OVERLAND PLUMBING INC

Garbage disposal scheduled for installation at 9am Friday (Sept 15th). Overland called and said couldn't make appointment but would be able to do job in evening. I responded I would not be available in evening. Rescheduled for Saturday from 1 to 3PM. At 3pm installer called and said could not make appointment but could schedule it for Sunday. I said no and cancelled install.

Called this company to make an appointment. She gave me a window of when he would come. He called later and stated that he would be here 20-minutes outside of that window. That time came and he was a no-show and did not call. I called the company back to cancel and that I would find someone else. Plumber called me back and said he gave me a completely different timeframe and that he was 5-minutes away. The office told me he was in a completely different city that is 20-25 minutes away. This company is disorganized. Won’t be calling again.

If I enjoyed being ripped off the job went fine. Geremi Cordona charged me $875 for a $100 part and on top of this he charged me over $200 ++ for labor to install the over priced valve. I would not recommend Overland Plumbing for any plumbing job. What a rip off!!

Excellent service! Very knowledgeable, on time, and friendly. Highly recommended.

One of the most unprofessional and manipulative experiences I’ve ever had with a service provider in LA. The technician, though punctual and polite, was incompetent, I’ll-equipped and constantly on the phone with HQ receiving instruction and offering estimates which were exorbitant bordering on criminal. This vendor should be removed from Angie’s List.

Never gave an official receipt, only hand-written. faulty parts resulted in a 1-month wait time to get the right parts in, with minimal contact to the customer (my mom) to let her know what's going on. Horrible experience.

1.Installation of new diverter valve stem for existing three handle shower valve. Starts at $850 for labor alone, you would need to provide valve. If we need to provide valve there is no way to determine price as all valves are different brands, we would need to see it. 2. Install new rental-grade toilet, take away old one, Start at $550 toilet included 3.Install new mid-grade kitchen sink faucet single handle with sprayer $850 Include parts and labor Thank you Overland Plumbing 800-757-07

The team was efficient, thorough and honest. Would ABSOLUTELY book them again... getting ready to for another service.

First, I would like to state, I have used this company several times previously and they were fair. They replaced my water heater, added a fridge water line, and replaced all the outgoing plumbing in my house. I am very disappointed with this experience. My partner was the one who handled the interaction since I was not available. Based on what i have seen in pictures and the recollection of my partner and his mother-in-law... Geremi arrived and the issue with the toilet flap was identified which he quoted a 180 estimate. Then the issue with bathtub/shower faucet not closing completely was identified which was quoted at 350. My partner thought the second issue was going to require the entire replacement of the faucet and the associated assembly. As a combination unit from a 1949 house, it made sense why the cost may be high. In the end, Geremi was on premise less than an hour and had all the parts in his van. The tub/shower issue was resolved with a washer and the toilet was resolved with a 10.00 part to replace the flap and adjust the basalt to stop the water when the tank is full. I told my partner to use Overland since they are Spanish speaking as is he and his mother and they have been fair in the past. Based on this experience, I would not recommend Spanish speaking or other from using Overland Plumbing. I have been contacting the people that I have referred to Overland Plumbing to update them as to not use again. In the end it was 530.00 for less than an hour of labor and maybe 25.00 in parts. I don't know what the parts actually cost since their invoice did not list out the cost of the parts. I wish i had checked angies list before using them again. If I had known that they had requested to be removed, I would not have used them. Lesson learned that we need to continuously check up on services that we have trust before requesting service from them again.

Technician Hugo was punctual, professional, experienced and friendly. There were some other minor issues found during the repair which he explained clearly and took care of along with the main repair. I would use them again and recommend them to others.

Was repaired as needed. I felt that the price was unreasonable considering that only one valve had to be replaced. Sticker shock to say the least. I only got one estimate which was not a great idea.

Very professional, very quick

It was a smooth transaction once the fine print was figured out.

The installation technician was very courteous and did a good job. I did not like having to listen to his boss try to up-sell me. I do not know if I would use this company again.

It was a great service - on time, professional and nicely done

It was very well done. Scheduling was pretty easy and we had no problems.

Shower pressure was increased a little, some sink/bathroom fixtures were not checked (therefore, no tightened), and I did not use them to flush the tankless water heater due to the exorbitant price for the service. I have two tankless water heaters and they wanted to charge me $200 per tank. I got it done for $100 each the very next day from someone else.

As most homeowners know one fix led to another and another. Overland arrived on time and were very professional (they cleaned up after themselves and explained everything and had no problem in answering questions). A simple garbage disposal replacement led to fixing two toilets, installing a safety bar, fixing a bathtub drain leak and replacing the water pressure valve. BUT they did find and repair a gas exhaust leak on the water heater, a dangerous situation that we had not been aware of. All the guys were very courteous and friendly. I will use Overland again.

I normally try to tackle these types of jobs myself, but the clearance in order to access under this sink was very small, with a bathroom cabinet directly across from it, and I'm really tall! So I had Overland come out and do it for me for a very reasonable $89.00. Technician was very nice and very quick with the change-out. Very happy with the work provided.

I ended up not using them because they wanted to do more work than I needed, and we could not come to an agreement. They also tried to send two people for a leaking faucet, which is not a two person job, and the price they quoted was for the work of two people.

They fixed it very quickly. They found the problem, pointed it out and then they went ahead and fixed it. They were very professional, very quiet, not very chatty but they just did the job and left. I got what I needed though I was concerned that their price may be too high.

We still had the original main sewer line from the 50"s. We were getting backup into the house so I called Overland. Jeremy came out promptly and snaked and photographed the line. I could see the breaks in the sewer line. He told me that the clay can degrade over time and that the recent earthquakes may have shifted the line enough to cause the backup problem. He also showed me some HUGE roots that had grown into the line and were clogging it. His concern was that if the line collapsed we would have a true disaster and they would have to dig a trench to pull out the old pipe. He quoted me a price of $8500, not cheap but I trust the quality of the work. They came out promptly as promised and took pictures of my wife's rose garden so they could put everything back exactly as it was. When they were done you could not tell that there had been 2 huge 6 ft. deep holes in my front yard. In addition I had Jeremy look at a toilet that has been doing the constant running thing for the last 3 years. It would fill up and flush by itself all day and night or we would just hear water running. I had 2 other plumbers come out to fix it and they couldn't. Jeremy knew exactly what to do and fixed the problem.

They were called in an urgent situation. (we were expecting up to 50 guests for a wedding rehearsal dinner). They were very helpful; professional; and didn't perform anything that did not need to be done. We would use them again.

Purchased a Big Deal from Angie's List for a sewer problem. They snaked my sewer, tested it out and snaked it again. They were at my house for about an hour for the whole process and did not charge me any extra above the cost of the Big Deal. Exactly what I needed.

Went great!! They showed up on time, were friendly and got the job done in a good amount of time!