Ponderosa Tree Service provides a comprehensive range of tree care services for clients in Alameda and Contra Costa counties (and beyond) including trimming, safety pruning, view restoration, stump grinding, shaping, thinning, and hazardous tree removal. We offer tree planting as well. We also implement a zero-impact policy that ensures our clients’ properties are treated with care. All of the company’s employees are experienced professionals who undergo ongoing in-house training to stay updated on industry methods. Additional DBA - Ponderosa Tree Service, Inc.
Business highlights
53 years of trusted experience
Emergency Services Offered
Services we offer
Large tree removals in delicate surroundings, view restoration, pruning & thinning, surgery & cabling, stump grinding, planting, comprehensive tree health care & maintenance.
Very well. They took the time to do a careful estimate and explain what they observed about our trees. They did a beautiful job trimming and removing the one tree. In a very dense garden, they worked hard to avoid damage to other plants and trees. They started promptly and got the work done within their estimated time.
Description of Work: They pruned two medium sized pepper trees. Pruned a large Magnolia. Pruned two very large ceder trees adn removed a medium sized loquat tree.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Carla S.
02/2018
5.0
tree service
+ -1 more
Ponderosa arborist have a keen eye for necessary pruning and beauty. they are wiling to take off what is necessary for safety issues (i.e., branches touching electrical wires and branches that keep getting hit by garbage trucks) while preserving the beauty, balance and symmetry of the tree. I highly recommend them
Description of Work: Trimming Ornamental pear tree
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kate S.
02/2018
5.0
tree service
+ -1 more
Craig came out and examined the tree and talked to me about what could be done to try and save it, and to stabilize it in its new position to allow it to recover. He answered all my questions, and told me I could do the job myself, since the tree wasn’t too big. He walked me through the right way to take off the limbs that needed to go, and how to use a ratcheted band to hold the trunk steady to a post supporting my deck. I wanted to pay Ponderosa for his very good advice, but he refused to take any money. He said they give free advice all the time, and only charge for doing the work themselves. And to top it all off, he was a really nice guy. He was good with my dogs, and a pleasure to talk with.
Description of Work: The root system of our favorite orange tree was badly damaged by work to replace our sewer lateral. A month after the work was done, the tree began slowly falling over, away from the side which had the root damage. We didn’t know whether the tree was salvageable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Frederick B.
11/2017
1.0
tree service
+ -1 more
Ponderosa Tree Service took about three weeks to arrive to give me a quote. Even though they advertised to do work in Alameda County, they told me that Fremont was at such a distance, that they would have to add a travel charge. They would not be able to do the work for two months. When I got the quote it was about 2.5 times the amount that a local tree service charged me for the work that they estimate and completed in 48 hours.
Description of Work: Trim a large Pepper tree with failed limbs Trim a neighbor’s tree back to the fence line and out of phone lines Dig up three rose tree roots Trim back small trees next to the house
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0
$2,150
Ellen F.
09/2017
5.0
tree service
+ -1 more
They did a good job. They did not remove the stump, it was not in the estimate and i did not notice until later.
Description of Work: I used Ponderosa Tree Service to remove a sick tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Madeline P.
09/2017
4.0
tree service
+ -1 more
I loved Ponderosa and would definitely hire them again if we aren't in a rush. My only complaint is that we had to book our service over 2 months in advance, and then our service was rescheduled & pushed back 2 times.
Description of Work: Tree trimming for insurance compliance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$900
Laverne S.
07/2017
5.0
tree service
+ -1 more
The gentleman was prompt, on time, very professional. The quote was in reason and I look forward to using them.
Description of Work: They gave me a quote for tree service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
John H.
06/2017
5.0
tree service
+ -1 more
They were on time worked hard and carefully. Cleaned up well afterwards and were very polite curtious and helpful. They did what ever was needed to get the job done in one day. The estimate said it would probably be a two day job. This was a good and experienced crew, it was fun to watch them work together. I would definitely hire them again.
Description of Work: We had four 50 to 80 foot redwood trees removed near our building sidewalks and foundations. This was a large job that took all day to accomplish. They returned the next day to grind the stumps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,700
Heidi A.
05/2017
5.0
tree service
+ -1 more
They were generous and helpful. I think I could have gotten a better price, but not better service.
Description of Work: They trimmed a monster of a cypress for me, cleaned up my lemon and my orange tree and pulled a couple of large and prolific shrubs. They removed all debris.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$2,550
Mary J.
