We are family operated & owned and have a few additional employees. After completion of service billing payment is accepted from cash or check. No credit cards please.
It turned out great. I think they broke the screen, and they stated that it was broken already. They should have let me know. The four corners were totally cracked. The whole screen could not stand on its ridges. The cleaning was okay. They came within the time frame and called me. They're not professional at all because they should have told me about the cracked screen.
Description of Work: ..
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$160
Response from CMT Window Cleaning
[Member Name Removed] When we go out to do a cleaning almost always screens are cracked, bent or broken because the screen is in the element of the outside. Most customers are aware of the screens that are broken, or cracked unfortunately you did not see this. The life expectancy of screens are only a few years since the corners are made of plastic. Plastic goes brittle very quickly in heat from the sun beating down on it on a daily basis. If you take out any screen yourself there is a strong chance you will crack the corner too. We try to take them out as gingerly as possible. No one has ever told us we are not professional (check out our reviews). I am sorry you are unhappy.
Jane K E.
11/2016
5.0
gutter cleaning
 + -1 more
I have a high pitched roof. They came out on time and made an honest effort to do the work, but were unable to reach it with their tools. Luckily, CMT said my gutters weren't too bad and didn't really need to be cleaned out. I appreciated their honesty and their effort to do the work. Candee, in the office, was extremely helpful and kind.
Description of Work: I hired CMT to clean my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard A.
11/2016
5.0
window cleaning
 + -1 more
They were very efficient and through. Very pleased.
Description of Work: Windows and screens needed to be cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CMT Window Cleaning
thank you for the positive review!
Gene J.
11/2016
4.0
gutter cleaning
 + -1 more
They did a good job including leaning up afterward.
Description of Work: Clean gutters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from CMT Window Cleaning
Thank you for the positive review!
Patricia S.
11/2016
2.0
window cleaning
 + -1 more
Not that great. I will not use them again. The job was not well done, I think. I don't know whether they just rely on the certain kind of water they get or they use actual chemical things that would remove water marks or whatever. Anyway, I hate to be so negative, but she charged me, God bless, I only had five windows, two needed ladders to be on and three sky lights, kind of a cathedral ceiling. That's the total of the job and she charged me, besides what I paid for the coupon, another $75. I was not at all happy. And they just really didn't put their whole effort in. I think they came from another job maybe two or three other jobs, I don't know. They weren't just quite up to what they could have done. I was gonna fight over the $75 but I just knew I wouldn't use them again. She charged me extra because the windows themselves have panes of glass. I said, "I'm gonna pay you extra for the fact that there's panes but that also means you will make an effort to go down the corner too because that's why a pane for a window would cost more money because you're gonna take a little longer to come down the corner where the panes to come together." They're not even individual panes. For quality, I'm talking about not having any method of getting the water spots or getting into the corner. She charged me extra for the so-called panes, however they didn't get in the corner. Like I said, I understand the panes take extra time that is if you take time to get it right. The place was not in good shape and she went going around and spotting off how horrible it was and on and on and on, how bad it was I need to new windows. I don't get it because I lived on a house that was built in 1972 and it has its original windows. And this house is built in 1990 and it has its original windows but to keep going on about you need new windows... so anyway I mean that she kept saying it to my daughter more than once. She went downstairs...so she doesn't have to keep listening to this woman grumbling. This is really hard but the fact is that it is not that many windows. And she charged us, I would mind it a little bit, but after she left, it wasn't done well. It is what it is and I am not a happy camper.
Description of Work: I had a big deal purchase with CMT Window Cleaning through Angie's List for window cleaning services.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$75
Mary H.
10/2016
5.0
window cleaning
 + -1 more
They worked very fast and did a great job. I would recommend and use again.
Description of Work: Cleaned all my windows inside and out. I added on the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CMT Window Cleaning
thank you for the positive review!
David & Elizabeth M.
10/2016
5.0
gutter cleaning, window cleaning
 + 0 more
Great. Very professional and friendly crew.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John S.
10/2016
3.0
screen repair, window cleaning
 + 0 more
Window cleaning was ok, although they missed two windows. They "forgot" to bring window screen materials with them, so that work could not be done.
Description of Work: Clean house windows. Repair or replace window screens.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0
$124
Response from CMT Window Cleaning
If at any time we miss windows it is not intentional and we will come back to clean them. This does not happen very often but can be an oversight on the technicians part (lots of time doors are closed and they do not open them for privacy matters). We did forget to put the screen on the truck that was bought over the weekend.
Jenifer D.
09/2016
5.0
window cleaning
 + -1 more
It went great - the workers were on time and did a great job!
Description of Work: I needed my windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CMT Window Cleaning
Thank you for your positive review
Beverly S.
09/2016
5.0
window cleaning
 + -1 more
I was very pleased with their work. I will use them again. They get an A from me. Good Job!!!
Description of Work: Windows and screens washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CMT Window Cleaning
Thank you for your positive review!
Dale G.
09/2016
5.0
window cleaning
 + -1 more
Fine. Arrived early with notice. Polite, efficient - good job!
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$187
Laraine C.
09/2016
4.0
window cleaning
 + -1 more
I was not happy with their work. When they came out and I went over everything I wanted to have done, they kept upcharging me for everything and I just felt that every little thing I asked for, they would tack on an extra charge. They also forgot to do an entire room and had to come back.
