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ECOWATER SYSTEMS

Water Filtration and Softening

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
3.8
professionalism
4.5
responsiveness
4.5
punctuality
4.3
Showing 1-4 of 4 reviews

Pamela J.
07/2015
5.0
water softeners
  + -1 more
unknown
Description of Work: Came over, upon request, to determine the installation and choice of a soft water unit in my home along with a reverse osmosis under sink system. They determined where to put a new unit (great placement out of the way) and how to confront any possible problems. Fully explained the functionality and why a particular unit was chosen (best for outside location and self regulating requiring little maintenance). Also explained the functionality and positive effects of having a unit. Though rather expensive, I feel like I got the best unit for my needs and it will be professionally installed. Lovely people to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,886

Mark J.
12/2013
5.0
water softeners
  + -1 more
We talked with them for quite a while before making our decision, and we were impressed with their preparedness and the quality of their answers. Once we signed the contract, they came when they said they were coming and did what they said they would do, always in a friendly manner. Everything works beautifully. Our dishes sparkle and our laundry is soft again; there are no more water stains disfiguring the decorative fountain in the courtyard. Extra kudos to representative Wanda Smith, who saw the project through and came back two weeks after completion to re-test our water and make sure everything was running the way it was supposed to. We'd recommend EcoWater to anyone. This was an expensive project and we surely could have cut some corners by going with someone else, but we feel we got every dime's worth that we put into this. We're completely satisfied.
Description of Work: They installed water filtration and softening for our large (5,000 square feet) home in San Clemente.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BEN K.
06/2007
3.0
water softeners
  + -1 more
The first visit to service the under-sink filter went well. Service manager Nick was friendly and quick. He inspected the basement softener and told us that two technicians would need to return on a subsequent visit to service it because it's large and requires two people to handle it. He quoted us $750 to do the work. We made an appointment but the day of the appointment their dispatcher called to say that only one of the technicians would be coming and that the other one would need to come on another day, forcing us to stay home a 3rd day to get this done. When the one technician came out, he made it clear that he was expecting Nick to be there to assist and the job took over 5 hours to complete. He then gave us a COD invoice for $850 forcing us to call Nick to get it changed back to the $750 he'd quoted. The next day when the Nick came back to finish, he gave us another invoice for $250 which he didn't quote. When we complained he made excuses and never apologized.
Description of Work: Ecowater replaced the cartridges and membrane on our under-sink reverse-osmosis filter and then came back to replace the filter media and service the gaskets on our basement whole-house water softener/filter unit. All of the jobs were normal maintenance tasks required for these devices and were not related to a problem or malfunction.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$1,200

MICHAEL G.
06/2005
5.0
water softeners
  + -1 more
THE COMPANY PROVIDES ONE OF THE FINEST WATER SOFTENING SYSTEMS AROUND. YOU CAN BUY A LOT CHEAPER UNITS, BUT THEY WON'T LAST AS LONG. ALSO, THE REVERSE OSMOSIS SYSTEM PROVIDES MY FAMILY WITH BETTER THAN BOTTLED WATER QUALITY DRINKING WATER. THEY ALSO CONTACT YOU EVERY YEAR FOR SERVICING THE FILTERS SO YOU NEVER FORGET.
Description of Work: INSTALLED A COMPLETE SOFT WATER SYSTEM AND A REVERSE OSMOSIS WITH A THREE STAGE WATER PURIFICATION SYSTEM. THE INSTALLER USED COPPER WHICH WILL LAST FOREVER.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

    Contact information

    405 S STATE COLLEGE BLVD, SUITE 103, Brea, CA 92621


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Filtration and Softening

    FAQ

    ECOWATER SYSTEMS is currently rated 4.5 overall out of 5.
    No, ECOWATER SYSTEMS does not offer free project estimates.
    No, ECOWATER SYSTEMS does not offer eco-friendly accreditations.
    No, ECOWATER SYSTEMS does not offer a senior discount.
    No, ECOWATER SYSTEMS does not offer emergency services.
    No, ECOWATER SYSTEMS does not offer warranties.

    Contact information

    405 S STATE COLLEGE BLVD, SUITE 103, Brea, CA 92621