B & B Window and Gutter Cleaning

See Above!

unknown

unknown

.

unknown

.

unknown

I was pleased to learn that B and B Window and Gutter Cleaning could come and clean my gutters when I was not at home. It was easy to schedule the appointment and the person I spoke to was courteous and professional. I can only assume that they did a good job cleaning my gutters since I can't see them without climbing a ladder. Here are the reasons I didn't rate them with all As. Because people generally can't see into their gutters, the only way to know how the service went is to get feedback about it, either written or verbal. I knew they had come todo the work because my housemate was here when they arrived, but were it not for that, I would have had to contact them to even know if they had come. They left nothing at the house and made no communication at all with me. After some time I emailed them to ask why they hadn't left an invoice or something and to confirm that the gutters had been cleaned. I did not hear back and had to email a second time. I was told that with an Angie's list voucher, they don't leave an invoice because it is already paid. I let him know my experience with the lack of feedback and he was very responsive and professional about the exchange.He said they only communicate something to the customer if there are problems with the gutters. It would have really improved my experience to get a note or email from them saying and quot;your gutters are all clean and they are in good conditionand quot;. This brings me to my last critique... I know that one of my gutters is not angled correctly so the water doesn'tall flow to the downspout and when it rains hard it spills over the edge (even when they're clean). I had forgotten to mention it to them, I had expected them to detect that and possibly offer to fix it.

They did an excellent job. Not only did the clean the gutters, but they did a great job cleaning up the yard after their work. Also, the house is three floors and they were able to bring the needed ladders to reach all of our gutters. They were also very nice to our dog, which scores extra points in my book.

The technicians arrived at the appointed time, answered my questions about the gutter cleaning process, were very efficient and professional and were finished withing 30-45 minutes.

The guy who came was very nice, efficient, professional and he cleaned up all the debris.

Good experience, would use these guys again. 1. They showed up early 2. They did the job well 3. They were friendly and professional 4. They cost less than the other two estimates I got.

The work was done while we were at work, so can't comment on length of time it took or what time of day it was done. But B and B did a great job, because when the first rain came a couple of weeks ago, the sound from the drainpipes were VERY loud from the water flowing so freely. It was great to know the job was done well and done before major rain. Good job all around.

They were punctual and performed their services within 20 minutes. Not sure if our gutters were very clean to begin with or they just worked very fast. Not quite sure if we really received our money's worth.

First used this company through an Angie's List special of $99. They did a great job. Used them again for this season and they were great. Friendly, Thorough. Professional. I would happily recommend them to anyone.

I chose them because of their deal. I liked them. They were good.

I used them to clean out my gutters late last fall. They did a good job for me at a reasonable price.

The service people were prompt, courteous, and efficient.

I got a quote from several contractors and he had the lowest minimum. i had a small job and he was curteous, professional, and did a fine job. All at a great price.

Called them to clean gutters. They came, on time, did great job, and even advised me on something going on with my roof, for which I called a roofer. Easy, affordable, very pleasant, done.

They responded promptly to an email and came by and did an estimate. They came when they said they would and were great to deal with. They checked to see that the gutters (and flashing) were functioning well, engaged me in a discussion about whether we needed to keep the gutter brushes we installed some years ago and they fixed a minor problem with a corner joint at no extra charge. I asked them to contact me next fall for an annual cleaning. I also asked for an estimate on window washing which they do as well. The estimate was very fair so I'll be calling them in the spring for that as well. Note that they told me that they often take several weeks vacation in late January and February, when business is slow.

They were friendly and prompt. They were great to work with. They had a reasonable price.

The last time I used their services was probably in August. I have French doors and French windows on 3 levels. They clean the windows both from inside as well as from outside. The price charged by them is very fair and they also do a good job.

Ben and his team were very professional, punctual, and thorough. Ben made an appointment to do an estimate, arrived on time, and gave us an estimate. We scheduled the work for the next week. Ben and his team arrived punctually for the scheduled work, immediately set to their task, and completed cleaning our gutters in just under 2 hours.

They do a great job for a great price.