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BEVERLY HILLS HOUSE AND WINDOW CLEANING

Window Cleaning, House Cleaning, Carpet Cleaning,

About us

Our family owned company (currently on its third generation) has been providing cleaning services for over 80 years. Our cleaning crews have been with us for at least 10 years. We accept checks & credit card payments (Visa, MasterCard & American Express).

Business highlights

97 years of trusted experience

Services we offer

Our area of expertise includes house cleaning, construction & remodel cleanup, window cleaning, carpet & furniture cleaning, floor care, gutter cleaning, & pressure washing of exterior walls, brick patios, & driveways. Our Beverly Hills Stone Services division services in all types of stone cleaning and restoration services. We restore floors, showers, tubs, & fireplaces as well as indoor & outdoor patios & wall facings. We also clean chandeliers, mirrors, light fixtures & skylights.

Services we don't offer

We do not make beds, washing dishes, or clean/fold any laundry.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Reviews

4.111 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
9%
3
0%
2
0%
1
18%


Rating CategoryRating out of 5
quality
3.9
value
4.1
professionalism
4.1
responsiveness
4.3
punctuality
4.3
Showing 1-11 of 11 reviews

ANN S.
07/2014
5.0
house cleaning
  + -1 more
They were very good and very prompt and very nice but I didn't use them. They were reasonable. I called them because I needed a unit cleaned. They called back later.
Description of Work: They came out and gave me a quote. They quoted me for cleaning the apartment.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

George H.
01/2014
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Joan W.
11/2013
5.0
window cleaning
  + -1 more
unknown
Description of Work: "Wash windows |Clean carpet"
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
06/2013
5.0
window cleaning
  + -1 more
The Beverly house and Window cleaning were excellent, they were right there on phone and on time.
Description of Work: I used them for my house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Cam C.
01/2013
1.0
window cleaning
  + -1 more
Not only wouldn't I recommend them, I wouldn't let them back on the property. Our Recommendation: Merry Maids, are nice, do a great cleaning job They don't lie or try to pretend they cleaned something they didn't or pretend they worked longer than they did.
Description of Work: Arnie Roth, the salesman answering the phone for Beverly Hills House Cleaning in my opinion is a hustler and scam artist Merry Maids cleaned the empty apartment 5 weeks before. We couldn't book them the 2nd of January so instead checked Angie's List and picked Beverly Hills House Cleaning. B H cleaning was to clean up after the painters, washing the floors where the painters had worn boots. The tenants requested power washing on the 2 patios and washing the windows. It had been raining a lot and as long as I had to pay for 3 hour minimum we saw no problem. Arnie Roth quoted 3 hour minimum for 2 men @ $240.00 Arnie Roth quoted $150.00 to power wash the 2 patios. I had swept and hosed down the patios the morning before, but they were still showing signs of normal wear and tear that only a power wash could fix. The cleaners arrived at 9 am and began cleaning at 9:10 am. Arnie Roth called one hour later explaining he had to charge an extra $50.00 for power washing the 2 patios. I was over a barrel because the tenants were moving in the next morning and we had promised to power wash the 2 patios. So I agreed. The 2 man crew cleaned the empty apartment and power washed the patios in under 3 hours They started at 10 minutes after 9 am and finished everything including packing up their stuff by 5 minutes to twelve (noon. ) Arnie Roth called again explaining he had to charge more to clean up the mess left by our handy man. Arnie explained after our handy man left it took his 2 man crew 45 minutes, until after 1:00 pm to clean up the considerable mess left. The cost would be an additional $100.00. don't know about you, but I really hate being lied to and talked to like I'm stupid Our handy man was still in the apartment at 1:00pm he hadn't left. He changed 4 light bulbs and re-aligned a kitchen drawer that had come off its track with his 2 hands. Then repaired a fixture on the outdoor patio and tightened a door handle finishing up around 2:00 pm. when I arrived. Two hours after B H Cleaners left I did a walk through paid our handy man and left. Our handy man is terrific, never had a complaint about anything. He as neat as a pin. To say it required 2 men cleaning for 45 minutes after him is a bold faced lie. Just as they hustled $50.00 out of me to power wash the patios, they were trying for another $100.00 Anything for a buck. Dr. Phil has a name for these con artists wish I could recall it

