They were good and they were okay. Because of the type of tree we're working with, they suggested delaying it until the sap in the tree would slow down. We delayed it for a couple of months.
Description of Work: I purchased a "Big Deal" for Henderson Tree Service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
LAWRENCE G.
02/2015
4.0
tree service
+ -1 more
I was very satisfied with the work. They were easy to schedule with and arrived on time. I would recommend them to my friends and family.
Description of Work: They trimmed two trees in my front yard.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
rae R.
01/2015
4.0
tree service
+ -1 more
I used this tree service a few years ago after purchasing a coupon on Angie's list. I was delighted with the professionalism , from the person who took my initial phone call to the actual tree trim and cleanup. I called them again this year to trim the palm trees before the winter storms started. They did a beautiful job trimming the fronds I was a bit disappointed with the cleanup. Previously the cleanup was pristine. This time my Gardner ended up having to sweep up the remainder of the mess before he could do the lawn. I called and let Henderson know and they very kindly subtracted the amount of money I paid my Gardner for his extra work from my final bill Great customer service!! I continue to highly recommend.
Description of Work: Trimmed three very tall Palm trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Dennis D.
01/2015
5.0
tree service
+ -1 more
Work went quick and well trees did grow back
Description of Work: Cut down 2 trees, trimmed hedges and other plants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
DEBORAH C.
11/2014
5.0
tree service
+ -1 more
They are very good with trees. They were polite. We had a whole lot of trees so we paid them for more. They were nice and we are happy with the way the trees turned up.
Description of Work: I purchased a Big Deal with Henderson Tree Service for 200 dollars worth of tree service. We had big old trees so there was a lot of work done.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maeve M.
06/2014
5.0
tree service
+ -1 more
My neighbors asked me to remove our trees as the roots were growing under a sun room in their house and lifting the foundation. I was delighted to find an Angie's deal to remove trees. The head man came out at a time that was convenient for me and we discussed the tree removal. On the actual day of the removal I counn't be there, so the head man ensured that the tree removal guys had the correct information. They were kind enough to trust working with two small dogs in the back yard. The removal itself was clean, on time and there has been no regrowth. Our neighbours and I are happy.
Description of Work: removed two large palm trees (and roots) and one small tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$399
Martha L.
03/2014
2.0
tree service
+ -1 more
They were fast but didn't take the time to cut straight across making it hard to cover the stump or to set something on the top.
Description of Work: They cut down 2 trees.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$100
Amy O.
03/2014
5.0
tree service
+ -1 more
They were very good and I had no complaints. They trimmed 4 street side trees. It took them all day and they had a satisfactory cleanup too.
Description of Work: I purchased a Big Deal from this company in 2012 for: $199 for $400 Worth of Tree Services!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Zoe D.
03/2014
5.0
tree service
+ -1 more
I was not present at the time of the service, but I would never have known that a tree had been cut down on my return to the house. The clean up was perfect. I would recommed them for tree removal. Great job!
Description of Work: They cut down a tree and gound the stump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian E.
03/2014
4.0
tree service
+ -1 more
It was a very good deal and value. I was anxious to get the work done and scheduling was very good. The supervisor was fine. I did feel he was trying to upsell me a bit but wasn't overly aggressive.
Description of Work: I had a male avocado tree that needed to be significantly reduced. They also trimmed three palm trees in my front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Roshann C.
01/2014
5.0
tree service
+ -1 more
Was very happy with their customer service. Would use again!
Description of Work: They not only pulled out the large tree root that I requested, they also removed a few other small trees with the orginal cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
dennis N.
01/2014
2.0
tree service
+ -1 more
We purchased the coupon for trimming trees. The agent came out and gave us a quote. We thought we could get all the trees trimmed for the price of the coupon which is what we paid last year from a local company. The quote was triple the coupon price. The agent was very professional and honest about the quote. The price was just too high for us.
Description of Work: The job was to trim about 15 palm trees.
Rating Category
Rating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Melanie F.
12/2013
5.0
tree service
+ -1 more
I was happy with them. I let them take charge of it and it looks great. I choose them because of the big deal.
Description of Work: Henderson Tree Service cut my back tree and trimmed it a little bit so that it was not so messy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Nathan F.
11/2013
5.0
tree service
+ -1 more
They removed a tree for me. I have no complaints.
Description of Work: This was a big deal for tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lionel G.