02/2017
5.0
tree service
+ -1 more
It was excellent. The price was competitive. I checked other places. They came on time. They did the work that we requested. They even said that the one bush that we decided to change our mind to get more cut off and we had to call them back and they did that for free. It took them the work in a couple of hours. The workers are very professional and very polite.
Description of Work: They had to come out to trim the trees in the front yard for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve S.
12/2016
5.0
tree service
+ -1 more
Mike was very knowledgeable, but also admitted when he didn't know about something. He followed up with an email that detailed how I could care for my sunscalded trees.
Description of Work: Consultation on health of trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
David P.
11/2016
5.0
tree service
+ -1 more
The tree beside our driveway had a partially broken branch that was hanging over the driveway, creating an unsafe situation. I called Ponderosa Tree Service after another company (who still hasn't called me back) said they couldn't get to it until December 23rd. I spoke to Angelo, who called one of his supervisors in the field. I then spoke to Kerry at about noon, and told him what I needed. When I asked when he could get to it, he replied about 1:00 pm the same day! He said that Ponderosa had emergency crews to handle situations like mine. Well, due to scheduling and traveling time issues, the crew wasn't able to get to my house before dark. The lead crew member (whose name I didn't write down, possibly Brian...sorry) called me and set up a new time. He promised that they would start work the next day between 8:30 am and 9:15 am. I met Francisco at 8:45 am. He verified what work needed to be done, as well as pointing out two more branches that were in danger of falling. When the other members of his crew arrived at 9:00 am, they began working. They were finished at 11:00 am, and left my property cleaner than they had found it. I called Angelo again, who accepted my credit card info over the phone. Later that evening, Kerry called me back to make sure the job went All employees I contacted were polite and profession. I now consider Ponderosa Tree Service to by my go-to tree service company.
Description of Work: Broken tree branch removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Bradley L.
11/2016
5.0
tree service
+ -1 more
I really like the ownership, and the crew that came out was fantastic. I was very satisfied.
Description of Work: I hired them to remove a palm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Karlyn N.
10/2016
5.0
tree service
+ -1 more
It went great! They were on time. Said exactly what they said they were going to do promptly. They cleaned up the job site well after, too.
Description of Work: Cut down two pine trees that had beetles. One was dead.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Dawn and Kevin T.
10/2016
5.0
tree service
+ -1 more
Everything went so well from the time of getting an estimate to the final job. They responded promptly to my request for service. Arrived on time for the estimate. Very professional. Did the work as requested and the clean up was great. I would hire again and be happy to make a referral
Description of Work: tree trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,350
Apolonio L.
09/2016
1.0
tree service
+ -1 more
I couldn't even get contact with them. E-mail requests for estimate go unanswered. I called today, and an extremely unenthusiastic man answered. As soon as I got the words "I'd like to schedule an estimate for a tree removal" out, he hung up. Nice customer service. This is not an issue that's worth any more of my time to pursue. You just lost a potential $1K - $2K customer. Nice job. Figure out your phone etiquette
Description of Work: Estimate for tree removal service, which did not happen
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gerald R.
09/2016
5.0
tree service
+ -1 more
The provider was on time, and very nice.
Description of Work: They gave us a bid for work we needed done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Samy A.
03/2016
5.0
tree service
+ -1 more
Incredibly impressed with Micheal's generosity. During this recent storm (March 2016), a small(ish) tree in my front yard fell down and was blocking the sidewalk. Michael arrived on the scene and told me he didn't feel right about charging me to remove it. 5 minutes later he had cut the tree up into pieces using his hand saw and helped me move the pieces onto the side of my house. I'll definitely be using them for any other tree services I need. Thanks Micheal!
Description of Work: Removed a fallen tree
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Virginia B.
07/2015
5.0
tree service
+ -1 more
It went really well. They were very professional. They did a lot of work in one day.
Description of Work: They removed one tree and a lot of tree trimming.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Joe L.
03/2015
5.0
tree service
+ -1 more
Ponderosa Tree Service came out to our house 2 times, the first time was a very big job, and the second time was some cleanup work. On both occasions, they were punctual, and they performed the work that was outlined in the estimates. I will note that they didn't trim back one of the trees as they said they would the first time around, so they gave us a discount for that tree trimming the second time. On both occasions, they came in with a team and got the work done very quickly. We were very impressed. We found the estimators to be very friendly and down to earth, and the workers were as well. Our impression of this company is that they're honest and do good work. We would definitely hire them again.