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$440

Response from BEVERLY HILLS HOUSE AND WINDOW CLEANING
I’ve owned BHHW for 34 years and this is the first time my honesty and integrity has been questioned and assailed. Customer has accused me of being a hustler and a bold face liar. She has accused us of pretending to clean something we didn’t do and pretending we worked longer than we did. These are very serious charges, and if true, would cast a pall on this reputable business that has been established in the Los Angeles area since 1928. I hereby will categorically refute these accusations. In regards to the extra $50 charge for pressure washing her two patios, she told me in our initial phone conversation about one patio, not two. When my Operations Manager Mario arrived at the jobsite after customer’s departure around 9:30 AM and saw the extra power washing work involved, we called her and explained the extra $50 charge before we started the power washing, and she readily agreed. Regarding Customer’s assertion that the two-man general cleaning crew of Nelson & Adrian finished the general cleaning and the power washing by noon at which time they packed up and left is not correct. They had not completed the general cleaning and the power washing was not started until 1:00 PM (by Mario). They left for a one hour lunch break, returning at 1:00 PM to complete their work. Mario, who also had left, returned at 1:00 PM with the power washing machine and he performed the power washing between 1:00 and 3:00 PM, during which time Nelson and Adrian spent 45 minutes (1½ Man-Hours = $60) completing the regular general cleaning and 30 minutes (1 Man-Hour = $40) re-wiping all exterior surfaces due to a fine layer of sawdust that had settled on these surfaces as a result of Customer’s Handyman cutting wood in the living room with a power saw. Customer was not seen by any of our crew again after she left at approximately 9:30 AM. Her walk through had to be after 3:00PM when we left. Her Handyman can verify that we were still working when he left at 2:00 PM. Nelson and Mario had separate conversations with the Handyman between 1:00 and 2:00 PM. Mario had also told Handyman between 10:30 and 11:00 that Handyman’s power sawing may cause us to do some extra work, as the case turned out to be. When I talked to Customer the next morning, she told me that she was quite please with the quality of our work and intended to write us a glowing review on Angie’s List. She commented that even though she hadn’t mentioned to us to clean the insides of the drawers and cabinets, she was quite pleased with their improvement. Although she questioned the extra charges relating to the re-cleaning of the external surfaces (she was not aware of the power saw sawdust issue at that time), she agreed to have all the charges of $540 placed on her credit card, which we did. I called her back a short while later and left a voice-mail message that as a courtesy I would issue a credit for the re-clean charge at $40 (one Man-Hour). She didn’t return my call. She posted the Angie’s List review two days later. After re-examining the situation, I decided to refund her all of the $150 additional charges bringing the total back $390, the exact amount she expected to pay at the beginning. I reasoned that she should have had all the information about the extra charges in a timely manner. She should have been informed of the possibility of re-cleaning charges when we saw the power sawing happening at 10:30 or 11:00 AM. The need for extra regular general cleaning time should have been communicated to her when Nelson and Adrian returned from lunch. The timely communication of the extra charges was poor on our part, so I refunded her the entire $150 extra charges. In conclusion, Customer was not hustled or lied to. She was charged only for the time we actually worked and for the work that was performed. I trust that this clarification will clear the air.

Adam J. M.
11/2011
5.0
house cleaning, window cleaning
  + 0 more
The guy who owns this company, Arnie, is a great guy. Totally honest and down to earth. I've known him for awhile. I needed a cleaning service. I have been using Arnie's company to clean windows for a long time. I searched on Angie's for a house cleaning service in Los Angeles and didn't like what I found. I noticed that Beverly Hills House and Window Cleaning did cleaning. No surprise given their name but I never associated them with this job. Arnie called me right back, got his estimator over the next day. Estimator was a good guy too. By the end of the day I had an email estimate and then I scheduled the work for two days later. Crew of 3 came on time and did the work in exactly the 4 hours estimated. Nice.
Description of Work: Cleaned up after House vacated before we started work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