11/2013
3.0
tree service
+ -1 more
|The day of the job, they arrived in a large truck and proceed to struggle to maneuver it into position. As I watched form inside the house, the oversized truck drove over the raised edge of my asphalt driveway, crushing it. One of the worker outside the truck saw it, and the driver (manager/owner?) got out and looked at it. I waited to see if they would say anything about it, but they never did. When I brought it up, and asked how he planned to address the damage, he said he'd get back to me. | |In the end he didn't offer to repair it, or to pay for the repair. Instead, he said he'd top three cedars that were not part of the original bid for free. Knowing I'd have a heck of a time getting him to pay for the driveway repair, I accepted the offer. But I was still left with a smashed driveway caused by the oversized equipment they chose to use. | |I won't be calling them back for more work.
Description of Work: When bidding the project, the contractor said he would bring a bucket truck to reach the trees., rather than climbing them as previous contractors had all done. I questioned his choice, pointing out how long and narrow my driveway is. He said it would not be a problem, and I let it go at the. |
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0
Penelope W.
10/2013
5.0
tree service
+ -1 more
An ugly old myoporum with distorted growth and a lot of dead wood was growing on top of younger shrubs - pittosporum and raphiolpsis - that would otherwise soon provide a denser more attractive screen, if given light and space to grow. The growth of all the plants had become intertwined, making it difficult to see what should be removed. The job required time and constant checking to see that cuts did not expose the unwanted view. Hendersons were very helpful. They understood the problem and worked carefully to achieve the desired result. They also cleared and hauled an extra load of previous prunings. I was delighted with the result.
Description of Work: Pruned a series of tall shrubs and small trees in an area where maintaining a screen from a neighbors balcony was very important.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$775
Cynthia L.
10/2013
5.0
tree service
+ -1 more
Very well. They were very prompt, professional and courteous.
Description of Work: Trimmed three trees and removed two stumps
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
KARL S.
09/2013
3.0
tree service
+ -1 more
PRICE SEEMED VERY HIGH CONSIDERING IT WAS 200.00 OFF, SO ABOUT 400.00 2 TRIM 2 TREES. aLSO, SOME SURROUNDING PLANTS WERE DAMAGED, AND THE CLEAN UP WAS BELOW AVERAGE. IT SEEMED AS THOUGH THEY BASED PRICE WITH DISCOUNT IN MIND, AS TO RECOUP.
Description of Work: TRIMMED PALM TREES
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$200
Mark G.
09/2013
5.0
tree service
+ -1 more
I was surprised at how well they did. The price was great for the amount of work they did.
Description of Work: They trimmed my palm trees and eucalyptus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$399
Dana H.
09/2013
5.0
tree service
+ -1 more
They did the work as described and contracted.
Description of Work: Trimmed palm leaves
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
lorraine G.
09/2013
3.0
tree service
+ -1 more
We had to call several times before we could get Henderson to come out for an estimate, even though we purchased the service in advance. We thought the estimate was high in comparison to other vendors. We requested that our money be refunded, which they did. I would not use them again.
Description of Work: After we called several times to get an appointment, they came out and gave us a very high estimate
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$1,000
Patrick & Val O.
08/2013
4.0
tree service
+ -1 more
Excellent yard work. difficulty in dealing with owner who was very brash and unpleasant.
Description of Work: Remove trees
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$200
Paul C M.
08/2013
5.0
tree service
+ -1 more
We are too far north for them to work in vista
Description of Work: We were out of their service area
Rating Category
Rating out of 5
Yes, I recommend this pro
Melinda Kim K.
08/2013
5.0
tree service
+ -1 more
They arrived on time and were super quick and professional and best of all they really cleaned up ALL the mess. Will definitely use them again in the future.
Description of Work: Cut down a super large tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Lee Z.
08/2013
4.0
tree service
+ -1 more
As I said above, I felt they weren't doing that much trimming for my $375 purchased certificate. I ended up add more trees for trimming causing additional costs.
Description of Work: It was all right, but I felt like they were quick to add extra expenses for additional trees. I was using a coupon which didn't cover much. It was expensive for the amount of trees trimmed and I felt the trimming was just average.
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Service Categories
Tree Service,
Landscaping,
Plumbing
FAQ
Henderson Tree Service is currently rated 4.5 overall out of 5.
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: 10:00 AM - 4:00 PM
Henderson Tree Service accepts the following forms of payment: Check
Yes, Henderson Tree Service offers free project estimates.
No, Henderson Tree Service does not offer eco-friendly accreditations.
No, Henderson Tree Service does not offer a senior discount.
Yes, Henderson Tree Service offers emergency services.
No, Henderson Tree Service does not offer warranties.
Henderson Tree Service offers the following services: Lacing & shaping crown reduction complete tree removals palm tree pruning commercial maintenance programs.