Description of Work: Trimmed back one tree that they missed the first time around, and removed a tree from right in front of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Andy J.
08/2014
5.0
tree service
+ -1 more
They were fine. They were efficient. They were polite and they cleaned up afterwards.
Description of Work: Ponderosa, they were the ones that we used. They pruned some trees.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
sharon G.
03/2014
5.0
tree service
+ -1 more
I can't recommend Ponderosa enough. * A few years ago Michael Veneziano came to my house to check the integrity of some pine trees I had. He gave free advice on how to care for and keep them. Sadly the trees died due to beetle infestation and had to be removed. He came again, gave an estimate. He is so knowledgeable, he gave advice on all of the vegetation in my yard. * I got other bids, and some of the companies were weary to take on the job as the trees are far in the yard and the only way to remove the logs was walking them out a long way. Ponderosa's bid was the best and they honor an Angie's list discount! * Day of tree removal, a team of at least 8 guys came on time, full of energy, telling me what they were going to do and immediately got to work. They worked nonstop all day, cutting down 3 over 40 ft trees abutting an apt building. They took enormous care, did no damage and cut down all 3 in one day, and removed most of the wood. At the end of the day, they cleaned up my neighbors yards immaculately. All of my neighbors commented on how hard the team worked, and what an amazing job they did. They came back 2 days later to finish removing the wood from my yard. * The team including, Salvador, Fernando, Rivo, Johnny, Paco, Francisco couldn't have been nicer, friendlier, efficient and just such hard workers. I couldn't thank each of them enough. *Dealing with the office was a breeze, John the manager is on top of everything. * And kudos to Ponderosa, their workers get benefits, sick and vacation days and clearly like their job. * I would recommend Ponderosa to anyone, I will use them again for all my yard needs in the future.
Description of Work: cut down and removed 3 pine trees
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michael K.
01/2014
5.0
tree service
+ -1 more
The Sequoia Redwoods were planted by my neighbor way too close to the property line. As a result, when they grew large and tall as they do, they dropped dead needles and other stuff in our yard and on our dog run. Ponderosa did a very nice job of pruning the trees back to the property line while still keeping their shape and symmetry. They also ran interference with the the neighbors who were concerned the pruning would kill or damage the trees. Ponderosa showed up with a crew of four workers, including one who worked close to the top of the 100 ft. tree. They stacked all of the cuttings near the curb, and a chipper truck came by later and picked it up. The crew leader was Johnny. He was very professional, as were the others in the crew.
Description of Work: They pruned four very large and tall redwood trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$950
Kevin M.
08/2013
5.0
tree service
+ -1 more
. The tree grew too big for the location and the electrical wires were passing through the middle of the tree limbs. I made an appointment for a quote. The rep was professional and did allow some negotiation. We agreed on a price and set up a date for removal. There was two acts to this. First the cutting of the tree. Then the grinding of the stump, the following day. This also was a two priced transaction. One for the tree, and one for the stump grind. The operation was completed pretty quickly, as they had four guys working. There was no unforeseen problems. Then the next day, they were supposed to do the stump grind, but because of the location of the tree being near the gas line, PG & E had to come inspect and give an OK. This delayed the stump procedure three days. But Ponderosa handled everything.
Description of Work: Ponderosa cut down a 25 -30 foot pine, that was too close to the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$900
thomas E.
08/2013
5.0
tree service
+ -1 more
They were very good and were very efficient; they did it very professionally and cleaned up after themselves. They knew what they were doing and they did excellent work.
Description of Work: I used Ponderosa Tree Service for tree trimming service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Tree Service
FAQ
Ponderosa Tree Service is currently rated 4.9 overall out of 5.
Monday: 8:30 PM - 5:00 PM
Tuesday: 8:30 PM - 5:00 PM
Wednesday: 8:30 PM - 5:00 PM
Thursday: 8:30 PM - 5:00 PM
Friday: 8:30 PM - 5:00 PM
Ponderosa Tree Service accepts the following forms of payment: Check,MasterCard,Visa
Yes, Ponderosa Tree Service offers free project estimates.
No, Ponderosa Tree Service does not offer eco-friendly accreditations.
No, Ponderosa Tree Service does not offer a senior discount.
Yes, Ponderosa Tree Service offers emergency services.
No, Ponderosa Tree Service does not offer warranties.
Ponderosa Tree Service offers the following services: Large tree removals in delicate surroundings, view restoration, pruning & thinning, surgery & cabling, stump grinding, planting, comprehensive tree health care & maintenance.