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NWP Heating and Air

Heating and Air Conditioning, Air Duct Cleaning, Dryer Vent Cleaning,

About us

Northwest Pacific Heating and Air Conditioning (NWP) is a family owned business that has been operating locally for over 30 years. We pride ourselves in quality customer service, customer satisfaction, and helping to improve the environment by recommending and selling energy efficient products. We work hard to be able to offer our customers top quality name brand products at an affordable price. Please take a moment of your time to learn what NWP might be able to offer you today! Additional DBA - Northwest Pacific. Additional phone - (866) 671-4822.

Business highlights

24 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial heating and AC Installation, Repair & Maintenance, Indoor Air Quality, Whole House Filtration

Services we don't offer

ask for details

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5176 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
9%
3
4%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.5
punctuality
4.5
Showing 126-176 of 176 reviews

Robert R.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very good!
Description of Work: An electrical control board needed to be replaced on my forced air furnace, The filters also needed to be replaced and I wanted to upgrade the thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Kevin G.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
Great. Everything is complete.
Description of Work: Got the inspection and service done. Also got all my duct work redone.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0


THOMAS K.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent . They were professional
Description of Work: Install central heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nina J.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well!!
Description of Work: Tune-up/checking my air-conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fatme H.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
It went well
Description of Work: I needed the vent to be cleaned and the air ducts

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Louvenia V.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
Tune up went fine
Description of Work: AC checkup

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

ANDY D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good but expensive
Description of Work: Recharge A/C unit

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$800

Leigh Ann A.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well.
Description of Work: AC system was checked and cleaned and evaluated on what was needed now and later on. Ended up finding a leak, went over pressure readings, added 1 lbs. of R22 and checking performance and pressures afterwards. Very thorough and clear communication on what can be done now (monitoring), and later (think about fixing leak).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

shawn M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
He added 1lb of refrigerant
Description of Work: Tasks that were performed: levels of refrigerant checked, coils cleaned, temps checked, filter inspected, and other things

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Karen F.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Gopichand K.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Replaced a pump in the furnace.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Chris C.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very smoothly
Description of Work: Repair Air Conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

victoria Y.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Cesar is honest and professional
Description of Work: replace my air conditioner and heater, I had two of each

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Cynthia M.
10/2016
1.0
heating & air conditioning/hvac
  + -1 more
It didn't.
Description of Work: they made an appointment and didn't show up.

Rating CategoryRating out of 5
responsiveness
3.0
punctuality
1.0


Gary F.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Billy W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
He had a good personality.
Description of Work: They did heating and A/C.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric S.
06/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They replaced my Air Conditioning, heater and water heater on a rental condo. They did it in one day for 2k less then the next closest quote. Very professional and good workmanship. I would highly reccomend. Thanks, |Eric |925-945-1351

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Situ D.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert B.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked operation of AC unit. Recommended replacement of fuse box for AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ethan A.
05/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Chapter 1- getting them to show up. This took more effort than your would think. I spent portions of 2 days waiting around for them only to have them not show up. One day I was told "he is coming, just very late, keep waiting only to learn later than his truck was broken & no projects were attempted that day at all" He also got sick one day, but again I had to call and figure things out instead of being asked to postpone. In the end they weren't able to perform the services advertised because I needed a new water heater. |Chapter 2 - everyone deserves a 2nd chance, so a few months later I called to see if they could give me a quote on a replacement. I called friday, monday & wed. Each time, "we promise to call you back today with the quote." Still never got a call. They should not attempt to service SF from Benicia.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$79

Carl J.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: cleaned furnace. everything went well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

John H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The techs arrived 1.5 hrs later than scheduled. The service technicians ran each of my units and tested the electronics on each. Each unit was running OK before the service. On each unit there was an electronic component that was showing less than ideal performance results. The technicians informed me of their findings and replaced the parts and retested the units (including freon charge). With the parts installation the tech informed me that they offer a 1 year warranty on the units - so if there is a problem, I should call them. Both techs were very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Grace M.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Inspected my furnace and found a part that they recommended needed replacing |Which I owed them to do. Also next day they repaired and installed a deal to |make it easier to replace filters when needed. They had discovered a tear |in the original wall of the filter slit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Charnethia W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My heater igniter needed to be replaced. I was so happy to have heat after several days of my heater not work. It been a little over a month now and I haven't experience anymore problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$410

Rich W.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: furnace tune up. Every thing went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Contact information

4740 E 2nd St Ste 26, Benicia, CA 94510

http://www.nwpheatandair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 8:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
922380
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
09/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Water Heaters

FAQ

NWP Heating and Air is currently rated 4.5 overall out of 5.

Sunday: 7:00 AM - 8:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 8:00 PM

NWP Heating and Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, NWP Heating and Air does not offer free project estimates.
Yes, NWP Heating and Air offers eco-friendly accreditations.
No, NWP Heating and Air does not offer a senior discount.
Yes, NWP Heating and Air offers emergency services.
Yes, NWP Heating and Air offers warranties.
NWP Heating and Air offers the following services: Residential and commercial heating and AC Installation, Repair & Maintenance, Indoor Air Quality, Whole House Filtration
ask for details

Contact information

4740 E 2nd St Ste 26, Benicia, CA 94510

http://www.nwpheatandair.com

Service hours

Sunday:
7:00 AM - 8:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 8:00 PM