Description of Work: They came out last year to clean my windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from CMT Window Cleaning
Everything is itemized due to labor and equipment cost. We try to go over that when you schedule an appointment. We also have an email that we send out 3 days before the cleaning to remind the customer of this so there is no surprises. We are sorry you did not read the email and were surprised.
Lavinia W.
08/2016
4.0
window cleaning
 + -1 more
Yeah it was good it was good they were so fast I was observe everything they did but they came through so fast and did everything so quickly but everything looks good. They were good they were good but I just not perfect because I just they didn't do two of the things on the roof they didn't do the little details.
Description of Work: I used CMT Window Cleaning for window cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ralph O.
08/2016
4.0
window cleaning
 + -1 more
It was very good. There was no problem. The windows could have been a little bit cleaner.
Description of Work: I purchased a big deal for CMT Window Cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from CMT Window Cleaning
Thank you for your review!
Florence C.
08/2016
5.0
window cleaning
 + -1 more
They did an excellent job, but I paid almost double of what I have paid in the past.
Description of Work: All home windows and screens washed
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$375
Response from CMT Window Cleaning
Thank you for the review!
Vicki D.
08/2016
5.0
screen repair
 + -1 more
Went well. Very nice people. Showed up on time. Explained the job and time it will take. great with my animals. I would use them again.
Description of Work: screen repair on the slider.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Helen W.
07/2016
3.0
window cleaning
 + -1 more
Not too well. It was a special so the price was okay. They didn't seem to really clean the windows very well and they really never did figure out which windows they cleaned. They were okay.
Description of Work: They did the interior and the exterior cleaning of the windows.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$130
angela S.
07/2016
2.0
window cleaning
 + -1 more
Unfortunately, the tone of setting up my appointment was an indicator of what I'd be getting the day of the service. During the entire job, the owner seemed frazzled and rushed. It became quite evident that it was more about just how quickly they could get done versus doing a quality job. I'm really hands off when I hire someone through Angie's List because I've always encountered the best companies so when I had to start micro-managing the owner and her crew, it got so uncomfortable for me that I just wanted it to be over. For every issue I brought to her attention, she had an excuse rather than just trying to resolve the problem. When payment became due, she seemed confused because after I cut her a check from what she verbally told me I owed her, she came back to me three additional times saying I owed more which was troubling because it seemed everything had an additional charge attached to it and I had no way of verifying anything. After I expressed how unprofessional this was all she could say was that she forgot so I then asked for a receipt which she said she would e-mailI. As of today, I have never received anything from this company. I was really disappointed so much so that I felt compelled to write this review.
Description of Work: Window, screens and French doors washed on the interior and the exterior of the home.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$230
Response from CMT Window Cleaning
[Member name removed] interesting opinions! I did extra services such as rescreening, garage door etc. I did realize that I did not charge you you before I left as stated by you. I am sorry you did not want to pay for it and get it free. I do not think that it is unprofessional to collect for services render. I was not upset. I explained all information before we got to your home so there is no hidden cost before we get to the appointment. My feed back from my customers appreciate the honesty.
angela M.
07/2016
5.0
window cleaning
 + -1 more
Well. The crew are polite and easy to work with.
Description of Work: Wash windows and glass sliding doors.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from CMT Window Cleaning
Thank you for your positive review
Gary E.
07/2016
5.0
window cleaning
 + -1 more
Excellent! Candee was very helpful and accommodating to meet my schedule. The crew of Chris & Alex were courteous, professional and helpful. They didn't try to hard sell me extra work and were very efficient. I would recommend them to anyone.
Description of Work: window cleaning. I purchased the $90 special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Gary E.
07/2016
5.0
window cleaning
 + -1 more
Excellent! Candee was very helpful and accommodating to meet my schedule. The crew of Chris & Alex were courteous, professional and helpful. They didn't try to hard sell me extra work and were very efficient. I would recommend them to anyone.
Description of Work: window cleaning. I purchased the $90 special.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Jennifer O.
07/2016
5.0
window cleaning
 + -1 more
Great. They guys were quick and did a fantastic job, inside and out. They were even especially carefully of my freshly cleaned carpet. Thanks!
Description of Work: Window washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from CMT Window Cleaning
Thank you for your positive review!
L Earle G.
07/2016
4.0
window cleaning
 + -1 more
The employees were friendly and efficient. Unfortunately, they did not prevent some streaking and left the sliding glass door screen still dirty. I had to re-clean the screen and wipe off some of the windows where there were streaks.
Description of Work: Window washing
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
James W.
06/2016
5.0
window cleaning
 + -1 more
These guys are the best. No haggle service and an excellent job
Description of Work: Washed windows, wiped sills, cleaned screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
James B.
05/2016
5.0
window cleaning
 + -1 more
We were very happy with this service. Candee was quick to answer my inquired and schedule an appointment within a few days. She and two workers arrived on time and quickly got to work. They completed all the cleaning in about 90 mins, which is pretty amazing considering the large amount of windows we have. They use de-ionized water, so any remaining residue evaporated without water spots. The finished work was excellent and it was beautiful to look out clear windows again. We had waited way too long to have them cleaned, we will definitely put CMT on a regular schedule to keep our house looking great.
Description of Work: Cleaned all windows, inside and out. Removed screens and cleaned window tracks. Cleaned solar panels.
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Service Categories
Window Cleaning,
Screen repair,
Pressure Washing,
Gutter Cleaning,
Holiday Decorating
FAQ
CMT Window Cleaning is currently rated 4.5 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
CMT Window Cleaning accepts the following forms of payment: Check,Discover,MasterCard,Visa