BUTCHER'S BLOCK BUILDING MTRLS

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Hardware & Home Improvement Stores

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1.01 Reviews
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Number of StarsImage of DistributionNumber of Ratings
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4
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3
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2
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1
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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Harald Z.
06/2017
1.0
home improvement stores
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Butchers Block sold me a specific grade of lumber for decking and upon delivery about 50% was damaged (rotted, 10ft long cracks, gashes on the top of the boards). The owner Glenn didn't like that I wanted to return the damaged pieces and keep the non-damaged boards. He only kept repeating "That's how I get it from the mill." And "No, you can't look in the yard at my inventory." I'm not sure why Glenn would not want to make the situation right. It may be how you got it from the mill, but that doesn't mean you can sell it to me damaged. You wouldn't sell someone a new window with broken glass, just because it arrived at your shop like that. Very poor customer service! It's too bad you can't trust this business owner.
Description of Work: Purchasing lumber for decking
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    Contact information

    41860 BIG BEAR BLVD, Big Bear Lake, CA 92315

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Hardware & Home Improvement Stores

    FAQ

    BUTCHER'S BLOCK BUILDING MTRLS is currently rated 1 overall out of 5.
    No, BUTCHER'S BLOCK BUILDING MTRLS does not offer free project estimates.
    No, BUTCHER'S BLOCK BUILDING MTRLS does not offer eco-friendly accreditations.
    No, BUTCHER'S BLOCK BUILDING MTRLS does not offer a senior discount.
    No, BUTCHER'S BLOCK BUILDING MTRLS does not offer emergency services.
    No, BUTCHER'S BLOCK BUILDING MTRLS does not offer warranties.

    Contact information

    41860 BIG BEAR BLVD, Big Bear Lake, CA 92315