T. B.
08/2011
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
I have used them in the past and I am happy with them. I would use their services again in the future.
Description of Work: I used the services of Beverly Hills House And Window Cleaning. The last time I used their services was in March. I spent just over $2000 for the job done. They did window cleaning, carpet cleaning and above eye level cleaning of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

T. B.
04/2011
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
They were prompt and did a good job. I like their services and will use the same in future.
Description of Work: I used the services of Beverly Hills House and Window Cleaning for house cleaning and window washing, in March, 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

JOHN G.
10/2008
1.0
window cleaning
  + -1 more
They did not clean the windows properly. They were streaking and still dirty. We had them come out a second time to do the job right and they still looked horrible. I have to hire a different company to do the job right.
Description of Work: They cleaned our windows in our house. They cleaned all of outside and 30% of inside.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


BARBARA W.
07/2007
5.0
house cleaning
  + -1 more
I have used this company a few times before and I really think that they do a good job. As far as the prices goes, I can say that their rates are reasonable. I highly recommend them.
Description of Work: They scrubbed and cleaned my entire 4 bedroom, 4 bathroom home before we moved in. There was no furniture in the house yet, but they vacuumed, dusted, mopped, and washed the inside of all the windows. They also wiped down all the cupboards and drawers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GARY R.
09/2005
5.0
window cleaning
  + -1 more
THE JOB THAT THEY PERFORMED FELL NOTHING SHORT OF AMAZING. THE WINDOWS WERE SPOTLESS AND I MEAN SPOTLESS! THERE WAS NO RESIDUE LEFT FROM THE CLEANERS THAT THEY UTILIZED EITHER.
Description of Work: THEY CLEANED EVERY WINDOW AROUND MY HOUSE BOTH ON THE INTERIOR AND EXTERIOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    264 S La Cienega Blvd Suite 185, Beverly Hills, CA 90211

    www.bhhw.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 AM
    Tuesday:
    9:00 AM - 5:30 AM
    Wednesday:
    9:00 AM - 5:30 AM
    Thursday:
    9:00 AM - 5:30 AM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    House Cleaning,
    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Blind Cleaning

    FAQ

    BEVERLY HILLS HOUSE AND WINDOW CLEANING is currently rated 4.1 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:30 AM

    Tuesday: 9:00 AM - 5:30 AM

    Wednesday: 9:00 AM - 5:30 AM

    Thursday: 9:00 AM - 5:30 AM

    Friday: 9:00 AM - 4:30 PM

    Saturday: Closed

    BEVERLY HILLS HOUSE AND WINDOW CLEANING accepts the following forms of payment: American Express,Check,MasterCard,Visa
    Yes, BEVERLY HILLS HOUSE AND WINDOW CLEANING offers free project estimates.
    Yes, BEVERLY HILLS HOUSE AND WINDOW CLEANING offers eco-friendly accreditations.
    No, BEVERLY HILLS HOUSE AND WINDOW CLEANING does not offer a senior discount.
    No, BEVERLY HILLS HOUSE AND WINDOW CLEANING does not offer emergency services.
    No, BEVERLY HILLS HOUSE AND WINDOW CLEANING does not offer warranties.
    BEVERLY HILLS HOUSE AND WINDOW CLEANING offers the following services: Our area of expertise includes house cleaning, construction & remodel cleanup, window cleaning, carpet & furniture cleaning, floor care, gutter cleaning, & pressure washing of exterior walls, brick patios, & driveways. Our Beverly Hills Stone Services division services in all types of stone cleaning and restoration services. We restore floors, showers, tubs, & fireplaces as well as indoor & outdoor patios & wall facings. We also clean chandeliers, mirrors, light fixtures & skylights.
    We do not make beds, washing dishes, or clean/fold any laundry.

    Contact information

    264 S La Cienega Blvd Suite 185, Beverly Hills, CA 90211

    www.bhhw.net

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:30 AM
    Tuesday:
    9:00 AM - 5:30 AM
    Wednesday:
    9:00 AM - 5:30 AM
    Thursday:
    9:00 AM - 5:30 AM
    Friday:
    9:00 AM - 4:30 PM
    Saturday:
    Closed