G & G Deck and Fence

Gary and the crew from G&G Deck and Fence did a fantastic job on my big new deck build. Gary is wonderful to work with—straightforward, honest, clear communication, ethical. His bid was the best for my project (after consulting 2 other contractors) and I'm so glad I went with G&G for my project. The crew showed up as scheduled, worked fast and efficiently without sacrificing quality and craftsmanship, great attention to details like mitered corners, facing boards, alignment. The ramp I wanted to be built along one side came out beautifully! All in all, I could not have had a better experience with the deck build, and I'll come back to Gary and G&G for any future projects.

Clearly a disaster to work with. The contract was to remove the large two story deck and reconstruct it again on the same footprint. I insisted the builder be there for the tear down so there wouldn't be any question about the desired outcome. They continually wanted to change the design. I will go to another forum with photos and specifics about the poor workmanship. The final blow come when they drilled into the brick patio to prepare for the steps. The original deck did not encroach onto the brick, and the were planning on going out another 18 inches! The builder was planning on one 8 1/4" step rather than two 5 1/5" steps as the contract clearly showed! The owner Gary finally arrived and after much discussion said - "If we correct our mistake we will be out of business!" I had compromised on many of there "changes" due to the lack of the builder not being able to think ahead. I was not able to compromise on the deck being enlarged and having only one step. I had paid them for 40% of the contract plus a side job of some dry rot repair on a water heater shed. They did not finish the shed as they cut the sheeting wrong twice and I believe were afraid to tell the boss they needed more material. There was much blame among themselves for there mistakes. The lead carpenter (Travis) blamed his helper for placing new piers on the wrong side of the string. I actually thought the builder Travis could build fairly well but our deck was somewhat involved and he could not THINK. He didn't have a plan for the second story or how to build around our oak tree. I put most of the blame on the owners of the company. They took on a project that was WAY out of their league. They failed to communicate with their workers the contract or desired outcome. They did not inspect the job as it progressed but we're busy building fences in Napa. They were trying to be a deck company with slick advertising and employing a real builder to do the work for them. They should stick to fences. They cannot build decks. When they make a mistake they expect the owner to pay for it. They left me with a 1/3 finished deck and the building errors in basic construction were were of great interest to the builders that followed them for a bid on finishing the project. Not one builder (5 came to look) thought they could use the upper deck structure in its current ugly and impractical state. I do not know about their fences, but they are DEFINITELY NOT A DECK BUILDING COMPANY !!!