fine.
Description of Work: Washer checked and microwave repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellis P.
12/2019
5.0
appliance repair
  + -1 more
They were on time did professional job at a reasonable price.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marilyn G.
11/2019
5.0
appliance repair
  + -1 more
It went very well. Showed up within the window I was given. Defrosted the condenser coils so freezer started freezing again, ordered a new part which came when he said it would. Came back and installed it. Freezer working great new. Price was more than reasonable.
Description of Work: Put new defrost timer in 16 year old Frigidaire freezer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Michael P.
01/2019
5.0
appliance repair
  + -1 more
Went well, courteous, fast
Description of Work: Replace ignitor on oven

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maria O.
01/2019
5.0
appliance repair
  + -1 more
Adam came out at his scheduled time and date, diagnosed the issue and was back in 2 work days to complete the repair. He was very professional, courteous, and knowledgeable in his work. I will definitely do business with Contra Costa Appliance in the future and highly recommend this business.
Description of Work: Repair a dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Bob B.
02/2017
5.0
appliance repair
  + -1 more
Technician said the bearings were gone, and the washer should be replaced, as the repair of our 8 year old washer would be more than a new unit.
Description of Work: Check broken washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Debbie C.
08/2016
5.0
appliance repair
  + -1 more
It cost less than I thought it would. I am very happy With the service.
Description of Work: He cleaned the ice off my refrig fan and clipped a hose so the problem never happens again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Melanie O.
07/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: They were good and quick at fixing my appliance.
Rating CategoryRating out of 5
Yes, I recommend this pro

James J.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey P.
02/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David B.
07/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
It went very well. The service man arrived in the time window that the company had said, spent a few minutes looking at the dryer and diagnosing the issue. He had the part on hand to fix the dryer and he also cleaned the vents.
Description of Work: Diagnosed and fixed our dryer and cleaned the ducts.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$180

Diana M J.
06/2014
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Carol M.
05/2014
5.0
appliance repair
  + -1 more
It was great! He was really, really good!
Description of Work: He repaired my dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MaryAnn S.
04/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen R.
02/2014
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carolyn G.
11/2013
5.0
appliance repair
  + -1 more
Thank you, Contra Costa Appliance Service! Everything went well. Service was prompt and efficient.
Description of Work: Owner repaired freezer - my reason for the call. He, also, exchanged copper pipe for current piping to water line, which makes it easier/safer to move refrigeration when cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Robert R.
08/2013
5.0
appliance repair
  + -1 more
Came out the very next day. Worked directly with my tenant and diagnosed the problem immediately. Part was ordered and installed within 72 hours of 1st call and tenant was pleased as punch that the washer was running like new again.
Description of Work: Repaired Bosch front-load washing machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Esther F.
05/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called Contra Costa Appliance Repair. They were able to send a tech within the hour. He checked my washer and found that the knob was damaged and had to be replaced. He happened to have a knob that fit so he did not charge me for it. It was of a different color and from a different washer. That did not matter to me, so gave it to me. He also gave me a 10 percent senior discount. The service charge was $45.00 plus $20.00 service charge, minus $6.50 discount, total paid $58.50. Tech was very polite and quick to solve the problem without having to order a part.
Rating CategoryRating out of 5
Yes, I recommend this pro

john M.
01/2013
5.0
appliance repair
  + -1 more
They take care of any repair that we need. My 10 years old oven went out and we were going to have to spend 5 or 6 grand on a new set of oven. He was out of town at a convention where he consulted with another person and managed to find some other parts that would work with our oven, which saved us the money of buying a new oven.
Description of Work: I have used Contra Costa Appliance Service for appliance repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANNE S.
12/2012
5.0
appliance repair
  + -1 more
Went very well!!!
Description of Work: Removed electronic board, had it rebuilt at core centric and replaced it

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Richard B.
04/2012
5.0
appliance repair
  + -1 more
Their punctuality was very good. When your fridge stops working you want to get it fixed as quick as possible.
Description of Work: I had Contra Costa fix my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Eric E.
01/2012
5.0
appliance repair
  + -1 more
The dishwasher was several years old. I asked the service guy if it was something I did wrong and he told me it was a top line thing and it seemed to happen. I didn't get an extended warranty. I just called somebody and had him come out and fix it. I called Contra Costa. The guy was out in a couple of hours. He fixed it in half an hour. He had to replace the motor. It wasn't cheap but it was well done and it was done right. It wasn't cheap because it was the motor. It was a couple of hundred dollars at least. He troubleshot it and then determined that it was a bad motor. He told me he had one in his truck. He came back in and put it in and tested it to make sure everything worked right. I don't think it was like a switch that needed to be flipped and he charged me for a motor. The motor really wasn't working. You don't mind paying people to have work done if they do it right. I will call him again if I needed to have something fixed. I always compare it to those extended service warranties. I don't buy those because you end up waiting for 2 weeks for the guy to show up and then he has to call Paris to get the part or something. The guy from Contra Costa came in. It was probably about as much as I would have spent on an extended warranty to repair that part but it was done in an afternoon. It was done in a couple of hours so I thought the price was reasonable. They were there that same day. The guy came in and asked for dish soap and he squirted a big thing of dish soap in the dishwasher to make it bubble up and then asked for olive oil and he shoved in half a bottle of olive oil. You would think he would carry his own, but it worked for him.
Description of Work: Contra Costa Appliance Service came out in September 2009 to check our dishwasher. The motor of the dishwasher went out on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    Eden Plains Rd, Brentwood, CA 94513

    http://www.ccasbrentwood.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Licensed*

    Trade License Number
    A47469
    Trade License Authority
    Bureau of Electronics and Appliance Repair
    Trade License Expiration
    08/31/2021
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Dryer Vent Cleaning

    FAQ

    Contra Costa Appliance Service is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Contra Costa Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Contra Costa Appliance Service does not offer free project estimates.
    No, Contra Costa Appliance Service does not offer eco-friendly accreditations.
    Yes, Contra Costa Appliance Service offers a 10% senior discount.
    No, Contra Costa Appliance Service does not offer emergency services.
    Yes, Contra Costa Appliance Service offers warranties.
    Contra Costa Appliance Service offers the following services: Appliance Repair - Large We repair washers,dryers,wall ovens,gas and electric ranges,dishwashers,garbage disposals,compactors,refrigerators and microwaves.We also do appliance installations.We also clean dryer vent systems.

    Contact information

    Eden Plains Rd, Brentwood, CA 94513

    http://www.ccasbrentwood.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM