Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation
About us
Owners, Janka and Ron White (husband and wife) opened the doors in 1986.
Prior to opening the business Ron had 12 years of flooring installation experience.
With that he saw the industry lacking in “professionalism”, mainly involving the installation side of it. He felt the installers were not properly trained and the ones that were good at their craft did not get the deserved recognition in pay or acknowledgment
It was his desire to change that. First with hiring their own in-house installation crew, having full control of the quality of the installations as well as making sure his installers received a fair compensation, along with benefits.
By doing this it also set Floor Dimensions apart from the competition who was still hiring by job and who ever they could find at that time.
The final results were 100 percent customer satisfaction as well as bring more professionalism to the industry.
Mention Angie's List and receive a free supply of cleaners for your new floor.
All Angie's List members receive 10% off on all purchases.
Business highlights
39 years of trusted experience
Services we offer
Full service for installation of carpeting, hardwood, laminate, tile, vinyl, cork and marmoleum. Largest selection of flooring showroom in the Bay Area. Large selection of flooring and carpeting in stock for immediate pick up or delivery. Check out our new HGTV Home products featuring a beautiful assortment of key carpet, hardwood, laminate and area rug styles.
Great. We had to make changes during the process and Floor dimensions were flexible and clear about how things would proceed.
Description of Work: Remove existing Pergo floor and install new vinyl sheet flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maria B.
07/2017
5.0
flooring contractor, hardwood floor
+ 0 more
Great. The team members were professional, clean, and considerate of our needs/wishes. Floors are gorgeous.
Description of Work: Replace carpeted bedroom and hallway with hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Floor Dimensions
Thank you [Member Name Removed] for your kind words. It's customers like you that make our job fun and rewarding. All the best!
Jen B.
05/2016
5.0
flooring contractor
+ -1 more
The whole team (sales and installation) worked around our schedule and were flexible as needed. We're super pleased with the end results - the installation team was accommodating, hard working and they kept the work area clean and organized. They performed the work within the agreed upon time frame (would have probably finished earlier if we hadn't asked them to do some additional customization). We have only praise for the entire experience.
Description of Work: We found Floor Dimensions after getting quotes from a couple other providers. Floor Dimensions has an excellent selection of eco-friendly flooring options which was important to us - we also needed a floor that could stand up to the daily pressure of several dogs and the team at the store was super knowledgable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,000
Response from Floor Dimensions
Many thanks [Member Name Removed] for taking the time to write such a wonderful review. We know how valuable your time so we just want to let you know how much we appreciate it. Thank you also for trusting us with your new flooring and we hope you enjoy it for many years to come. All the best, Janka White Owner
The crew had it done on time. I had to remove all the light stuff, including pictures and knick-knacks atop dressers and heavy tables. All the heavy lifting was done by the work crew. It's been several months and I get compliments on the new flooring. I did not shop around, instead went with the Angie's List discount. No unpleasant surprises. That's the way I like it.
Description of Work: Replaced old rug throughout house. Put down new cork flooring in living area and new carpeting in three bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
Gregory D.
05/2015
5.0
carpet installation, flooring contractor
+ 0 more
Great experience. Very helpful picking a carpet type and color. I am glad I went with the thicker padding they suggested. I wish they would have given me the 10% off for mentioning Angie's List as their special says. I did let them know that I found out about them through and decided to use them because of Angie's List. More expensive than Home Depot but did a GREAT job. The installer was fast, friendly and the room looks perfect. I will be using them to do the hardwood in the rest of the condo.
Description of Work: Installed Berber carpet in bedroom and walk-in closet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Sandra A.
04/2015
5.0
flooring contractor, hardwood floor
+ 0 more
I wanted to match some laminate in the other parts of my house and found the best match here. Took a little longer to get the floors in than I would have liked, but installation was very professional and fast. They are not the least expensive choice, but they do quality work and know their stuff. I would recommend them.
Description of Work: purchased and had laminate installed in my living room.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,600
Deborah R.
02/2015
5.0
flooring contractor, hardwood floor
+ 0 more
They were very good on ervery level. Sean at Floor Demenisons is an angel, he went above and beyond helping me with the entire process and then some. I would recamend this place over any other, and I did look at several differant compines b4 choosing FD.
Description of Work: They replaced my carpet with hardwood floors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Sandra L.
01/2015
4.0
flooring contractor, hardwood floor
+ 0 more
USean Bell, salesperson, was amazing and very patient as I changed my order several times. The delay occurred when the Mirage Engineered Hardwood was two weeks late in arriving requiring my changing the moving date of all the furniture stored to another date and extending storage contract another month. Unfortunately, the call informing of the delay came the day I was expecting Floor Dimensions to arrive and install the flooring. Installation of the Marmoleum was on time and finished withing a week. The installation of engineered hardwood took two weeks and went without a hitch.
Description of Work: Installed sheet Marmoleum in kitchen, master bath with varsity and closet and laundry room removing toilets, washer drier, refrigerator and existing baseboards. Replaced & painted baseboards and embossed existing vinyl. Supplied and installed Mirage Engineered Hardwood and installed baseboards supplied by me in master bedroom, guest bedroom with closet, office, hallway with closet. Pulled up existing carpet, tack strip and wall base, stained wall base, move and reset furniture. Su
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$20,000
Janet M.
11/2014
5.0
flooring contractor, hardwood floor
+ 0 more
The work is beautiful, and they were done a day earlier than anticipated. My bedroom took a little longer than I and they had thought, but it's a big room with a hallway and two closets, so it makes sense. The rest of the place went by quickly and although they were scheduled to finish on Monday the 10th, they finished on Friday the 7th. The staff at the store, Sean in particular, were also great and very responsive, especially since I am hard to reach during the day. They were willing to text me instead of calling, since that works better for me.
Description of Work: Ripped up tile (in kitchen) and carpet (in master bedroom, TV room, and living room) and replaced with hardwood.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Floor Dimensions
Thank you [name removed] for being so kind as to take the time to write a review about your experience with Floor Dimensions service and staff. We really appreciate your business and your kind words. All the best to you!
Susan K.
08/2014
4.0
flooring contractor, hardwood floor
+ 0 more
The price was good, the worker was on time and considerate. It looks a bit uneven to me but time will tell. So far I'm mostly satisfied.
Description of Work: Installed glue-down cork flooring.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Jan T.
06/2014
5.0
flooring contractor
+ -1 more
The installation went very smoothly. They were finished earlier than they had advised, it only took them part of a day. The representatives of the company are incredibly responsive, accessible, and easy to deal with. There was a problem with the flooring at first because there was an 8 day delay being that it was coming from Pennsylvania and it got lost and was even torn upon its arrival, but they ended up giving my a break on the cost of the services. I will be using them again, they were really great!
Description of Work: Installed a marmoleum floor in my kitchen.
Sales personnel were helpful when selecting carpeting; scheduling was flexible; and in-house service was professional & timely. This is the second time we have used Floor Dimensions and will do so again.
Description of Work: Replaced old carpeting in hall and stairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Patricia B.
04/2014
5.0
carpet installation, hardwood floor
+ 0 more
Terrific. Sean, the sales representative, assisted us in choosing an appropriate, inexpensive carpet for a rental unit. He gave us samples to take home to peruse at our leisure, and showed great patience and flexibility when we added to our order for installation. The installers arrived exactly on time, and they worked cheerfully and steadfastly until everything was completed. They left us with the additional remnants of carpet and advised us about follow-up with the repaired marmoleum. While the price of carpet and installation wasn't cheap, it was reasonable; we are more than satisfied with the service provided.
Description of Work: Floor Dimensions installed carpet in multiple rooms, including a stairwell, and repaired torn marmoleum in an office space.
It was good. Everyone was friendly, professional and punctual. The only gripe I have is that the Angie's list special was $300 for $500 worth of carpet - I had the impression that would cover one room. It wasn't even a large room but they told me the special wouldn't cover the entire room. I spoke to the manager, telling them I didn't think it was fair and he said they would do the room for the agreed upon price.
Description of Work: Replaced carpet in one room.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
Phillip P.
12/2013
5.0
flooring contractor, hardwood floor
+ 0 more
I cannot recommend Floor Dimensions highly enough!! There was an initial problem in establishing contact through Angie's List due to incorrect contact information on the part of Angie's List, but once contact was established everything went extremely well. Their showroom in Berkeley is lovely, and Sean was a great sales representative. The two installers who worked on my house did a SUPERB job with the leveling my house needed and the hardwood installation. Their attention to detail was incredible. I am not easy to please when it comes to this type of work and I have very high standards. Floor Dimensions met those standards. Every detail, every molding, every corner looks great. My floors are now everything I dreamed they could be. The pricing is a little on the high side, but the quality of the work is very, very good, and you get what you pay for. You do not want to scrimp on something as longlasting as hardwood floors. Again, I cannot reommend Floor Dimension highly enough. If you hire this company, you will be very satisfied.
Description of Work: This provider installed beautiful hardwood floors throughout my entire house. The work included extensvie leveling of uneven floors in my Victorian cottage before installation of the hardwood floors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,775
Response from Floor Dimensions
Good morning [member name removed], I am so sorry to hear your experience. I have checked all our records and can not find your request. Can you kindly let me know when your request was done. Again, my sincere apologies and I hope we can assist you going forward. All the best to you and yours in 2014! Janka White Owner
Barbara A.
10/2013
5.0
flooring contractor, hardwood floor
+ 0 more
Provider was very helpful and knowledgeable. Helped me choose proper product and understood problems I had in delaying schedule due to family tragedy (which is why I can't provide a date of installation). All members of the Floor Dimensions were helpful, courteous and efficient. A wonderful bunch. Would certainly use this company again.
Description of Work: Installed laminate flooring in my garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Response from Floor Dimensions
Thank you (Member name removed) for taking the time to write such a nice review. It was a pleasure working with you and helping your in your time of need. We wish you all the best and hope you enjoying your new floor. Floor Dimensions Staff.
Steve H.
10/2013
5.0
hardwood floor, flooring contractor
+ 0 more
Everything went well from making the measurement appointment to picking out the hardwood to the installation. This was a very positive experience save for the sticker shock for the materials. As mentioned the whole process was great, but there is definitely a difference in quality when looking at hardwood flooring, but that is a separate issue. The people here are very friendly and helpful when it comes to scheduling appointments, assisting in picking out the products and required material to the quality of installation. The floor was installed almost a year ago and it still looks incredibly beautiful. A very positive experience.
Description of Work: Maple Hardwood in Master Bedroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Kay C.
08/2013
5.0
hardwood floor
+ -1 more
We had three estimates for the work. The representative from Floor Dimensions was the most thorough and provided us with the most information about the job and got back to us with the estimate promptly. The two men who did the work were efficient, polite and worked quietly. They were very careful about moving the stove, had to remove doors to the laundry room and plane some of the other doors to fit. The work took two days, they cleaned up after themselves. We were very pleased with the final product.
Description of Work: Prepared the old flooring to have new vinyl installed in the kitchen and dining room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Response from Floor Dimensions
Thank you (removed member name) for taking the time to write such a nice review. W appreciate it! Thank you for trusting us with your project. All the best! Janka White Owner
Judith H.
08/2013
5.0
carpet installation, flooring contractor
+ 0 more
They were on time, courteous, very professional, and efficient. It took them no time at all. The sales people were very helpful. I got calls to let me know when things were to happen. I would recommend them.
Description of Work: Purchased carpet from them and they installed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Marylou M.
05/2013
3.0
carpet installation
+ -1 more
Very pushy and not helpful at all.
Description of Work: I choose not to go with this company.
Rating Category
Rating out of 5
Response from Floor Dimensions
Hello [member name removed], I am so sorry for your experience. Can you please call me at 510-525-5656 so that I can gather a bit more information regarding the service you received. Thank you very much! Janka White Owner
Heidrun C.
05/2013
5.0
carpet installation, flooring contractor
+ 0 more
Floor Dimensions worked diligently to customize and install everything the way I wanted it done. If I had any concerns, Floor Dimensions made me confident that they would get the job done right.Floor dimensions were friendly and professional. I would not hesitate to recommend Floor Dimensions to anyone for their hardwood, carpet or tile installation work.
Description of Work: Installed carpet on the stairs and the bedroom and den. They also repaired a ceramic tile in my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Barbara A.
04/2013
5.0
hardwood floor
+ -1 more
Because of problems with rainwater drainage I had to keep cancelling and rescheduling. They were quite understanding of this.
Description of Work: _Prompt, kind, accommodating, helpful, and pleasant to work with. Explained my situation and helped me solve the problems it had. Would certainly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Floor Dimensions
Thank you [member name removed] for taking the time to write this review. We appreciate your time and kind words. It was a pleasure doing work for you. All the best to you from all of us at Floor Dimensions.
Kathryn F.
03/2013
5.0
flooring contractor
+ -1 more
It went very smoothly. Company was very professional. Scheduled and completed work promptly. Did all we asked. Nice, friendly people,too.
Description of Work: Put in new vinyl flooring and trim kitchen of older house, did work on subfloor as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Gabriella K.
02/2013
5.0
carpet installation, flooring contractor
+ 0 more
They were so helpful, responsive, punctual, and affordable. Terry and Stephanie and Jason were especially great. They got estimates quickly, helped source materials and trouble-shoot problematic areas, and installed everything beautifully. I felt so well taken care of and recommend them highly. I myself used them because they had sold vinyl to my parents for their remodel, and their install looks great, too. Thanks!
Description of Work: We have used Floor Dimensions a few times over the course of our remodel - for linoleum in the laundry room, carpet on stairs, and a complicated vinyl job in our basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Floor Dimensions
Thank you Customer for your kind words. It was a pleasure working with you. We appreciate you taking the time to write us a review. It is how measure our service and it also gives us the opportunty to reflect on your project and take the extra steps to let our staff know how much we appreciate their efforts. Best wishes! Janka White Owner
cathy B.
12/2012
5.0
carpet installation, hardwood floor
+ 0 more
People at the store were helpful, friendly and prompt in communicating with me to set up the in-person estimate. The estimator and installers came when expected, and the installation was fast, neat and clean. My only disappointments were: 1) the estimate in person was higher than I received in the store because my room wasn't the minimum room size (huh?); 2) the door plates only came in one finish. Otherwise, the experience was fine.
Description of Work: I purchased wall-to-wall carpet for a small TV room and had it installed.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation
FAQ
Floor Dimensions is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 6:00 PM
Floor Dimensions accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Floor Dimensions does not offer free project estimates.
No, Floor Dimensions does not offer a senior discount.
No, Floor Dimensions does not offer emergency services.
Yes, Floor Dimensions offers warranties.
Floor Dimensions offers the following services: Full service for installation of carpeting, hardwood, laminate, tile, vinyl, cork and marmoleum. Largest selection of flooring showroom in the Bay Area. Large selection of flooring and carpeting in stock for immediate pick up or delivery. Check out our new HGTV Home products featuring a beautiful assortment of key carpet, hardwood, laminate and area rug styles.
Refinishing
Contact information
1081 Eastshore Hwy Gilman St. Exit, Berkeley, CA 94710